Jim Johnson Nissan

I took my car in to get serviced and told them something was wrong with the acceleration and it wanting to die when idle, they charged 100 to look at it and then told me it was an exhaust leak. 2 months lat was wrong with the acceleration and it wanting to die when idle, they charged 100 to look at it and then told me it was an exhaust leak. 2 months later it is back, pretty sure my turbo is bad and needs replaced but of course they state I have to get a fuel injector replacement which will cost 1000.00!! They have not checked the turbo. They have now had my car for 4 days and they told me it would be done in 2. they do not offer rentals why they take thier time. The only reason I know nothinig has been done is because I go and get updates. If leaving a voicemail do NOT expect a return call. You will physically have to go there to see what is going on! We are a nissan family but will be no longer. More

I’ve been buying my cars here since 1999!I have I’ve been buying my cars here since 1999! I have purchased 6 vehicles from them. I wouldn’t go anywhere else! Looking forward to another one next ye I’ve been buying my cars here since 1999! I have purchased 6 vehicles from them. I wouldn’t go anywhere else! Looking forward to another one next year! Awesome service! Tom is amazing! Ralph is my go to guy!! Everyone is so nice and friendly! I had my sister-in-law buy a used car from there and she couldn’t be happier! More

Worst service EVER I want to start off by saying this is by far the worst customer service I have ever received at a dealership. We went to Jim Johnson Nissan in Bowlin I want to start off by saying this is by far the worst customer service I have ever received at a dealership. We went to Jim Johnson Nissan in Bowling Green KY on 12/14/2019 to purchase a used car in which we did. We drove it home that night & we live 1.5 hours away.The very next morning the check engine light came on. I contacted our salesman, Joe Cordova & he kept saying well you bought it as is so not much we can do about it. If you want to bring it back we can take a look at it but you will have to pay for it. That is just ridiculous! I will not pay for service on a car that I just bought when it appears that they knew the check engine light was on & all they did was clear it before we purchased the vehicle. Then a day later the tire pressure light came on. So now I have a car I just purchased with 2 lights on the dash & the dealership does not care! On top of all that my temp tags expired on 12/13. I called the salesman again on 12/12 to inquire about my license plate & he said they would send me another temp tag as they were still waiting on the lien release & said I could contact Cathy which is the lady that does the lien releases. I contacted her & requested my other temp tag be overnighted to me cause I was not going to have a car I bought & not be able to drive it & how could they sell me a car when they didn't have the lien release yet? She stated that she would overnight me another temp tag but my paperwork is at the clerk's office & I should have my license plate within that week. Here it is 1/10 & no license plate & my other temp tag expires in 2 days! More

Great car buying experience My wife and I recently purchased a car from Jim Johnson Nissan and we had a great experience from the time we set foot on the property. The sales peo My wife and I recently purchased a car from Jim Johnson Nissan and we had a great experience from the time we set foot on the property. The sales people are great and made the process easy and stress free. I will always buy my vehicles from Jim Johnson and I plan on doing all service work with them as well. Top notch experience! More

Good Dealer There is not many dealers in Bowling Green I trust for anything. Not buying of maintenance of cars . Jim Johnson is one I trust. I like the service There is not many dealers in Bowling Green I trust for anything. Not buying of maintenance of cars . Jim Johnson is one I trust. I like the service writers and the people actually doing the service also. More

was sold a used vehicle they knew would be at a higher apr. Found out through the same company that I got approved for I could have gotten a new car with a lower apr by almost 10%. Tried trading it back i apr. Found out through the same company that I got approved for I could have gotten a new car with a lower apr by almost 10%. Tried trading it back in and they lowball me on the value. Go elsewhere to buy a vehicle. More

Jim Johnson Nissan Experience I have purchased several vehicles over the years from Jim Johnson Nissan, and every experience has been great. I have used their service department o I have purchased several vehicles over the years from Jim Johnson Nissan, and every experience has been great. I have used their service department only a handful of times, but have always been please with it as well. I would highly recommend Jim Johnson Nissan to anyone needing to buy or service. Ask for Adam Jones or Mike Torrance. They are the best around! More

Terrible Service!! I had an appointment for a tranmission service, arrived at 10:20 and waited for over 3 hours!!!! It is currently 1:45 and I am still waiting to get my I had an appointment for a tranmission service, arrived at 10:20 and waited for over 3 hours!!!! It is currently 1:45 and I am still waiting to get my car back. This dealership also doesn’t provide loaner cars so prepare to wait all day long for the most basic of services . The fact that I only had a transmission fluid change service and had to wait over 3 hours for this simple single service is a good indication that this dealership is not one you should waste your time with! More

Wonderful Experience at Jim Johnson Nissan I have been purchasing my vehicles and having them serviced at Jim Johnson Nissan for almost 10 years now, and I have always had a great experience ea I have been purchasing my vehicles and having them serviced at Jim Johnson Nissan for almost 10 years now, and I have always had a great experience each and every time. I would highly recommend Jim Johnson Nissan to anyone who needs a new or used vehicle. More

Jim Johnson is the best in the business! Today I purchased a Nissan Rogue. I love it! Adam Jones and Kellen Smith were fantastic to work with. The car buying experience was everything but ste Today I purchased a Nissan Rogue. I love it! Adam Jones and Kellen Smith were fantastic to work with. The car buying experience was everything but stereotypical. No pressure and the staff was super helpful! Patrick in the finance department truly put my mind at ease. I highly recommend Jim Johnson Auto! More