
Jim Juliani Motors
Waterbury, CT
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79 Reviews of Jim Juliani Motors
If I could give ZERO stars, I would. I put down a $2,000 deposit on a car I never received because financing fell through. By law, that money should have been refunded — but it’s been ov I put down a $2,000 deposit on a car I never received because financing fell through. By law, that money should have been refunded — but it’s been over a month, and this dealership is still holding my money hostage. When I finally pressed for answers, I was told straight up: “the owner doesn’t want to refund your money.” That’s not just bad customer service — that’s theft. I spoke with the GM, who left me on hold for 25 minutes. I hung up, called back, and was told “he’s outside.” I asked for a call back — never got one. I left a message — no response. It’s been two weeks of being ignored. That says everything you need to know about this place. They don’t respect customers, they don’t follow the law, and they clearly have no problem stealing from people. I’ve already filed disputes with my bank, the Attorney General, and the BBB. 🚨 WARNING: Avoid this dealership at all costs. If this is how they treat people during the buying process, imagine what happens after they have your money. More
Great experience with Joe and Jeff. Vehicle was exactly as advertised and Joe helped me navigate an out of state sale. Very happy with the vehicle and the ease of the buying experience! Vehicle was exactly as advertised and Joe helped me navigate an out of state sale. Very happy with the vehicle and the ease of the buying experience! More
Great inventory of beautiful used cars at very fair prices. Very respectful of your time and no nonsense in the deal process. Joe H was a pleasure to deal with. prices. Very respectful of your time and no nonsense in the deal process. Joe H was a pleasure to deal with. More
Great experience with sales team - they just didn't wash the car before pickup :( We had a great experience buying our car here and working with Joe! He was personable and knowledgeable. The dealership wor the car before pickup :( We had a great experience buying our car here and working with Joe! He was personable and knowledgeable. The dealership worked with us on the numbers and we were happy with the deal. We would definitely go back and buy another car from them. The only thing we were very disappointed about was that the dealership did not wash the car or clean up the interior before we picked it up to take it home. That was annoying because then we had to wash it before we took it anywhere. More
I recently purchased a car, and I couldn't be happier with my decision. The entire experience, from browsing the options to the final purchase, was seamless. The dealership staff were extremely helpful a with my decision. The entire experience, from browsing the options to the final purchase, was seamless. The dealership staff were extremely helpful and knowledgeable, making the selection process a breeze. I'm thrilled with the performance and features of my new car, and it's been a joy to drive. I highly recommend Jim Juliani motors to anyone in the market for a new vehicle. More