Jim Lupient INFINITI
Golden Valley, MN
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Recently Peter helped me with tires on my G37 Sport Coupe. I was so impressed I had him do likewise on our Acura! He truly is an exceptional problem solver and a delight to deal with. Keep this man Coupe. I was so impressed I had him do likewise on our Acura! He truly is an exceptional problem solver and a delight to deal with. Keep this man happy and you will have lots of satisfied service customers. Thank you, Terry Stein. More
Every experience we have with Connie is excellent. Connie and this Infiniti dealership offer great service - better than any other dealership -- and we've been die-hard Toyota owners. We were late for o and this Infiniti dealership offer great service - better than any other dealership -- and we've been die-hard Toyota owners. We were late for our 90,000 mile maintenance, but early for the 120,000 mile check. Although the service would have cost $900, Connie called to point out that we would have been duplicating services that we really didn't need yet. Instead she recommended some of the basics, and then bringing it back for the full treatment at 120,000 miles. When has a car dealership ever talked you OUT of ANY service that was unneccesary? I was so impressed - but then I always am by Connie and everyone we've dealt with at this dealership. Connie always returns calls when she says she will, and usually everything is delivered early! More
i been to many dealers( Lexus of wayzata, and Acura) and just because i wasn't wearing a tuxedo, they didnt even bother in helping me instead gave me a weird look like if i didn't have any money. But lupien just because i wasn't wearing a tuxedo, they didnt even bother in helping me instead gave me a weird look like if i didn't have any money. But lupient infiniti was a whole new experience, for the first time i been to a dealer I was treat as somebody really important even though i'm not. All the staff really knows how to treat people, no matter if you wear a tux or not. Steve Savitt was very helpful and helped me through the whole process of fixing my car. I really want to thank all the staff of lupient Infiniti keep up the good work and the way you treat your customers. More
The sales team took a very low key approach and were sentsitive to our needs and desires. Mike was very knowledgeable, courteous and friendly throughout the entire leasing process. We appreciated the t sentsitive to our needs and desires. Mike was very knowledgeable, courteous and friendly throughout the entire leasing process. We appreciated the time he spent with us in the car reviewing and demonstrating our car's many features and discussing maintenance procedures. More
Second used vehicle purchased from Lupient Infiniti. Five plus years ago, purchased a used QX4 from Mike Lessner. Best car/suv buying experience of my life. The service over the years was excellent with a s plus years ago, purchased a used QX4 from Mike Lessner. Best car/suv buying experience of my life. The service over the years was excellent with a single exception. During those years a woman service writer (can't remember her name) was exceptional. Went looking for a newer used car this time. Wasn't planning to take one home. Obviously did ... a 2007 M35x. Was the equal of a one in Des Moines. Better price, more for my trade-in, and a great experience. Mary was a great salesperson, very patient and pleasant. Ted Gebre(sp) was helpful and patient as well as I debated between two vehicles. Kathy Crupi was incredibly knowledgeable and efficient. The coffee and cookies were good too! An excellent experience and follow-up. Thanks. Tim Johnson More
We had a great experience with this dealership. We enjoyed working with Lisa, she seemed genuine in helping us find a great deal and the car we wanted. I will recommend Lupient to others and when we a enjoyed working with Lisa, she seemed genuine in helping us find a great deal and the car we wanted. I will recommend Lupient to others and when we are looking for another vehicle we will re visit the dealership. Thanks More
My experience was great overall! It was a car-buying experience that was very easy, and actually enjoyable! There was no hard pressure. Pricing was very competitive, and they were able to work with me experience that was very easy, and actually enjoyable! There was no hard pressure. Pricing was very competitive, and they were able to work with me on my trade-in, and get me a value that I felt comfortable with. More
We have purchased or leased 4 cars through Lupient Infiniti. We have been so pleased, we have referred many friends who have also purchased from Lupient Infiniti. The buying/leasing experience is al Infiniti. We have been so pleased, we have referred many friends who have also purchased from Lupient Infiniti. The buying/leasing experience is always quick and painless. The staff is very knowledgable and friendly, and pricing is fair. Their service team can't be beat! They strive to have things done on time, and done correctly the first time. They are a 5 of 5 star dealership! More
Lisa did a great job of listening to what my needs and wants were and made my car buying process painless. I have purchased at least 20 cars in my life and this by far was the easiest to do as far as wha wants were and made my car buying process painless. I have purchased at least 20 cars in my life and this by far was the easiest to do as far as what I wanted, the price I needed to have and the small amount of time "negotiating". I will be recommending this dealership and Lisa to anyone looking for a new vehicle. More
We have always had good service there. The service people are always very nice. I really like Lisa Polson, she is very professional while being friendly at the same time. We will definately buy our people are always very nice. I really like Lisa Polson, she is very professional while being friendly at the same time. We will definately buy our next car from her (We have bought two so far). there was one time that we wern't "thrilled" we took the M in for a wash and the tires were still dirty when the car came back. My husband pointed it out to the technician and he was insulted that Lonnie asked him to take it back and redo the tires. Otherwise everyone is great! More