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Jim Lupient INFINITI
Golden Valley, MN
196 Reviews
We're glad you are here. The Lupient name delivers high standards and expectations. For our staff, it's 50 years of doing things differently, moving forward while remembering the lessons of the past. It's about making sure your experience is unforgettable. The Lupient Automotive Group takes pride in years of dedication to principle, and doing business the right way.
Our heritage of excellence continues today no matter what automobile or dealership service you're looking for. From our family to yours we thank you for considering The Lupient Automotive Group - Minnesota's Premier Automotive Family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 196 reviews
February 15, 2021
Moe Sadat is very knowledgeable and a pleasure working with every time! This is my 5th Infiniti I bought from Lupient. Would highly recommended them and Moe! with every time! This is my 5th Infiniti I bought from Lupient. Would highly recommended them and Moe! More
by chubby3
Employees Worked With
Moe Sadat
February 03, 2021
Great customer service and knowledge and letting me know what’s needs to get repaired and on the road again. Will get my car serviced here again what’s needs to get repaired and on the road again. Will get my car serviced here again More
by strykerfoto
Employees Worked With
Moe Sadat
November 25, 2020
The whole crew from start to finish were great. Femi and Greg in sales provided exceptional service and Kathy in finance was a pleasure to deal with. I have been doing business with Lupient for over 10 year Greg in sales provided exceptional service and Kathy in finance was a pleasure to deal with. I have been doing business with Lupient for over 10 years now and will continue to use them for future new vehicle needs. More
by JPB
Employees Worked With
Greg Pomish, Kathy Crupi
November 16, 2020
Moe Sadat and Mike Le in the service department do a fantastic job with helping me understand and assessing what my vehicle needs. I would highly recommend having Infinitis serviced here. fantastic job with helping me understand and assessing what my vehicle needs. I would highly recommend having Infinitis serviced here. More
by Kevin
Employees Worked With
Mike Le, Andy Rushing, Moe Sadat
October 30, 2020
Lupient Infiniti in golden valley Minnesota is the only dealership I would take my Infiniti Q60 red sport 400 to. Everyone I’ve interacted with there is top notch. dealership I would take my Infiniti Q60 red sport 400 to. Everyone I’ve interacted with there is top notch. More
by Adrian.tursso
Employees Worked With
Mike, Brandon Reynolds, Peter Peloquin, Chad Hanley, Shane Peloquin, Moe Sadat, Scott Pobuda
June 23, 2020
Very poor service experience. Poor service experience and apathy towards issue dealer could not fix. Dealer was only interested in replacing parts and charging us for them over an Poor service experience and apathy towards issue dealer could not fix. Dealer was only interested in replacing parts and charging us for them over and over with 'NO GUARANTEES THIS WILL FIX YOUR ISSUE'. 5/5 when purchasing the new car and 0/5 when servicing the same car. More
by Al
Employees Worked With
Moe Sadat, Scott Pobuda
February 28, 2020
I always have a great experience at Lupient Infiniti and a pleasure working with Moe in Service. He is very professional, knowledgeable and honest. You won't find that anywhere else. Would highly recommend. a pleasure working with Moe in Service. He is very professional, knowledgeable and honest. You won't find that anywhere else. Would highly recommend. More
by Ron
Employees Worked With
Moe Sadat
October 30, 2019
Dont let this place fool you. It is full of the typical "used car salesman" stereotypes! They do not care about the customer. I purchased a used car here and found a crack in the windshield driving home f "used car salesman" stereotypes! They do not care about the customer. I purchased a used car here and found a crack in the windshield driving home from the dealership. I was told by Eric that I should check with my insurance company about repair and if they wouldn't fix it to call the dealership back and they would take care of the repair. Eric claimed he had no idea there was a crack in the windshield. When the glass repairman came to my house, I was told the crack had already been filled and there was nothing he could do. When I contacted the dealership to see what they were going to do to repair it, I was told to contact Darrin the used car sales manager. I have tried calling him, left messages and have never heard back. Eric also wont return an email or offer any form of apology or solution to my problem. Considering how dishonest this entire place is, I'm incredibly nervous about the car I purchased and its actual condition. Do NOT purchase a car here. They are dishonest and provide terrible customer service! More
by Jane
Employees Worked With
Eric , Darrin
June 24, 2019
Worthless experience Big sign saying we need trades, gave me what I owed on a 2 year old car. Would not tell me of any accidents, service, or recalls the car I was lookin Big sign saying we need trades, gave me what I owed on a 2 year old car. Would not tell me of any accidents, service, or recalls the car I was looking at had. Asked about a Carfax, and they looked at me like I was stupid. Salesmen did not go over any features at delivery, unlike another dealership doing it on my wife's used car. They washed the car, if you want to call it that. They just sprayed the hose and delivered it dripping with water, didn't dry it. Have to take it back to honor their lifetime warranty. When asked the service advisor about it, he stated he knew nothing about it and would need to ask his supervisor. Moronic response. At 1st service, advisor stated all the things I had wrong was known issues with past and current Nissan/Infiniti. Why in the xxxx hasn't these been addressed and it is still issues with them. More
by geespot
Employees Worked With
employess no longer employed
