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Jim McKay Chevrolet - Service Center

Fairfax, VA

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25 Reviews

25 Reviews of Jim McKay Chevrolet - Service Center

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December 27, 2012

Outstanding service! Extra effort to help me and service my car. Thanks for caring and the friendly service. Jim McKay staff is the most friendly folks you will find anywhere. More

by skywagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
several staff, Rick Mussenden
Jan 03, 2013 -

Jim McKay Chevrolet responded

Thank you for the kind words, I'm sure Rick will appreciate your positive feedback. I will let him know and tell him to keep up the good work! as always thank you for the chance to earn you're business. Regards, Justin Crawford

December 17, 2012

I was told by a friend that I should have my paintwork done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down th More

by gdubz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nicely, Sam
Dec 18, 2012 -

Jim McKay Chevrolet responded

Paul & Sam are glad to hear such positive feedback from you, it was a rather custom job and I agree they nailed it. They take pride in their work, their attention to detail is unparalleled throughout the industry and it continues to show. When you receive your carbon fiber hood, bring it by so we can mock up paint job for that as well. Regards, Justin Crawford

December 15, 2012

All three of these employees are what make people buy Chevy again. I have a 2012 ZL1 and these guys show extreme care for my vehicle every time I come in. They let me watch what they are doing and thei More

by AMCbimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Crawford, Techs Chris and Chad, Bob Homstad
Dec 18, 2012 -

Jim McKay Chevrolet responded

You're feedback is very much appreciated, we are happy to hear that you were so well taken care of. We will continue to strive for excellence and integrity in all we do. Also you're new suede steering wheel (GM22896546) is in transit, it shipped today from Michigan. We'll give you a call when we receive it. Thanks again, Justin Crawford

December 05, 2012

I bought my 09 Silverado at Jim McKay and it has been a great experience ever since!! I recently got into a fender bender and damaged my silverado's front end, I took it to them and they handled everything More

by garyharding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark White
Dec 07, 2012 -

Jim McKay Chevrolet responded

Thank you Gary, I'm so glad everything turned out so good. Paul Nicely is an excellent professional painter & That is one REALLY! Nice Truck!!! See you soon buddy. Regards, Justin Crawford

January 18, 2012

My car had a flat tire and GM sent it to this shop. They tried to quote me $900 for a flat tire, while everywhere else charged me less than $300. They claimed a few fixes that weren't problems. It is a plac More

by tangent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike (service manager)
Nov 26, 2012 -

Jim McKay Chevrolet responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Jim McKay Chevrolet, our focus is to provide consumers excellent customer service. You may contact me anytime to voice any additional concerns. Justin Crawford 703-591-4800 Justinc@4mckay.com

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