Jim McKay Chevrolet - Service Center

My visit to the dealership was for service. I am very loyal to another dealership where my family has a long-standing sales/service relationship, but my preferred dealer is an hour away and time constrai loyal to another dealership where my family has a long-standing sales/service relationship, but my preferred dealer is an hour away and time constraints made me look in the Fairfax area. After scheduling service and receiving an estimate for repairs, the service representative found I had an extended warranty and might be covered. I had forgotten about the extension I added on when purchasing the vehicle. I only thought electronics were covered anyway. In the end, I was prepared to pay a lot more for repairs. From the dealership's due diligence, I only ended up paying $200. I've got a year left on my current vehicle loan. Once that is over, I'll be looking for a truck. I will probably look to buy from the home dealership where I have history, but knowing that my home is now Fairfax, I may look to purchase from here. This dealership would be my first choice in Fairfax. More

Outstanding service! Extra effort to help me and service my car. Thanks for caring and the friendly service. Jim McKay staff is the most friendly folks you will find anywhere. my car. Thanks for caring and the friendly service. Jim McKay staff is the most friendly folks you will find anywhere. More

I was told by a friend that I should have my paintwork done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down th done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down the road from my house, it was super convenient. I stopped by one Friday afternoon to discuss the paintwork that I would like done, they were incredibly enthusiastic about it and were looking forward to working on my car, so they scheduled the work to be completed first thing the following Monday morning. They weren't kidding, shortly after dropping the car off around 8am, they began working on painting my trunk right away. They taped off the lip of the trunk perfectly along the curves, preserving the overall aggressive lines of the car. By Tuesday afternoon I got a call to come inspect the trunk, I was shocked at how quickly they'd completed the work. It was easily 10/10, the work was spectacular and I get a smile everytime I walk out to my car, even a month later. More

All three of these employees are what make people buy Chevy again. I have a 2012 ZL1 and these guys show extreme care for my vehicle every time I come in. They let me watch what they are doing and thei Chevy again. I have a 2012 ZL1 and these guys show extreme care for my vehicle every time I come in. They let me watch what they are doing and their passion is customer service. I am picky over my cars and never am given attitude about how particular I am. Thank you for all your help! More

I bought my 09 Silverado at Jim McKay and it has been a great experience ever since!! I recently got into a fender bender and damaged my silverado's front end, I took it to them and they handled everything great experience ever since!! I recently got into a fender bender and damaged my silverado's front end, I took it to them and they handled everything! They dealt with the insurance company and got my truck fixed better than new! They did a fantastic job. I couldn't be happier! A++ Guys! More

My car had a flat tire and GM sent it to this shop. They tried to quote me $900 for a flat tire, while everywhere else charged me less than $300. They claimed a few fixes that weren't problems. It is a plac tried to quote me $900 for a flat tire, while everywhere else charged me less than $300. They claimed a few fixes that weren't problems. It is a place that honesty is second while ripping customer off could their moral. More