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Jim Murphy Pontiac Gmc
Depew, NY
2 Reviews
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2 Reviews of Jim Murphy Pontiac Gmc
December 10, 2018
Service run around Brand new 2017 acadia, less then 1 yr old. Less then 800p miles Brakes squeall like a school bus. APPT 1. I'm told the need to change brake pads. O Brand new 2017 acadia, less then 1 yr old. Less then 800p miles Brakes squeall like a school bus. APPT 1. I'm told the need to change brake pads. Ordered pads will be 8n nexr week. They never called me. 2 weeks after initial visit. I call them tell me parys Just came. Bring on your next week. APPT 2 Take car in they tell me GMC policy JUST chg. No new pads. They turm rotors. Next day brakes squealing. Told me to bring car in next week. Today was next week. Tell me pafs need replacingI would have to pay. I refused They then said they'd split cost 50/50. I refused. Now in GMC MEDIATORS HANDS. More
by Ringer
Employees Worked With
Serv manager
Helpful February 23, 2017
Never again I bought two of the same cars same year same model same miles even same color. I bought one from another dealer and one from Jim Murphy . Vehicle I I bought two of the same cars same year same model same miles even same color. I bought one from another dealer and one from Jim Murphy . Vehicle I purchased from Jim Murphy I constantly have problems with . I do realize that this might be part of the previous owners fault but every time I need service and even from when I bought the car I've been getting the dance around the salesman are sleazy and the servicemen give every excuse not to fix your car even under warranty . Never again will I use Jim Murphy!! More
by Rjku16
Employees Worked With
Pete
