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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.7
743 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 743 reviews

November 22, 2023

It was genuinely the best car buying experience I have ever had. The salesman was very helpful and friendly. It was a very smooth, pleasant process. I would 100% but a car from trey again. More

by edwardsbryan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY GAWF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
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Nov 24, 2023 -

Jim Norton Chevrolet responded

Congratulations on your new purchase, Bryan! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

Colin helped me find everything I wanted in a vehicle and they answered all the questions I had and made sure I was comfortable with the whole process. More

by VictoriaHarrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Stoker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
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Nov 22, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Victoria. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

Great service and great communication. 10/10. I will definitely recommend to my family and friend’s. Best salesman ever phenomenal service. Excellent dealership. More

by Alyssagawf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY GAWF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Report | Print
Nov 22, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

November 18, 2023

Everyone at the dealership was awesome, they took their time and helped me THANK YOU! More

by Latreant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Guel, Ronald Conaway
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Nov 20, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 17, 2023

I bring my Chevy SS sedan here because it's a special car and I only want people working on it who have trained on GM vehicles. I appreciate the service reps that help me. More

by cindyalei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Palliota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Jim Norton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Courtney, Jim Norton Auto Group

November 09, 2023

Friendly service and willing to work within our budget. We would recommend this dealership to others. More

by Surfsup55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Norton Chevrolet responded

Congratulations on your recent purchase! At Jim Norton Chevrolet, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Courtney, Jim Norton Auto Group

November 02, 2023

I do not recommend purchasing a vehicle from Jim Norton Chevrolet in Broken Arrow, Oklahoma. More

by Maison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeana Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle, Nick Hollingsworth, Ben Johnson, Austin Yates
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Nov 02, 2023 -

Jim Norton Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Sales Manager, Ben Johnson, bjohnson@jimnortonchevy.com, 918-615-2996 at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

October 29, 2023

Ronald made the process fast and seamless. 10/10 WOULD RECOMMEND! I love my 2024 equinox. More

by chelseabrodrick476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle, Ronald Conaway, Austin Yates
Report | Print
Oct 30, 2023 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

October 28, 2023

Super easy and very friendly staff definitely recommend anyone looking to buy a new vehicle to check them out.. hit Gary or Jeana up! More

by Ewadams84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garay Winkler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
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Oct 30, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

October 26, 2023

He has no clue about customer service period. And he never apologized to my wife I would not hire this guy specially for customer service More

by Kennethconner33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your concerns, we have shared these comments with our management team for review. In the meanwhile, please feel free to reach out to Ben Johnson, Sales Manager,bjohnson@jimnortonchevy.com, (918) 615-2996. Sincerely, Courtney, Jim Norton Auto Group

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