Jim Norton Chevrolet

I booked my appointment on line for oil change and windshield washer repair. When I arrived they told me they didn’t have time to fix the washer and to make another appointment. I was put out with tha windshield washer repair. When I arrived they told me they didn’t have time to fix the washer and to make another appointment. I was put out with that response. Not very good service in my view. More

Awesome purchase experience with dealership and Salesman! Zahara did an amazing job. I came into Jim Norton frustrated about my experiences with other dealerships. I had no idea what I wanted. Needed somet Zahara did an amazing job. I came into Jim Norton frustrated about my experiences with other dealerships. I had no idea what I wanted. Needed something in my price range and Zahara delivered. She showed me any and every car that I asked about. I finally fell in love. Needless to say, we love our new Chevy Trax! If your on the fence wondering about a SUV or Sedan. Check out the Chevy trax, it's best of both worlds. More

I had a terrible experience! I was expecting great customer service in the service department, didn't recieve that, instead I was charged more then I have ever had to pay before I was expecting great customer service in the service department, didn't recieve that, instead I was charged more then I have ever had to pay before for an oil change on spark, did not get the car wash I usually recieve I assume its because It cost extra and when they air up my tires or roate them they dont put the caps back on my tires! I am very disappointed!!! I will not be going back! More

Very friendly and answered all of my questions guided me through all of the paper work I had a pleasant experience at the dealership. through all of the paper work I had a pleasant experience at the dealership. More

I bought a truck 11 months ago and have had to take into the shop 7 times. I went to Jim Norton to let them know I was unsatisfied with the truck and they stepped up and made everything right! I was able to the shop 7 times. I went to Jim Norton to let them know I was unsatisfied with the truck and they stepped up and made everything right! I was able to trade out my truck for a brand new one. No money out of my pocket and a lower interest rate and lower payment ! Exact same truck! Thank you Jim Norton and special thanks to Cade, Kade and SI who made it all happen! More

Over the weekend I noticed my heater was not blowing hot air. I had planned to get my oil changed already so set up an appointment for Tuesday. Michael immediately located the culprit, the water pump. He wa air. I had planned to get my oil changed already so set up an appointment for Tuesday. Michael immediately located the culprit, the water pump. He was able to get me in and had my car repaired and ready to go by 4 that afternoon. I had previously planned engagements so I was able to keep my promises. Thanks! More

I’ve been to this dealership twice now and once to their sister location on Memorial. Once to purchase my Trax, and twice for services. Every time, each employee I’ve interacted with has been professional a sister location on Memorial. Once to purchase my Trax, and twice for services. Every time, each employee I’ve interacted with has been professional and friendly, plus they seem to actually care that their customers chose them. I’d recommend either location to anybody. More

Very easy and stress free process. Pre planned our visit, only took 2 hours. Will go back Pre planned our visit, only took 2 hours. Will go back More

Great service wrighter and service. Would recommend Jim Norton to all of my friends and more Would recommend Jim Norton to all of my friends and more More

Great Job & professional service. Would recommend Jim Norton Chevy Broken Arrow. Price point is average to the area, so a fair deal. Would recommend. Would recommend Jim Norton Chevy Broken Arrow. Price point is average to the area, so a fair deal. Would recommend. More