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Jim Norton Chevrolet
Broken Arrow, OK
792 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 792 reviews
June 23, 2026
They really try and help people with their needs and find ways to make the customers feel comfortable with their shopping experience! ways to make the customers feel comfortable with their shopping experience! More
by SelenaW
June 19, 2026
The employee interaction was great. The actual work performed was subpar. I checked the first oil change and there was oil all over the frame, oil filter and lines. The oil softened The actual work performed was subpar. I checked the first oil change and there was oil all over the frame, oil filter and lines. The oil softened the under coat and now there is bare metal under the engine. The lugs look to be impacted off and on, breaking them loose by hand and torquing would have left less marks. The truck has five matching tires from the factory and the spare, I feel, should have been in the rotation. I was ask to come back for the DEF fill. When the DEF was filled it spilled and the was not totally cleaned up.. This was my first experience with service to any of my vehicles and it was below expectations. If this was an older vehicle I could see the sloppy work, but this a brand new truck with 2800 miles. I have cleaned up the mess and will replace the lugs. More
by ttown
Employees Worked With
June 02, 2026
Evan was awesome to work with when shopping for a car for my daughter. He was also outstanding helping my mother as well purchase a vehicle. The overall experience with Jim Norton was smooth and I would reco my daughter. He was also outstanding helping my mother as well purchase a vehicle. The overall experience with Jim Norton was smooth and I would recommend them to my family and friends!! More
by stephanie.irick
June 01, 2026
Definitely one of the best experiences I've had purchasing a vehicle. They had the vehicle I was looking for at a very fair price without the high pressure sales tactics. Evan was great, he was ver purchasing a vehicle. They had the vehicle I was looking for at a very fair price without the high pressure sales tactics. Evan was great, he was very attentive to any concerns we had. I would certainly recommend Evan and Jim Norton Chevrolet. More
by victorallen
Employees Worked With
May 31, 2026
Brought my corvette in for servicing Friday and was very pleased with the service as well as the time it took to complete it. pleased with the service as well as the time it took to complete it. More
by danthemanlenard49
Employees Worked With
May 25, 2026
The dealership had just the car I wanted and the staff was very friendly and knowledgeable. Did not rush us and answered all our questions. We absolutely recommend this dealership for your next chevy purc was very friendly and knowledgeable. Did not rush us and answered all our questions. We absolutely recommend this dealership for your next chevy purchase! More
by gdwccrn
May 23, 2026
Always pleasant and helpful. But more importantly, competent and knowledgeable and honest. They are not in it for the money, they are service oriented. But more importantly, competent and knowledgeable and honest. They are not in it for the money, they are service oriented. More
by randy2681
Employees Worked With
May 13, 2026
Oil and tire rotation Service was done in a very good time frame and the price $ was also very reasonable time frame and the price $ was also very reasonable More
by Mikehaught
Employees Worked With
May 11, 2026
Second purchase and flawless as ever. Good sales people and management. I will be back Good sales people and management. I will be back More
by Mgbartels63
