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Jim Norton Chevrolet

Broken Arrow, OK

4.6
819 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 819 reviews

October 07, 2026

Over the weekend I noticed my heater was not blowing hot air. I had planned to get my oil changed already so set up an appointment for Tuesday. Michael immediately located the culprit, the water pump. He wa More

by barbies.bickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Chrysler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Jim Norton Chevrolet responded

Thank you for choosing Jim Norton Chevrolet and for sharing your experience with Michael and our service team. We appreciate your business and your kind words. Safe travels!

October 05, 2026

I’ve been to this dealership twice now and once to their sister location on Memorial. Once to purchase my Trax, and twice for services. Every time, each employee I’ve interacted with has been professional a More

by katycampbell918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Friesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Jim Norton Chevrolet responded

Thank you for your loyalty and recommendation! We're delighted to hear about your positive experiences with our team at both Jim Norton Chevrolet locations. We look forward to serving you again! Safe travels in your Trax!

October 04, 2026

Very easy and stress free process. Pre planned our visit, only took 2 hours. Will go back More

by Coltonmccoy96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Kliethermes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adwin Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Jim Norton Chevrolet responded

This is a fantastic review! Thanks from the entire team at Jim Norton Chevrolet.

October 03, 2026

Great service wrighter and service. Would recommend Jim Norton to all of my friends and more More

by Loadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Friesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Jim Norton Chevrolet responded

It was our privilege to serve you, thanks so much! - The Jim Norton Chevrolet Team

October 02, 2026

Great Job & professional service. Would recommend Jim Norton Chevy Broken Arrow. Price point is average to the area, so a fair deal. Would recommend. More

by GainesJonathan0008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Jim Norton Chevrolet responded

Thank you for your thoughtful feedback, Gaines! We're happy you received a great deal and such excellent care from our team. We appreciate your support and hope to see you back at Jim Norton Chevrolet!

October 01, 2026

Very good service nice waiting room needed pop corn and the coffee shop was good More

by petepritchett48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Jim Norton Chevrolet responded

Thanks a million, from the Jim Norton Chevrolet Team!

September 27, 2026

Jim Norton Cheverolet has a knowledgeable sales team! They really listen to you when you tell them what you want. Jordan Coe was the sales associate i talked to , he really listened to what i wanted , More

by Robert Bradshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Jim Norton Chevrolet responded

Robert, this review has us smiling from ear to ear! Thank you for being a loyal customer of ours and recognizing Jordan's efforts. We look forward to working with you again in the future! Enjoy your 2026 Chevy Trailblazer LS AWD! - Jim Norton Chevrolet

September 26, 2026

Excellent sales Connor- before the sale and after sale - great follow through and attention to detail. Walk thru on delivery superior- very knowledgeable! More

by s.boulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Balbontin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Jim Norton Chevrolet responded

We're pleased you had a great experience with Connor at Jim Norton Chevrolet. Thank you for choosing us!

September 01, 2026

Great experience, worked with Conner no pressure very easy made a fair deal.Theres no question we will visit Jim Norton first for are next vehicle More

by ctrantham74434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Balbontin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Jim Norton Chevrolet responded

We're thrilled that Conner made your experience so smooth and pressure-free at Jim Norton Chevrolet. We look forward to working with you again in the future! Enjoy your new car!

August 19, 2026

Jacob at Jim Norton Chevrolet in Broken Arrow always takes great care of us. The truck shop doesn’t stop working until the fix is accomplished. They are friendly, helpful and professional. They listen t More

by sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Chrysler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Jim Norton Chevrolet responded

Sam, thank you for sharing your experience with Jacob and our service team. We’re happy you feel confident in our work. We look forward to serving you with the same professionalism and care again. See you next time at Jim Norton Chevrolet!

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