Jim Norton Chevrolet

This is the third Chevy we have purchased in the last six years from this dearlership. Always friendly,helpful and with great service. years from this dearlership. Always friendly,helpful and with great service. More

The people were friendly and the service was quick. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there. More

Mr. Mathis is the best in the business. His honesty is RARE in the car business. He will help you no matter if you are a professional athlete or a person just starting out. I’ve known hime for much of m RARE in the car business. He will help you no matter if you are a professional athlete or a person just starting out. I’ve known hime for much of my life. Anywhere this guy goes the people follow. More

Emily was such an amazing young woman! ! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and ! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and I would definitely recommend her and only her if you’re in the market for a new vehicle!!! More

Outstanding. Super knowledgeable and friendly! Will recommend to everyone. Her help really assisted in my decision of what to buy Super knowledgeable and friendly! Will recommend to everyone. Her help really assisted in my decision of what to buy More

I am 66 years old and have been buying vehicles for over 40 years. I have bought a few vehicles, believe me. I would rate Emily Matthey (at Jim Norton) at the very top of any/all the sales professionals I h 40 years. I have bought a few vehicles, believe me. I would rate Emily Matthey (at Jim Norton) at the very top of any/all the sales professionals I have dealt with over four decades. She is professional, she is thorough, she is prompt ... she is a delight to deal with. I am going to call Jim Norton to let him know Emily should get a promotion and a big raise! More

Emily was very professional, knowledgeable, and helpful during this whole process! The best experience I have had so far. Will definitely buy from her again! during this whole process! The best experience I have had so far. Will definitely buy from her again! More

I am honestly not sure where to even begin with this dealership. The way that I have been treated as a "customer" by not only the sales guy and service advisor, but their GM as well has completely hinde dealership. The way that I have been treated as a "customer" by not only the sales guy and service advisor, but their GM as well has completely hindered my faith that good and honest people with some morals still exist in the world we live in today. I bought a used vehicle from them in January 2024 and have had some major issues since day 1 of purchase. All of the lies I have recently caught onto after doing some much needed digging on my end is unreal. I could go on and on for days. I strongly regret choosing their dealership to purchase a vehicle from for me and my children as they have basically left us hanging out to dry with no form of transportation. Absolutely without a doubt would not recommend them to any of my family or friends after the extremely disappointing experience I have had with them the last 9 months. More

Buying my Trax was easy and Emily was wonderful! This is second time doing business at Kim Norton This is second time doing business at Kim Norton More

Terrible brake job. If caliper needed replaced should been done when original work done replacing pads & rotors. Car has less than 48,000 miles. If caliper needed replaced should been done when original work done replacing pads & rotors. Car has less than 48,000 miles. More