Jim Norton Chevrolet

Emily was such an amazing young woman! ! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and ! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and I would definitely recommend her and only her if you’re in the market for a new vehicle!!! More

Outstanding. Super knowledgeable and friendly! Will recommend to everyone. Her help really assisted in my decision of what to buy Super knowledgeable and friendly! Will recommend to everyone. Her help really assisted in my decision of what to buy More

I am 66 years old and have been buying vehicles for over 40 years. I have bought a few vehicles, believe me. I would rate Emily Matthey (at Jim Norton) at the very top of any/all the sales professionals I h 40 years. I have bought a few vehicles, believe me. I would rate Emily Matthey (at Jim Norton) at the very top of any/all the sales professionals I have dealt with over four decades. She is professional, she is thorough, she is prompt ... she is a delight to deal with. I am going to call Jim Norton to let him know Emily should get a promotion and a big raise! More

Emily was very professional, knowledgeable, and helpful during this whole process! The best experience I have had so far. Will definitely buy from her again! during this whole process! The best experience I have had so far. Will definitely buy from her again! More

I am honestly not sure where to even begin with this dealership. The way that I have been treated as a "customer" by not only the sales guy and service advisor, but their GM as well has completely hinde dealership. The way that I have been treated as a "customer" by not only the sales guy and service advisor, but their GM as well has completely hindered my faith that good and honest people with some morals still exist in the world we live in today. I bought a used vehicle from them in January 2024 and have had some major issues since day 1 of purchase. All of the lies I have recently caught onto after doing some much needed digging on my end is unreal. I could go on and on for days. I strongly regret choosing their dealership to purchase a vehicle from for me and my children as they have basically left us hanging out to dry with no form of transportation. Absolutely without a doubt would not recommend them to any of my family or friends after the extremely disappointing experience I have had with them the last 9 months. More

Buying my Trax was easy and Emily was wonderful! This is second time doing business at Kim Norton This is second time doing business at Kim Norton More

Terrible brake job. If caliper needed replaced should been done when original work done replacing pads & rotors. Car has less than 48,000 miles. If caliper needed replaced should been done when original work done replacing pads & rotors. Car has less than 48,000 miles. More

TOOK IN MY 2022 3500 WITH 9,700 MILE ON IT, HAD KNOCKING IN BOTTOM END WHEN COLD. MIKE TOLD ME " THATS NOT NORNAL". SEVERAL DAYS LATER THEY TOLD ME CHEVY SAYS ITS NORMAL! THE BULLETIN CHEVY HAD OUT DIDNT QU IN BOTTOM END WHEN COLD. MIKE TOLD ME " THATS NOT NORNAL". SEVERAL DAYS LATER THEY TOLD ME CHEVY SAYS ITS NORMAL! THE BULLETIN CHEVY HAD OUT DIDNT QUITE MATCH MY TRUCKS SYMPTOMS. THEY WOULD NOT DO ANY THING ABOUT IT. NOT GOING TO KEEP A BRAND NEW TRUCK WITH KNOCKING ENGINE HOW COULD I SELL IT TO SOME ONE KNOWING THIS? HAD NO CHOICE BUT TO SELL IT BACK TO THEM AT A $8000 LOSS! SEEN IT FOR SALE ON FACE BOOK FEW DAYS LATER. BEWARE THIS IS THE KIND OF VEHICLES THEY RESALE!! WAY TO GO JIM NORTON! BY THE WAY LOT MORE WENT ON BUT DONT HAVE TIME TO WRITE A BOOK!! More

She always greets me with a smile and is eager to help with any questions or concerns I have. Her positive attitude makes every shopping experience enjoyable. An amazing saleswoman whose dedication make h with any questions or concerns I have. Her positive attitude makes every shopping experience enjoyable. An amazing saleswoman whose dedication make her standout. I highly recommend her to anyone looking for top-notch service both in and out of the store. More

We bought several new vehicles in the last year and service is not good.tried twice now ro get an alignment dome on our Tahoe. The first time they said there machine wouldn't finish. Then this time it service is not good.tried twice now ro get an alignment dome on our Tahoe. The first time they said there machine wouldn't finish. Then this time it was worst than when we took.it how did they not notice tge wheel was crooked. Jim Norton service has went down hill. More