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Jim Norton Chevrolet
Broken Arrow, OK
749 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 749 reviews
January 11, 2019
Great service and employ Best experience possible! we will definitely be back. Price and service was second to none no pressure yet totally served at every level of our purcha Best experience possible! we will definitely be back. Price and service was second to none no pressure yet totally served at every level of our purchase. Shelley and the rest of the staff were amazing.. More
by Tarinnam
Employees Worked With
Shelley Clawson, Will Franklin
January 10, 2019
Best dealership in Oklahoma Jim Norton Chevrolet is amazing! The staff is so welcoming and nice! My salesperson Shelley Clawson is by far the best salesperson I have ever worke Jim Norton Chevrolet is amazing! The staff is so welcoming and nice! My salesperson Shelley Clawson is by far the best salesperson I have ever worked with, she does everything in her power to get you the car you want! I highly recommend Jim Norton Chevrolet to anyone looking for a new or used car!!!! More
by appleby71109
Employees Worked With
Shelley Clawson, Bill Doyle
January 10, 2019
Heather is fantastic! I came in to take a test drive, and Heather did everything she could to make it a great experience. She answered my questions, and did everything she I came in to take a test drive, and Heather did everything she could to make it a great experience. She answered my questions, and did everything she could to make sure I had everything I needed. Will definitely purchase from her when the time comes! More
by kdevault80
Employees Worked With
Heather Dill
January 04, 2019
Really good I highly recommend Jim northern Chevrolet because they have good service and good variety of cars.They have an excellent attitude and they explain ev I highly recommend Jim northern Chevrolet because they have good service and good variety of cars.They have an excellent attitude and they explain everything really well . More
by california98
Employees Worked With
December 31, 2018
Very Happy With My Auto Sales Person Shelley Clawson, my sales person was knowledgeable, helpful, and easy to work with. She answered my questions, made useful suggestions to help with t Shelley Clawson, my sales person was knowledgeable, helpful, and easy to work with. She answered my questions, made useful suggestions to help with the process. More
by Truck Lover
Employees Worked With
Shelley Clawson
December 31, 2018
Thanks for your patience Shelley has tried to help me a few times but I need insurance to pay my car off first. She has been very patient with me and I look forward to buying Shelley has tried to help me a few times but I need insurance to pay my car off first. She has been very patient with me and I look forward to buying when I can. More
by AnnP
Employees Worked With
Shelley Clawson
December 30, 2018
It was a wonderful experience. Heather was the best.we We called Heather to help us find a truck and she went above and beyond what we expected. She always answered texts and calls in a very timely manne We called Heather to help us find a truck and she went above and beyond what we expected. She always answered texts and calls in a very timely manner and we are thrilled with the overall experience. The financing was quick and simple so we were out the door in record time which always makes me happy. I would definitely refer family and friends to Heather. Thanks for the easy experience! More
by Silveradoben
December 29, 2018
bought a newer car The salesperson Ms. Shelley Clawson was very friendly. The fiance man Mr.Will Franklin was extremely nice. The whole process with looking to buying to The salesperson Ms. Shelley Clawson was very friendly. The fiance man Mr.Will Franklin was extremely nice. The whole process with looking to buying took less than 30 min. No long time haggling back and forth. Told them what I wanted to pay monthly and they made it happen. Will highly recommend them to everyone to do business with. More
by nsmiller1955
Employees Worked With
Shelley Clawson, Will Franklin
December 18, 2018
The last two experiences I've had their Shelly been my sales I've never experienced such an easy working relationship with a sales representative before in my life the last two times Shelia has helped me she rea I've never experienced such an easy working relationship with a sales representative before in my life the last two times Shelia has helped me she really seems to show a genuine concern of what I want and need More
by 1god1life
Employees Worked With
Shelley Clawson, Will Franklin
December 12, 2018
Great experience! I want to thank Jorge, Shelley & Will for getting me into a new 2019 Chevy Cruze!!! Appreciate your time & patience 😊. I would highly recommend them! I want to thank Jorge, Shelley & Will for getting me into a new 2019 Chevy Cruze!!! Appreciate your time & patience 😊. I would highly recommend them! More
by Yvette718
