Jim Norton Chevrolet

All people were so friendly From the very first contact every person i dealt with was so friendly and helpful. Very good products and service along with customer service has made From the very first contact every person i dealt with was so friendly and helpful. Very good products and service along with customer service has made me a customer for life and i will send everyone i know to Jim Norton Chevy. More

How Car Buying Should Be!! Jeremy Rector was my sales consultant, he was fantastic. He put us in the exact truck we came in for and made it stress free. He made the experince th Jeremy Rector was my sales consultant, he was fantastic. He put us in the exact truck we came in for and made it stress free. He made the experince the way people wish for! It was a fun and exciting experince. Finance was awesome to work with, helped with many things and answered all of our questions. If you need a new vehicle I wouldn't go anywhere else then Norton Chevy! More

Took great care of us on an icy winter's day Shelley is a really outstanding saleswoman. I had discussed my trade with her at length via email prior to scheduling a visit at the dealership. Unfor Shelley is a really outstanding saleswoman. I had discussed my trade with her at length via email prior to scheduling a visit at the dealership. Unfortunately, it turned out to be bitterly cold with freezing rain, yet Shelley gave us five-star treatment and never failed to be gracious and courteous. I didn't find out until later that it was actually supposed to have been a day off for her. (Had I known that, I would have picked a different day!) The vehicle was as advertised and Shelley really worked hard to ensure that the numbers we had discussed over the internet for my trade-in and the vehicle that I purchased were honored. I couldn't be happier. I was also impressed that the dealership provided a 3 month powertrain warranty on a 16-year old vehicle (hopefully I won't need to use it, but it does help to settle the mind a bit when purchasing a vehicle that old) and 2 free oil changes. I paid cash for the vehicle, so the paperwork portion went super-fast and smooth. Michael Mosely helped us with that, and he was terrific! Michael wasn't excessively pushy at all about extended warranties and other add-ons as I've encountered at other dealerships. Overall, it was definitely one of the most pleasant car-buying experiences that I've had. More

Very helpful and easy to deal with. Completely satisfied with Norton Chevrolet and all personnel dealt with. They were easy to work with and beat the price of a competitor. Thank you Ji Completely satisfied with Norton Chevrolet and all personnel dealt with. They were easy to work with and beat the price of a competitor. Thank you Jim Norton Motors More

Great dealership They worked with us well! I feel like they gave us a fair deal. I found on internet and vehicle was everything i was told. They worked with us well! I feel like they gave us a fair deal. I found on internet and vehicle was everything i was told. More

Fantastic service, Shelly is a top of the line sales person. Shelly is a top of the line sales person. when I arrived she had my pickup ready and waiting for me. We did our ride and then settled in to discuss Shelly is a top of the line sales person. when I arrived she had my pickup ready and waiting for me. We did our ride and then settled in to discuss the price. This did not take long, Erin came over and we settled on a price and then the paperwork started. This also was a breeze because I paid cash so there was not a large amount of paperwork. Everyone I met was very courteous and professional. After we finished all of that I picked out a set of running boards I liked so I left the truck there for then to be put on and told they would bring the truck over in the morning. Shelly brought the truck over in the morning and once again went over all of the operations of the vehicle along with OnStar. That part I had my wife with me to help me understand. Guess I have to get a newer cell phone because I don't have the right stuff on mine to make all work well. Also Shelly gave me a tour of the dealership and introduced me to everyone. s More

Great Salesman Right from the beginning the experience at Jim Norton was great!! I found the car online on a Sunday. I left a message. On Monday Ely Fisher called me Right from the beginning the experience at Jim Norton was great!! I found the car online on a Sunday. I left a message. On Monday Ely Fisher called me back. He was just great! Even offered to take car of my old car that was at the shop and needed towed. He also said it would be no problem to come get me from work so I could test drive the car. It was just and overall great experience. I was also impressed how fast everything was done. I will be back in the future. More

Comfortable buying experience. Really great experience buying my new 2018 Silverado from Jim Norton Chevrolet.Max and Will were really informative but not pushy.Got me into my dream Really great experience buying my new 2018 Silverado from Jim Norton Chevrolet.Max and Will were really informative but not pushy.Got me into my dream truck at a Great price!!! Michael helped me get all the paperwork done,Erin showed me around the dealership, and when I had a concern with a truck accessory,Jake and Chris took care of it on the spot,no problem.Loved the coffee! What a Great Team!!! ***** Thank you!!! Rick Jones More

Great service! Shelley help with all our needs in a car! I will be going back in the future when purchasing a new car. Great family atmosphere. Shelley help with all our needs in a car! I will be going back in the future when purchasing a new car. Great family atmosphere. More

Fantastic! 2 weeks ago I had my 2010 Equinox at Jim Norton for service and realized that it might be time to look at a new car. Shelley was wonderful and asked m 2 weeks ago I had my 2010 Equinox at Jim Norton for service and realized that it might be time to look at a new car. Shelley was wonderful and asked me what i wanted in my next vehicle. She spent a few hours with me but at the end I just wasn't ready to sign on the dotted line. She never got mad and told me when I was ready she'd be there. I went back last night and the process was super easy! In and out in an hour and a half. Shelley, Jake and Juan are awesome! More