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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.7
743 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 743 reviews

May 17, 2024

Jim Norton Chevrolet is a great place to purchase a vehicle. I have purchased 2 vehicles from them. Jeana Adams was a pleasure to work with. She was very knowledgeable about the truck I purchased. Jean More

by David P.
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Norton Chevrolet responded

Thank you, David, for choosing Jim Norton Chevrolet for your vehicle purchases! We're thrilled to hear about your positive experience working with Jeana and the rest of our sales team. We're so glad we could make the car-buying process a smooth process for you. We appreciate your recommendation and look forward to assisting you again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 13, 2024

They had the exact car I wanted and offered it at a very competitive price. More

by JBD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Jim Norton Chevrolet responded

Thank you for choosing Jim Norton Chevrolet for your car purchase. Congratulations on your new ride! We're thrilled to hear that we had the exact car you were looking for at a competitive price. We appreciate your business and hope to assist you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

Jm Norton Chevrolet is super clean, and inventory is great. The staff is super friendly. More

by brettg179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Jim Norton Chevrolet responded

Thank you, Brett, for your kind words! We are thrilled to hear that you had a positive experience at Jim Norton Chevrolet. Keeping a clean facility and offering a great inventory is essential to us, and our friendly staff is always here to assist you. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

We purchased a new car from Jim Norton and couldn’t be happier with the service we received. Jeana Adams was our salesperson and she answered every question we had and some we didn’t! I would highly reco More

by Bagreen32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Jim Norton Chevrolet responded

Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience purchasing your new car with us. Jeana is indeed an invaluable member of our team, and we will make sure to pass along your kind words to her. If you need anything else in the future, please don't hesitate to reach out. We appreciate your recommendation and hope to see you again soon at Jim Norton Chevrolet! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

My experience at Jim Norton Chevrolet was a pleasant one. I would recommend it to anyone wanting a new vehicle. More

by tdot1961
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
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May 08, 2024 -

Jim Norton Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

They made it easy to purchase a vehicle. Caleb was easy to deal with also More

by towana.morton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Chevrolet responded

Towana, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

May 04, 2024

Jeana made the entire process so quick and easy. Made me feel very comfortable through the entire process as well. Would definitely recommend them! More

by krishtonbwatkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Report | Print
May 06, 2024 -

Jim Norton Chevrolet responded

Krishton, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

May 04, 2024

We had a quick and easy vehicle purchase. Jeans was great and very helpful. Would definitely recommend. More

by kskolby
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to review Jim Norton Chevrolet. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

May 04, 2024

We are extremely happy with our 2022 Bronco. Jeana was fantastic to work with and the dealer experience was great. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new vehicle, Kevin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeana was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

May 01, 2024

I have an issue with the truck they can't seem to replicate. Not sure what to do. More

by brsr1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Chrysler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Norton Chevrolet responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

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