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Jim Norton Chevrolet

Broken Arrow, OK

4.7
744 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 744 reviews

September 25, 2017

First car? Brand new car! Bryan Clark made the process quick and easy. We handled everything before I even walked in. All I had to do was test drive, sign, and go! For my first More

by TaraTomahawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

Congratulations on your new Spark! I'm so glad we were able to help you get into the new vehicle that you did not think was possible. We aim to make the experience seamless and quick so it's great to hear it did not take long. Thank you and we look forward to helping your friends and family too! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 24, 2017

great experience and thoughtful employees While I had not planned on purchasing my new vehicle yesterday the thoroughly professional and courteous staff of Jim North=on Chevrolet in BA made th More

by Raymond William Hamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Doyle and Will Franklin, Shelley Clawson
Sep 27, 2017 -

Jim Norton Chevrolet responded

We very much appreciate the time you took to share your experience! It's nice to hear that your time here was well spent and that the entire staff participated in making the purchase process pleasurable. Thank you for letting us earn your business and we look forward to serving you for as long as you will let us. Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 23, 2017

Great car buying experience A great experience at Jim Norton Chevrolet. Bryan Clark makes it easy to be a repeat customer. He will take care of your new car purchase needs. More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Edwards, Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with Bryan and for your repeat business! It looks like your experience with Charles may not have been as good so please do let Bryan know next time if there is anything we can do to make your experience in the business office better. We appreciate the feedback! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 23, 2017

Great Experience Looking for used cars online found one too look at, the condition of the car was exactly as listed online. Great staff to work with. Would highly reco More

by JLAM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mosley, Shelley Clawson
Sep 27, 2017 -

Jim Norton Chevrolet responded

We do try to give the best description of our vehicles online so I'm very happy you agree! Thank you for coming in and purchasing a vehicle from Shelley and Michael and I hope you will be back again! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 23, 2017

2016 Chevy Traverse Bryan Clark is an amazing dealer! He is attentive, he listens to the customer. Highly recommend him for your vehicle needs!! Will be repeat customer! More

by KA03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

It sounds like Bryan did a fantastic job! I hope you will send him many customers and I know he will be happy to see you when you return for your next. Thank you for sharing your experience! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 22, 2017

Fast and easy They done exactly what i wanted didnt try to give me the run around or hassle me into buying some thing i didnt want over all a good expirence More

by Warnersal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Jim Norton Chevrolet responded

We aim to please and I'm glad Jorge was able to take care of your needs! I'm glad Jorge found you a vehicle you wanted. Thank you! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 20, 2017

Great manger Very helpful! Truly cares about customer service! Ask for Suzy if you have any questions is really responsive. Working with me to get my car right aft More

by Kendall Rimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzy Barnes
Sep 27, 2017 -

Jim Norton Chevrolet responded

It's nice to hear Suzy has been taking care of you! Service after the sale is vital and we appreciate hearing she is doing a good job. I hope you continue to have great experiences with our staff! Thank you for sharing your experience. Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 20, 2017

Awesome Service I went in with no hope of coming out with a new car. But Ryan and his team Went above and beyond and got me in a brand new Cruze with great rates and More

by Charity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cochran
Sep 27, 2017 -

Jim Norton Chevrolet responded

Thank you for coming int and giving Ryan a chance to get you approved for a new Cruze! Those are our favorite surprises and congratulations on your new ride. Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 16, 2017

Happy Customer My wife and I have bought 4 vehicles from Jim Norton and Ryan Cochran and we have left Happy customers every time! Ryan is a great salesman with a gre More

by Marshman57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cochran
Sep 27, 2017 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with Ryan. He's a great guy to have here so it's nice to see he has such loyal customers. That is the only way someone can be truly successful in this business so he and I are both thankful for that. Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 16, 2017

Great and easy It was a quick and easy transaction. Everyone was friendly and helpful and I would definitely encourage others to also have the same experience as I d More

by Star Hankins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

Please do encourage people to come visit with Bryan. If you do, make sure that they let Bryan know you referred them so that you can get your $150 referral fee for each customer that buys a vehicle from him. Thank you for your business! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

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