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Jim Norton Chevrolet
Broken Arrow, OK
749 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 749 reviews
August 22, 2017
never buy from Jim Norton I or no one i know will ever buy ANYTHING from Jim Norton, very shady and the only people that are nice to deal with is the service department. I shou I or no one i know will ever buy ANYTHING from Jim Norton, very shady and the only people that are nice to deal with is the service department. I should know because i was in there more than anywhere else. More
by Floyd Massey
Employees Worked With
Jill Hull
August 21, 2017
Very good experience I saw the car the day before and the next day they had the car clean and ready to go and they helped me as much as possible so i could get the car off I saw the car the day before and the next day they had the car clean and ready to go and they helped me as much as possible so i could get the car off the lot and the whole deal took about an hour so everything was smooth and fast. More
by Nathaniel91261
Employees Worked With
August 21, 2017
Amazing and hassle free! This is my 2nd vehicle from Jorge. He is my favorite sales person ever. He never disappoint's and always gets me the best deal possible. I won't purc This is my 2nd vehicle from Jorge. He is my favorite sales person ever. He never disappoint's and always gets me the best deal possible. I won't purchase a car from any else. It's worth the drive for the great service! More
by Armanda Sue Coulter
Employees Worked With
August 20, 2017
Best Experience Ever! I filled out an application online. From the first contact by phone until the signatures were final and we drove off the lot this was the best experie I filled out an application online. From the first contact by phone until the signatures were final and we drove off the lot this was the best experience at a dealership I have ever had. Shelley and Jeremy were friendly, professional, and made me feel at ease. Every step along the way I knew they were working to get me in the car I needed and wanted at the payment I could afford. Charles was a delight to sit and talk to while we signed papers. I look forward to a long term relationship with Jim Norton Chevy. Thanks to all involved for a great experience. More
by Quinten4
August 19, 2017
Great Jorge was great to deal with. Very knowledgeable on Chevy products and all the details the vehicles come with. He worked with us and got us what we we Jorge was great to deal with. Very knowledgeable on Chevy products and all the details the vehicles come with. He worked with us and got us what we were looking for around the price we wanted. Very low pressure sales and a good group of guys out there. Will definitely recommend and come back the next time we are in need of a vehicle. More
by Etjards
August 19, 2017
Friendly staff. Staff was super friendly and helpful. I was able to work out a deal via texting because I have a toddler and sitting for hours was not possible. I app Staff was super friendly and helpful. I was able to work out a deal via texting because I have a toddler and sitting for hours was not possible. I appreciate the negotiating to make me a happy customer. More
by Amy_Leach
Employees Worked With
Charles Edwards, Shelley Clawson, Kelly Hamilton
August 18, 2017
Helpful. Professional. All around great experience. I am so pleased with the experience of buying a new vehicle this week. I knew I needed/wanted a new vehicle and had a general idea of what I wanted so I am so pleased with the experience of buying a new vehicle this week. I knew I needed/wanted a new vehicle and had a general idea of what I wanted so I went online and completed the online app. The next day Kelly reached out and offered to assist me in my buying experience. At no point did I feel pressured or annoyed. He was so informative and patient and truly listened to what I was looking for in a new vehicle for me and my girls! We are beyond ecstatic with the service and support and have already recommended Kelly and Jim Norton to a few family members and friends and they are looking forward to the same experience I had! More
by Ameliajones
Employees Worked With
Kelly Hamilton
August 18, 2017
Kelly offers great service via text I liked working with Kelly because he is friendly, he makes the deal quick and easy. I felt like he was in my corner, and not just trying to push a ce I liked working with Kelly because he is friendly, he makes the deal quick and easy. I felt like he was in my corner, and not just trying to push a certain car. The finance process was a breeze and saved me a trip to the credit union. Todd in service helped get me in for quick oil change when the time came. More
by 918Lusnak
Employees Worked With
Other Employees :
Mike Ridenour, Charles Edwards, Derek Pressler, Kelly Hamilton
August 17, 2017
Great Experience Overall We bought our first car here. Kelly had everything ready to go and was amazing at his job. We got what we wanted and left happy! I would definately su We bought our first car here. Kelly had everything ready to go and was amazing at his job. We got what we wanted and left happy! I would definately suggest him and his company to my friends! More
by shaykaylastevens
Employees Worked With
Kelly Hamilton
August 17, 2017
Great Dealership & Great Staff I started my search for a new car online and was promptly contacted by Kelly from the Internet Sales Department. I let him know what I was interested I started my search for a new car online and was promptly contacted by Kelly from the Internet Sales Department. I let him know what I was interested in and he found me 2 cars to choose from. He scheduled a time for me to come in, and even had the cars up front waiting on me (I live out of town so it was nice to not have to wait around once I got there). I actually found the car I have always wanted and Kelly worked to make it happen for me. I'm a very satisfied customer and would recommend Kelly & the rest of the staff as they were all very welcoming & professional. More
by Aly
Employees Worked With
Michael Mosley - Financing, was super helpful also., Kelly Hamilton
