Jim Norton Ford

Excellent friendly service Listening good and meeting your needs On time every time Pleasant atmosphere your needs On time every time Pleasant atmosphere More

My car was in service for the repairs that were due to my purchase of the used car. purchase of the used car. More

The quick lane service staff always friendly and lets you know estimated time of repair . Mechanic technicians seem to do timely and reliable repairs I have always had excellent experience with Juliette know estimated time of repair . Mechanic technicians seem to do timely and reliable repairs I have always had excellent experience with Juliette One of my 2018 f150’s has over 300000 miles on and she’s been helpful in recommending preventative maintenance to keep all my vehicles going strong. More

Always kind and courteous, even when I'm rushed for a ride and get grumpy! Juliet and the team at the front desk have been very helpful and accommodating. Thank you QuickLane...Don't know what I would ride and get grumpy! Juliet and the team at the front desk have been very helpful and accommodating. Thank you QuickLane...Don't know what I would do without my crew at Jim Norton Ford in BA. More

Clean, courteous, friendly and respectful. Communication is very good. Very easy to do business with. Communication is very good. Very easy to do business with. More

My salesman Brandon was wonderful. The overall experience was OK. The paperwork was terrible and too too long At this point in time and life, there must be an easier way and a short The overall experience was OK. The paperwork was terrible and too too long At this point in time and life, there must be an easier way and a shorter way of doing paperwork. Keeping a customer in the office for an extended period of time is NOT Acceptable My salesman knew exactly what I wanted and handled it swiftly and conveniently the paperwork was terrible and there’s no reason that paperwork should take the extended amount of time that it took More

Very helpful and professional with care and service! The salesman was very patience and did not pressure our decision. The salesman was very patience and did not pressure our decision. More

Leeland at Jim Norton Ford was great to work with along with credit department. It was a great experience. with credit department. It was a great experience. More

They were very understanding and understood the problem I was having with my vehicle and they had it repaired to my satisfaction within two days was having with my vehicle and they had it repaired to my satisfaction within two days More

All I can say is WOW! !! it was a wonderful experience!! Leeland was so kind and helpful and knowledgeable in helping me with my purchase of my 2024 Ford Explorer.!! Lee, !! it was a wonderful experience!! Leeland was so kind and helpful and knowledgeable in helping me with my purchase of my 2024 Ford Explorer.!! Lee, went the total distance and helping me sync my phone, got my radio set up with Sirius radio, and even changed out car seats!! We have bought four cars there in the last 2 1/2 years !!! I can’t say enough good things for my car buying experience!! Thank you, Shelly Ledbetter More