Jim Norton Ford

All I can say is WOW! !! it was a wonderful experience!! Leeland was so kind and helpful and knowledgeable in helping me with my purchase of my 2024 Ford Explorer.!! Lee, !! it was a wonderful experience!! Leeland was so kind and helpful and knowledgeable in helping me with my purchase of my 2024 Ford Explorer.!! Lee, went the total distance and helping me sync my phone, got my radio set up with Sirius radio, and even changed out car seats!! We have bought four cars there in the last 2 1/2 years !!! I can’t say enough good things for my car buying experience!! Thank you, Shelly Ledbetter More

Worst customer service ever! Had my truck 36 days and only contacted me once. I had to call every 7-14 days to get an update. And would you believe the last time I called the ser Had my truck 36 days and only contacted me once. I had to call every 7-14 days to get an update. And would you believe the last time I called the service advisor was just doing my paperwork and fixing to call me? Didn’t even get a thanks from the service advisor when I picked up the truck. More

I appreciate the friendliness of the employees. The service is great. They treat my car with care. They let me know if there is problem with my car when I have an oil change and I appreciate tha The service is great. They treat my car with care. They let me know if there is problem with my car when I have an oil change and I appreciate that! It’s always been a good experience at Jim Norton Ford. More

Very nice and helpful representative, Technician do good work and jobs done on time of promise work and jobs done on time of promise More

Annette, I just can't bring myself to have a relationship with Google or Facebook/Meta. Having said that, I will be eternally grateful to Jim Norton Ford for the service experience I received thanks to you with Google or Facebook/Meta. Having said that, I will be eternally grateful to Jim Norton Ford for the service experience I received thanks to you and others there! I gladly give you all 10 stars out of 5 and you may forward this to whomever keeps track of your service reviews! Thanks again for the BEST service experience in my lifetime!! More

Quick and convenient. The only thing negative was they did not reset the oil change light. The only thing negative was they did not reset the oil change light. More

Scheduled a recall repair - they were professional- did the recall- fixed the issue. The visit cost me nothing and fixed my issue faster than expected. the recall- fixed the issue. The visit cost me nothing and fixed my issue faster than expected. More

Jon was great to work with and made my purchase a pleasant experience! I would recommend! pleasant experience! I would recommend! More

Eddie our salesman was very knowledgeable, helpful and made the car buying experience super easy. made the car buying experience super easy. More

I had a pleasant experience with the team at Jim Norton while purchasing my f150. while purchasing my f150. More