Jim Norton T-Town Chevrolet

Oil change was fast. Service rep. Was polite and attentive and gave me a reasonable deal on extra oil above coupon amount allowed. Thank you was fast. Service rep. Was polite and attentive and gave me a reasonable deal on extra oil above coupon amount allowed. Thank you More

Excellent The service was great the personnel was excellent. Ken greeted me When we got there and Lee took care of our needs excellent team work . The service was great the personnel was excellent. Ken greeted me When we got there and Lee took care of our needs excellent team work . More

Disappointed Took in 3 Series BMW for replacement of rear window regulator. A day later, service advisor informed me during repair, a door was left open resulting Took in 3 Series BMW for replacement of rear window regulator. A day later, service advisor informed me during repair, a door was left open resulting in the need of a new battery (At MY expense). Upon picking up my vehicle, I was unable to leave dealership. Dashboard went nuts. Had to purchase an alternator. A $368 window regulator repair turned into a total of $1,000! More

Service was Excellent This service Dept was spot on. 10 out of 10 would use again, and recommend. Prompt, friendly service. Waiting room was clean. Everyone I interacted wi This service Dept was spot on. 10 out of 10 would use again, and recommend. Prompt, friendly service. Waiting room was clean. Everyone I interacted with was friendly and knowledgeable with other customers. More

Amazing, customer Service and comfortable and quick.. Great place, to do business, because even if the mess up. They owe up to it. Get you taking care of and follow through with great customer service. Ju Great place, to do business, because even if the mess up. They owe up to it. Get you taking care of and follow through with great customer service. Just nice to have the same people taking care of you.. More

Great Experience Helpful as always & got me out on time. I would definitely recommend Craig & Route 66 Chevrolet. They are easy to get ahold of, set an appointment, or Helpful as always & got me out on time. I would definitely recommend Craig & Route 66 Chevrolet. They are easy to get ahold of, set an appointment, or just show up & they’ll work you in. More

Need help or training in the back Joseph McHenery did a good job with checking me in to get service and when I came in to start the service. Asked for my car to be detailed, now this i Joseph McHenery did a good job with checking me in to get service and when I came in to start the service. Asked for my car to be detailed, now this is where it took a left turn for my money. I asked for my brakes to be looked at because of a squeaking noise when I make a short stop (still makes the noise and my brakes are not bad). As far as the detailing: whomever did it first did not do a good job because it was still dirty then Joseph went and did the rest of the job after I came and inspected it and it was half done. For a full detail paying $171 I should of gotten my car washed, carpet vacuumed, inside wiped down and inside windows cleaned. Joseph did that after the first time it wasn't done. I left my car at 10am and came back at 3:30pm and still wasn't really finished. I wasn't rushing but 5 hours and 2 times to get it cleaned unexceptional. Joseph McHenry did a good job staying calm face to face, and did a good job getting my car in. What was going on in the back is a different story and made it difficult to understand why it was unorganized. Thank You Joseph 😁. I still need my brakes checked out again 😫😑. More

Thoughtful to our needs, listen to what we wanted & on our budget. Made sure we were comfortable while waiting, not pushing just listen to what we wanted to purc to our needs, listen to what we wanted & on our budget. Made sure we were comfortable while waiting, not pushing just listen to what we wanted to purchase More

Fastest oil change ever! I dropped my car off as soon as they open without an appointment. Within 20 minutes of me getting to work, Joseph McHenry called letting me know that I dropped my car off as soon as they open without an appointment. Within 20 minutes of me getting to work, Joseph McHenry called letting me know that my car was ready for pickup and that was with a tire rotation. The service was great and the employees are always friendly and willing to help. More

Great burgers while waiting! Every person we spoke with went out of their way to make sure we were taken care of! All waiting areas were clean and comfortable! Every person we spoke with went out of their way to make sure we were taken care of! All waiting areas were clean and comfortable! More