Back

Jim Norton T-Town Chevrolet

Tulsa, OK

4.8
2,049 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
Contact Dealership

4924 S. Memorial Drive

Tulsa, OK

74145

Directions

By Type

Showing 2,049 reviews

October 23, 2026

My experience was amazing Russel was awesome very patient and kept me updated no matter what on my part even though it was on back ordered he informed me all the updates he was getting and was extremely help More

by levicastro605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Jim Norton T-Town Chevrolet responded

It's great to hear Russel kept you updated and informed throughout the process! Thank you for choosing Jim Norton T-Town Chevrolet Service Center and we look forward to seeing you next time. Safe travels!

October 21, 2026

It started out good with Phillip as he was very helpful and even called the original dealership to assist with getting repair covered under warranty that they messed up. When I went to pick up the vehicle More

by sdolph70827
Recommend Dealer
No
Employees Worked With
Mechanic
Oct 21, 2026 -

Jim Norton T-Town Chevrolet responded

Customer satisfaction is always our highest priority, and this is not at all typical of the feedback we aim for. I would like to address your comments about your service experience directly. Please reach out when you can. - Solomon Teklu, Customer Success Manager - Solomon.teklu@jimnortontoyota.com, (918) 844-7086

October 17, 2026

It was an honor working with T-Town Chevrolet! Very professional and very helpful. Joshua Boom is the man!! He was very informative helpful professional I will def be back for my next vehicle! Tha More

by dustinbrown403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Boom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for sharing your experience! We love to hear Joshua provided professional and helpful service here at Jim Norton T-Town Chevrolet. We look forward to serving you again in the future!

October 12, 2026

Josh at T-Town was the absolute best! I couldn’t have asked for a better experience! This team went above and beyond for me and helped me get the car of my dreams! More

by dbilbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Boom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Jim Norton T-Town Chevrolet responded

We’re happy to hear Josh and the team went the extra mile for you! We appreciate your kind words and five-star review of Jim Norton T-Town Chevrolet. Enjoy your dream car!

October 08, 2026

Josh was the best! ! T-Town took better care of me than any other dealer I’ve used! Professional prompt and worked hard to get me approved! Mr Stark was amazing in finan More

by stester44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Boom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Jim Norton T-Town Chevrolet responded

We are thrilled to hear about your fantastic experience with Josh and our finance team! Thank you for choosing us and for sharing your five-star feedback. We appreciate your business and we hope that you continue to choose Jim Norton T-Town Chevrolet for all your future automotive needs.

September 22, 2026

Very awesome experience! !! Josh went out of his way to get me exactly what I was looking for ! More

by Jmay22476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Boom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
Sep 22, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for your confidence in Jim Norton T-Town Chevrolet! We appreciate your business.

September 14, 2026

Russell got me in quick to service and had a shuttle driver waiting for me as I requested online. He took me behind the desk to show the alignment picture directly, and was able to get that done at same More

by 918 Lusnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for sharing your experience with Russell and our service team! We're glad to hear everything went smoothly. We truly appreciate your loyalty. Have a great day! - Jim Norton T-Town Chevrolet

September 11, 2026

Don Hardcastle is the reason I take my Tahoe to Jim Norton T Town Chevy service department to get it worked on. He has proven to be trustworthy about what is actual necessary to fix or maintain my vehi More

by Dave Egbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Gustavo, the shuttle drivers
Sep 11, 2026 -

Jim Norton T-Town Chevrolet responded

Dave, we're glad Don, Gustavo, and Mike made your experience at Jim Norton T-Town Chevrolet so positive. We truly appreciate your continued trust in our team!

September 04, 2026

Josh was fantastic and very professional! Well versed on Corvettes. The car was very nice and advertised as is. More

by kjhonn54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Boom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesa Grandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
Sep 04, 2026 -

Jim Norton T-Town Chevrolet responded

We're so glad Josh was able to help you at Jim Norton T-Town Chevrolet! Thank you for trusting us with your business and for sharing your support of Josh!

September 02, 2026

Had a appointment for 930 for oil change didn't get out until 1105 Way to long to sit and wait Was told it usually doesn't take that long. No excuse for having an appointment and waiting that Long More

by bwillee
Service Time
Recommend Dealer
No
Employees Worked With
Russell Donahue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Jim Norton T-Town Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. We cannot identify and contact you from your review name, but our Service Manager, Wayne Stanley, would like to offer a resolution. Kindly reach out at your convenience: Wayne Stanley, Service Manager - (918) 921-2100, wayne.stanley@ttownchevy.com

1
...