Jim Norton T-Town Chevrolet

Easy and hassle free Always enjoy working with Lee, always takes care of whatever I need done and keeps me up to date on services that need to be done and the best time to Always enjoy working with Lee, always takes care of whatever I need done and keeps me up to date on services that need to be done and the best time to do them so they’re not all done at once. More

No stars if I could If I could give 0 stars I would. This transaction was miserable from beginning to end. Broken promises, missing paperwork and keys, and flat out lies If I could give 0 stars I would. This transaction was miserable from beginning to end. Broken promises, missing paperwork and keys, and flat out lies. Shopping for a van that we could install a lift in. Looked at a van on their lot and talked to our salesman. Came back the next day, but had decided the first van wasn't for us. We wanted to order one to our specs. They offered a van close to what we wanted, plus said they'd install a lift for us. They specifically said they'd be installing it in house, and that it was included in the price they quoted. But the van was in Kansas, so they'd have to have it brought to Tulsa for us. We signed papers to that effect. The van arrived and my husband went to look at it. He was informed at that time that the dealership had contacted a lift company about installing the lift, and it would be too expensive. Nick, the sales manager, made my husband feel that we'd tried to pull one over on them, even though them installing the lift was their suggestion. Agreed on a new price without the lift, which would include $1000 cash back. We went to pick up the van. They didn't have us sign new paperwork, there was only one key and no fob, and there was no $1000 check. Salesman said there was no need for new paperwork, that this van only came with one key, and that the check would come with the title. We really felt rushed out the door that night. Of course, we got a call from finance the next day, needing us to come sign new paperwork. And lo and behold, they found the missing key and fobs, so we made the long drive back to Tulsa for that. A month later we got our title, guess what - no check. We called and made arrangements to pick it up last Friday evening. Drove back to Tulsa - no check. Supposedly it was written, but locked in an office and wouldn't be available until Monday. Called Monday - no check. It'll be ready Tuesday. Couldn't make it Tuesday, so called Wednesday. Sales manager Nick "has it in his hand", but it isn't signed. Come tomorrow. FINALLY got the check. (Which was dated the day we picked it up. Not any of those earlier dates when it had supposedly already been written. Hmmm) Hubby is a loyal GM customer and has bought MANY cars over the years. GM will be hearing about this nightmare dealership! More

Chuck is a typical car salesman Chuck freaked out on me when I called about a case thru GM. He told me there had been a case open. When I called GM they advised me there wasn’t a cas Chuck freaked out on me when I called about a case thru GM. He told me there had been a case open. When I called GM they advised me there wasn’t a case open at all. So I opened one. I called & Spike to Chuck & he immediately started freaking out on me “are you calling me a liar? Don’t you ever call me a liar” he then called me a few names. He talks out of both sides of his mouth. More

Great customer service. Excellent customer service, fast and friendly staff interaction. Very satisfied with the purchase and process. Malibu is quiet, well equipped and has Excellent customer service, fast and friendly staff interaction. Very satisfied with the purchase and process. Malibu is quiet, well equipped and has great reviews. We are very happy with the purchase. Looking forward to a long-term association with the car. More

Great experience We went here to purchase a new vehicle and had an exceptional experience. Isaac Dennis was very helpful and went out of his way to help us! I would de We went here to purchase a new vehicle and had an exceptional experience. Isaac Dennis was very helpful and went out of his way to help us! I would definitely recommend this dealership if you're looking to purchase a vehicle. More

Service I get great service in service of my chevy. I get email reminders and texts when my service it due It is very easy to get an appointment for servi I get great service in service of my chevy. I get email reminders and texts when my service it due It is very easy to get an appointment for service. And at my schedule. More

Review for Trixie She is amazing. Hands down the best there is. I will continue to come back as long as she is there. Always takes care of me. She is amazing. Hands down the best there is. I will continue to come back as long as she is there. Always takes care of me. More

Greg&Mr.Williams gave a great reflectionn of the team. I was able to communicate and understand. I have never bought a car with a financing plan before it was always cash. I felt comfortable to ask questio I was able to communicate and understand. I have never bought a car with a financing plan before it was always cash. I felt comfortable to ask question that seemed middle-school and got answers like i was in an executive meeting. My first experience was one to remember and share. More

Sercice Bubba in the service department helped me with a car I just bought. He made me feel very confident with the quality of the repairs done. Very clean an Bubba in the service department helped me with a car I just bought. He made me feel very confident with the quality of the repairs done. Very clean and comfortable waiting room with free coffee, doughnuts, and popcorn! Can't beat that. Will take all of my vehicles here in the future. More

Service Department Great quality service with quick response time. Very professional and friendly. Strive to take care of the customers needs better than any other deal Great quality service with quick response time. Very professional and friendly. Strive to take care of the customers needs better than any other dealership I have been to. More