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Jim Norton T-Town Chevrolet

Tulsa, OK

4.9
1,948 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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4924 S. Memorial Drive

Tulsa, OK

74145

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Showing 1,948 reviews

November 08, 2016

Great Customer Service Every time I take my car in to get serviced, the customer service is great! Danny Jones always makes sure I jump back into my car happy and is always More

by dianafdez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones
November 07, 2016

3 hour wait for my scheduled oil change I had an appointment I had an appointment I called and arranged last week for 1:00 pm today. I was called to verify appointment this morning by your representative. I sh More

by Vletterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one assisted me
Nov 08, 2016 -

Jim Norton T-Town Chevrolet responded

Good morning, this is Jared Glover with Jim Glover Chevrolet. I believe my service manager reached out to you yesterday to apologize for our mishandling of your appointment. We typically are much more organized than that, i'm not sure where the communication breakdown happened but please know that we are committed to honoring our customers time as well as saving them money in service. Please feel free to reach out to me personally in the future and I will make sure your service experience is exceptional

November 04, 2016

Discriminated Against Because of Negative Surveys I can personally say that I was discriminated against because of my negative survey's. And they refused to service my car. Beware of them More

by Passionate Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
Nov 08, 2016 -

Passionate Houston responded

What a joke. And I take it as just that. You all are not a replicable company that values the customer or their opinions. If so you all would have personally contacted me and asked me what could have been done to rectify the situation but instead you place a not in your system saying to not service my car when I got the piece of junk from your lot. Hog wash get the heck out of here with that whack apology. My perception and opinion of your dealership is just that, CROOKS. AND I APPOVE OF THIS MESSAGE. Passionate D Houston

November 04, 2016

Absolutely wonderful Jody and Corey were great. They went above and beyond. Truly an amazing experience. I will definitely recommend and return for future purchases. Thank More

by joyroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Moore
November 03, 2016

Repeat Customer I wanted to revise my review. I had a bad experience at one of the service facilities but Mr. Jared Glover actually made me a satisfied customer. I ap More

by Marquize Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greer, Jared Glover
November 01, 2016

Vehicle Service Scheduled appointment for service was excellent. The car was serviced and returned ahead of the scheduled time with the work done in an professional More

by rikhek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones, MIke Burris
October 28, 2016

Great service I would recommend Jim Glover Chevrolet to everyone. They really took care of us. Did a great job at getting us an awesome deal. Cass and Lornell did s More

by Happy Car owner of 2017 Equinox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lornell, Cass Filhiol
October 24, 2016

Car serviced Took car in for a recall and Danny Jones is the best! I will be making all of my appointments with him. He has taken care of my daughters vehicles f More

by Bulldogsrus3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones
October 22, 2016

,a pro Very professional and helpfull knowledge and went above and beyond to assist me. Would recommend to my colleagues and friends. Cody was also very he More

by Carzzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass Filhiol
October 21, 2016

Great experience buying our new Tahoe Jennifer, Ryan and Brittany were terrific! Jennifer was knowledgeable, friendly, showed us vehicles we were interested in and explained different pac More

by Tasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Rutter, Brittany (in finance, don't recall last name), Ryan McCauley
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