Jim Norton T-Town Chevrolet

I communicated with Jim Glover's internet sales. I was told they would be able to get me into a new 2013 Chevrolet with only a 2k miles or so. I informed the salesman that my truck was a 2008 with 90 was told they would be able to get me into a new 2013 Chevrolet with only a 2k miles or so. I informed the salesman that my truck was a 2008 with 90k miles. He said no problem, I called him back later to tell him what the pay off would be since it was 2k higher the Kelly blue book trade in value. He left me a message saying they could definitely work with me and get me in the price range I needed as there were various discounts that would apply to vehicles such as this (loaners that were new with a few thousand miles). When I arrived he showed me a black vehicle and said I know you wanted a black one, I said no, I specifically said I did not want a black vehicle. He then showed me a very nice silver vehicle. I liked it so he said they would evaluate my trade and start on the paperwork. After an hour, he approached me and told me they would not be able to get me in the payment I wanted, but there was another lender they were going trying to contact but could not reach them. He left again, and came back around 45 minutes later, saying there was no way they could do get me in that vehicle as they were only giving me 8k for my truck. I said the book value is 10, and he came up with an excuse why they could not give me more but he would try. He returned again saying he had another vehicle that he could get me into I said how many miles and he said he did not know that 'they' just handed him the info. Now this young man had informed me that he had been salesman of the year a couple of different times, yet he did not even know what this next choice was. I told him to just give me my keys and let me leave, I then said the reason we use the internet is to make sure all of the leg work is complete prior to arrival to skip the typical sales hassle. He did not want to return my keys and wanted to keep asking if I was sure I did not want to look at another vehicle. I was raised where a mans word was his bond, not a line of bull. This was just another typical sales tactic to get you into the dealership only to put you in a lower class vehicle at the most price possible. I do not recommend this dealer to anyone, as a matter of fact, I observed other customers receiving similar treatment. Why not just be honest with me and say no we cannot help you out versus have me drive 100 mile round trip and waste 4 hours of my day. I had heard Jim Glover was a great place to buy a car....I disagree.... More

I bought a used car here that started having transmission issues. I brought it back and it took a while but we got everything worked out and fixed. This dealership really does care about their customers. Tha issues. I brought it back and it took a while but we got everything worked out and fixed. This dealership really does care about their customers. Thanks so much! More

I live in Missouri but found the Mustang on Glover's lot that was the color combination I wanted. We traded photos back and forth as I had a Shelby to trade. Excellent team to work with. Not a lot of lot that was the color combination I wanted. We traded photos back and forth as I had a Shelby to trade. Excellent team to work with. Not a lot of going back and forth. Traded a lot of cars over the years but never one over the phone and by sharing photos. After we reached agreement on price I drove the 5 plus hours to Tulsa. Great place, friendly, helpful people from the sales team on the lot to the mechanic who had my car on the lift awaiting my inspection. Transaction was fast and painless. Just watching the way people at this dealership interact with customers including myself I could tell the that the leadership team has set created a very customer driven culture. More

My father- in-law bought a new truck with cash. He decided it used too much gas. He went back and had a few complications the first time. I wrote a review that I now have edited because Jared Glover decided it used too much gas. He went back and had a few complications the first time. I wrote a review that I now have edited because Jared Glover contacted me immediately the next morning after reading it and they are now doing their best to assist him in locating a new vehicle. More

Amazing character here!!! I spent the last 3wks looking everywhere except the one place I should have started. Jim Glover Chevy is without a doubt my dealership of choice for life! Not only will my famil everywhere except the one place I should have started. Jim Glover Chevy is without a doubt my dealership of choice for life! Not only will my family be lifelong customers, but also my friends... After a short negotiation period I drove off in the vehicle I'd been looking for almost a month! Thanks to Scott & Dustin for all your hard work! More

I've used the service department several times, for oil changes, tire rotation and general maintenance questions, since I bought my car at Jim Glover in 2011. Any time I have had Kevin as a service helper changes, tire rotation and general maintenance questions, since I bought my car at Jim Glover in 2011. Any time I have had Kevin as a service helper he has been great. He always answers questions and gives explanations without hurrying you through, despite how busy they might be at the time, and gives out his business card to call him with any questions you might have later. More

Great service, friendly employees, great prices for service on routine maintenance when its due and a loaner car when you need one. Awesome commercials for advertising. service on routine maintenance when its due and a loaner car when you need one. Awesome commercials for advertising. More

My wife and I have purchased several vehicles over the years with the last 6 of 7 being a GM product. I was extremely pleased with the experience that I had with Jim Glover Chevrolet and my latest truck years with the last 6 of 7 being a GM product. I was extremely pleased with the experience that I had with Jim Glover Chevrolet and my latest truck purchase. It was far different from the normal high pressure that you get from the average dealership where they sell you the vehicle they need to move instead of what the customer really wants. After researching multiple trucks we decided to look at the Ford F-150, and the Chevrolet Silverado to compare the differences. We also had done research on the other dealerships in the Tulsa area. We had previously done business with Jim Glover Chevrolet in 2002 and found them to stand behind the product that they sell. We found Jim Glover Chevrolet to be community oriented, Christian based, and a solid company to do business with, and a company that has been around for several years. I was pleased in the way that my wife and I were treated while evaluating trucks at the Glover dealership. Both the salesman David Duncil, and sales manager Cas and assisted us with the purchase on our 2013 Silverado. There was no high pressure from the salesmen, and they did NOT try to push a vehicle on us. They ask us what we were looking for in a truck and answered any questions that we had about the vehicle. They helped us located the truck that we wanted and were looking for. It was a pleasure to do business with this dealership, and based on my experience I will also do more business in the future with Jim Glover. More

I was interested in purchasing a Hummer and located one at this dealership that was listed on Auto Trader.com. I contacted the internet sales person on 12/18/2012, by the name of Sean. He was very friendly at this dealership that was listed on Auto Trader.com. I contacted the internet sales person on 12/18/2012, by the name of Sean. He was very friendly in explaining that they no longer had this vehicle available, but did have another Hummer available for sale in a different color. I asked him about the price, he indicated that their price was 21,900 but they could work me a deal and get me top dollar on my trade in for my 2011 Camaro. I was pleased with hearing this so I scheduled an appointment to meet with him. However, I ended up having to cancel that appointment as I am pregnant and was put on bed rest for several weeks. My husband and I were out and about that following weekend, the first saturday of 2013...anywho we decided to stop by and take a look at this Hummer since we were close by. We stopped in and was greeted by a salesperson (can not recall his name) but he was friendly upon meeting. We told him we were interested in the Hummer and would like to test drive it. I also explained to him that I had previously talked to Sean about the Hummer and the price, he indicated that was okay and would be right back with the keys. The first issue started upon entering the vehicle for our test drive, there was absolutely no gas, I was actually afraid of running out so I just drove it around the parking lot. When I explained this to the salesperson he acted like it was no big deal and did not offer to put anymore gas in to allow us to test drive it on an actual road or the highway. None the less, I was still interested in purchasing this vehicle, I asked him about a carfax and he said sure they had one and it would be no problem (although I never did see one). We then went inside to work out the numbers......after waiting for what seemed like forever, we were approached by the salesperson and an additional salesperson or manager of some kind. They presented us with the numbers listing the Hummer price at $26,900...of course I was shocked as I had originally been told the list price was $21, 900. The salesperson indicated that "Sean" must have misspoke and could not believe he told me that price......which I thought was absurd as I had previously done my research and priced used 2008 Hummers and knew this was way over priced. I asked if they could ask Sean or if I could speak to him, all they told me was that they could see where he had logged our call in the computer on 12/18/2012 and never offered to let me talk to sean. I then explained that I was not comfortable with that price and we would need our keys to the camaro (vehicle were hoping to trade in) so we could leave. They came back with another offer of 24,900 for the Hummer, which I said "no way", as I knew it was still overpriced and to be honest by then felt like they were trying to take advantage of me. Upon further investigation you can clearly look on their website right now or on Autotrader.com and the same white Hummer is listed for $23,999. The sales people I spoke with (with the exception of Sean) seemed to play too many games, provide poor customer service, and a general overall bad experience. More

I had an excellent car buying experience at Jim Glover Chevy and LOVE my new car! Everyone I worked with was very friendly, I feel like I got a great deal, and honestly I won't go anywhere else from now o Chevy and LOVE my new car! Everyone I worked with was very friendly, I feel like I got a great deal, and honestly I won't go anywhere else from now on. I would and do recommend to anyone that they should go to this dealership for either a new or used vehicle! Top notch on all fronts. Thanks to everyone I worked with! More