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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,353 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,353 reviews

August 16, 2021

Joe was absolutely amazing! We let him know what we were looking for and he was able to find exactly what we wanted! Thank you! More

by Crystal Rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim, Ethan York
Aug 18, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Joe was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 16, 2021

Zeb was helpful in many areas for me as a new car buyer. His knowledge., professionalism in car sales and compliance were outstanding! I would recommend this dealership to my friends and family! More

by Kaylynnanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Reimbold, Kassidy Owens, Zeb Freter
Aug 17, 2021 -

Kaylynnanderson responded

The dealership is very helpful in sales, knowledge of their cars, and customer trust. You must go to Jim Norton Toyota for your next vehicle.

Aug 18, 2021 -

Jim Norton Toyota Tulsa responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 16, 2021

Tony is a very good seller, helps all time,from first day ti the delivery of our new car. We are very grateful to the entire team, thanks Tony More

by Chrismachin7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, TARIG-USED CAR TONY Al-taweel
Aug 18, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Chris! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 15, 2021

Farhard was so helpful and patient through the whole process! It was efficient and organized the whole time. I love my new vehicle! They were great at working with me on my trade in as well. More

by cweb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami
Aug 17, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 14, 2021

Our salesman was Bo in internet sales. He was very knowledgeable, professional, and informative. He helped with trading my old car in and got me 13% higher trade-in value than any other dealership I w More

by Dillionchapman2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON HELLARD
Aug 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 13, 2021

Mike was truly an amazing salesman and so were the sales managers!!!! They did everything possible to go in above and beyond to make us happy we got an amazing car at an amazing price and a decent interest More

by danesruss69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Almy
Aug 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 13, 2021

Just hasn't been the best experience. Trying to get cars off the lot instead of being upfront with everything. Other than that the people were very nice and knowledgeable. Mr. Trask did an absolutely wonder More

by samymack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cavin Trask
Aug 26, 2021 -

Jim Norton Toyota Tulsa responded

We are extremely thankful for our customers and value their honest feedback.Thank you for sharing these concerns, which are now under review with our management team.You are invited to contact our Pre-Owned Director, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.comat any time – we welcome your call.Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 13, 2021

Had an amazing experience at jim norton. Signed our deal for my wife's new car at midnight. Yes they stayed that late to help us. Came back the next day and Todd in finance department had reworked my deal a More

by tearsofjoyminis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tipton, Mike Almy, Brandon Vail, Ron Karmen
Aug 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 12, 2021

Bo did an awesome job helping me find the perfect car for me. He didn’t push me to make any decisions and was honest with me and my family the entire time. More

by Courtneyjean1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, BRANDON HELLARD
Aug 16, 2021 -

Jim Norton Toyota Tulsa responded

Hi Courtney and thanks for the great feedback! We're very happy that Bo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 11, 2021

Tony is awesome! He’s straight forward about everything, communicates quickly, and really does an excellent job. I have never felt more comfortable at a dealership. Thank you Tony! More

by Braedon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 13, 2021 -

Jim Norton Toyota Tulsa responded

Hi Braedon and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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