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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,435 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,435 reviews

November 18, 2021

Derek Terry made things fast and easy. He was very pleasant. Finance however mislead us on how to do some options. More

by Kwrae8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Terry, Alex Cisneros
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Nov 19, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. If you would like to discuss the concern you have mentioned with our management team, please reach out to our Finance Coordinator, Victoria Benedek, at 918-250-6888, Victoria_benedek@jimnortontoyota.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 18, 2021

Employees are very professional and the place is very clean, bright and easy to navigate. More

by francy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman
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Nov 19, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 18, 2021

I have always dreaded entering a car dealership, always. My husband took a gamble and stopped in Jim Norton one day and we met Zach out in the lot. I had no real idea what type of vehicle I wanted and Zac More

by debby0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Jacoby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bergman
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Nov 18, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 17, 2021

This was the best experience I have ever had at any dealer and Zach was the best salesman in every way possible. More

by jennilj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman
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Nov 18, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 17, 2021

Great people great dealership! They work to out you in a vehicle. Would recommend to friend, foe and family. Give them a chance to help you! Ask for Zach More

by Jodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman
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Nov 18, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 17, 2021

Jim Norton was great to work with and very friendly. Supportive. All around great experience. More

by Clst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman
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Nov 18, 2021 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 17, 2021

Zach B. was a huge help when I came in to pick out my vehicle. I was indecisive and he was very patient with me. Ended up buying a brand new truck and couldn’t be more pleased. More

by Julia.firey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman
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Nov 18, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 17, 2021

Jon was informative but not pushy. I think he and Jim Norton did a great job getting what I was looking for considering the inventory issues dealers are faced with today. More

by okachambers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 15, 2021

Our experience with Jon was outstanding! Made buying a new car easy and without a doubt enjoyable! More

by sayandell11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hammond
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Nov 16, 2021 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 15, 2021

Jim Norton is the best Toyota dealership in Oklahoma! Jon Coats is a super nice guy and a pleasure to work with. More

by cabowabo80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karyssa Foster, Ethan York
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Nov 16, 2021 -

Jim Norton Toyota Tulsa responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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