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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,327 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,327 reviews

August 04, 2021

We called Joe from Kansas; told him we were headed his way. He told us what he had to test drive and that he’d put the keys in his pocket until we got there. True to his word Joe was waiting for us with t More

by Tungsten foot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim, Kassidy Owens
Aug 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 03, 2021

Tony was the best! he really made the process so easy for us and helped us (first time car buyers) understand everything! overall he made sure we were taken care of. More

by ashleysimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 02, 2021

Mike is amazing! He helped me find the perfect car! I will recommend him to everyone I know! Couldn’t of asked for anyone better! More

by Kristyn Caldwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Almy
Aug 04, 2021 -

Jim Norton Toyota Tulsa responded

Hello Kristyn and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 02, 2021

Joe was/is a great salesman! He brought an Avalon out to my house. I liked it and bought one. I love my Toyota Avalon!!! More

by Vwing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim, Juan Castillo
Aug 04, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit and that you love your new Toyota Avalon. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 31, 2021

Tony is one of a kind! He will make sure you’re well taken care of and everything gets done probably! Tony the legend he made sure my truck was well inspected...I wanted new tires (because they where a More

by Frymirehunter3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jul 31, 2021 -

Frymirehunter3 responded

Tony is an awesome guy! He will make sure you are well takin care of!

July 31, 2021

I can't express my gratitude with Luis Espina. He made sure that I understood everything about Toyota products. He is charismatic and knows how to handle customers. Thanks Toyota and Luis. You are doing More

by Clapata2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Luis was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 31, 2021

Me encanto La atención de Luis Espina, muy profesional y aclaro todas mis dudas sin ningún problema . Volvería a venir con el sin duda alguna More

by Laura Londoño
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 31, 2021

Luis Espina was our salesman and he did a wonderful job. Helped us find 2 cars that matched exactly what we are looking for. I will recommend him and would look for him for future purchases More

by rafael fuenmayor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

I love love these place ! Great selection in cars , super elegant building, amazing prices and the best is my costumer service ( sales ) Luis Espino ! Amazing experience and the best habla español!!! More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

Amazing service, Tony was amazing all around! Helped me choose exactly what i wanted to get, Sarah and Tony worked with me and gave me excellent service! More

by joshua.a.jones3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Hi Joshua and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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