Jim Norton Toyota Tulsa

Grant was very responsive and helpful. I appreciate all he did to assist with the car buying experience. He worked to make the process easier. he did to assist with the car buying experience. He worked to make the process easier. More

We had a pleasant experience purchasing our car from Jim Norton. Shellie was very friendly, understanding and helfull throughout the process. We left happy with both the experience and purchase. Thank you S Norton. Shellie was very friendly, understanding and helfull throughout the process. We left happy with both the experience and purchase. Thank you Shellie! More

Finally got a great experience with Kiwi. I called for help on his day off when he was sick and he responded. Wonderful. I have no doubt if I need help 5 months from now, he'll be there for us. He was so help on his day off when he was sick and he responded. Wonderful. I have no doubt if I need help 5 months from now, he'll be there for us. He was so helpful. More

I felt welcomed and comfortable throughout the process of looking at the car, test driving it, and discussing numbers with Kiwi. I wouldn’t mind coming back in the future sometime for my next car! looking at the car, test driving it, and discussing numbers with Kiwi. I wouldn’t mind coming back in the future sometime for my next car! More

I’m not one to write reviews but Misty was such a pleasure to work with. The process can seem daunting but she eased that. Truthful, not pushy, hardworking, knowledgeable. We had a budget and she gav pleasure to work with. The process can seem daunting but she eased that. Truthful, not pushy, hardworking, knowledgeable. We had a budget and she gave us the most while staying within our limits. Thankful we had the experience we did. More

Called before making the 1.5 hour drive to see a used car. Was told it was available and that they have a policy to hold car as we were traveling more than an hour. Received a text 20 minutes out from ou car. Was told it was available and that they have a policy to hold car as we were traveling more than an hour. Received a text 20 minutes out from our set appt that the car had sold. Horrible customer service. More

I am going to be honest, when my husband and I pulled into the dealership to get me a new car I was very apprehensive. We were met outside by Kiwi, and I can not say enough good things about him! He was into the dealership to get me a new car I was very apprehensive. We were met outside by Kiwi, and I can not say enough good things about him! He was very wholesome, knowledgeable and I never got overwhelmed. He made it so easy to decide on my purchase! I also had an awesome experience with Shelly Smith! Phenomenal experience start to finish! More

Very happy with every part of this deal. They gave me Very happy with every part of this deal. They gave me good money for my trade. Salesman was great. Sales manager was great. Service department is Very happy with every part of this deal. They gave me good money for my trade. Salesman was great. Sales manager was great. Service department is next level!! I’m confident you can not find a better team!!! More

From the moment that Kiwi introduced himself he was so great! He really did everything he could to help me get the vehicle I wanted. I couldn't have hoped for a better salesperson to work with. I will be great! He really did everything he could to help me get the vehicle I wanted. I couldn't have hoped for a better salesperson to work with. I will be sending anyone in the market for a car his direction because he was AMAZING. Kept me informed and helped as much as possible and even when I got frustrated he found a way to help and put a smile on my face. Truly blessed to have met him. Such a kind and sweet man. THANK YOU! More

Excellent experiance My wife and I worked with Misty McDonald. She is truly one of the top notched sales person we have worked with. Misty was professional, courteous, and My wife and I worked with Misty McDonald. She is truly one of the top notched sales person we have worked with. Misty was professional, courteous, and above all responsive. She listened to our needs and reviewed the pro and cons of several vehicles we had on our list. In the end we traded a Sequoia (purchased at JNT) for a 2020 Tundra (our second). Dalton, in finance, was equally courteous, professional. And explained each step in the process – very painless and quick. We became acquainted with Jim Norton, through the service department, when we needed to travel from Houston to Tulsa due to family illnesses (2 years). We continued to have our vehicles serviced at JNT, working recently with David Taylor, when we moved to Tulsa in 2016. My wife is a die-hard Avalon lover and we will come to JNT when it is time to upgrade. Needless to say we have had excellent service from all levels and would not hesitate to recommend JNT. More