Jim Norton Toyota Tulsa

Tami greeted on the lot with a casual demeanor, a smile, and a light hearted comment about the weather. We had just a leftToyota dealership across town (and were in awe of the poor service). Tami inquired and a light hearted comment about the weather. We had just a leftToyota dealership across town (and were in awe of the poor service). Tami inquired what we're we looking for, we were not dead set on a specific car , and needed To stay within our budget, First we were amazed she knew every car on the lot. she started low and showed us an amazing car even lower then our budget. As test drives went on we got a chance to know Tami, we need time to think , decided we needed something different. We found what we wanted , did a bit haggling, and I have to say by the time we got the haggling part, our comfort level with Tami , was one of genuine care and concern that we get the car we could afford and that we really wanted , if it wasn't the in front of us we can keep looking, they have such good selection to chose from. She made the entire experience enjoyable. Thanks again Tami. More

Robert was very pleasant, helpful and informative. He explained every item very precise and was very clear explaining things that could be understood. We walked through and looked at everything on the explained every item very precise and was very clear explaining things that could be understood. We walked through and looked at everything on the vehicle then he explained things inside the vehicle. I am very pleased with the attitude and overall knowledge of Jim Norton's dealership and Robert Whittenberg was exceptionally professional. More

JP Barjon gave us an exceptional experience at buying a car. He was extremely responsive and attentive. If he did not know the question he found it out very quickly. JP is very friendly and a pleasure to w car. He was extremely responsive and attentive. If he did not know the question he found it out very quickly. JP is very friendly and a pleasure to work with. I would high recommend JP when purchasing a car. Hans Hulsman was very responsive and attentive too. He got me all the information I needed and quickly. Hans was a pleasure to do business with. More

Michael was very honest in answering all the questions I have asked him. He was very attentive and easy going that made me feel no pressure in my decision to buy. I would recommend anyone to come in and a have asked him. He was very attentive and easy going that made me feel no pressure in my decision to buy. I would recommend anyone to come in and ask for him to help you find the vehicle you want with the right price. More

this is our second lease experience with JC and there will be a third. JC made it easy the 1st time we leased and as well the second time. JC stayed in touch throughout the first 3 year lease, not to a will be a third. JC made it easy the 1st time we leased and as well the second time. JC stayed in touch throughout the first 3 year lease, not to a point where it was annoying, just enough. My wife and I feel like we got a very good value for the option we chose. After picking the Sienna we wanted, JC hooked us up with Rod and felt very comfortable talking through our lease and options. Both JC and Rod came across as trustworthy. More

From start to finish my experience at Jim Norton Toyota was phenomenal. It began with a "perfect fit" sales aproach by Jerrod. He was honest, forthright, and non-pressuring with my wife and I as we brows was phenomenal. It began with a "perfect fit" sales aproach by Jerrod. He was honest, forthright, and non-pressuring with my wife and I as we browsed the inventory and asked questions. We ended up purchasing a new Toyota Tacoma TRD and I absolutely love it! Both Brian and Mike in the business office were great to work with as well and truly sealed the deal for us by going through every option on the truck and ensuring we knew eactly what we were signing up for! These three individuals have established enough trush with my wife and I in one visit that I fully intend on purchasing more vehicles from the dealership again in the future! I also know I am in good hands moving forward with the service department simply by how thorough this team was with me on the sales side. Again, all three did a great job. More

My husband and I lost our beloved 2004 Toyota 4Runner in the May 31st El Reno tornado. We knew that if we decided to buy "new" and drive something for another 10 years, then we could trust the 4Runner brand the May 31st El Reno tornado. We knew that if we decided to buy "new" and drive something for another 10 years, then we could trust the 4Runner brand again. We visited Jim Norton Toyota on several occasions to drive the SUV - each time, we were greeted with friendly smiles and professionalism from JP and Thomas. They understood our situation and never made us feel pressured to buy. JP finished out the transaction with us - he was super knowledgeable, patient, and professional. I highly recommend JP, Thomas, and Jim Norton Toyota to anyone looking for a great car buying experience. More

I am a very dissatisfied customer . You guys always nickel and dime me. Well you did it for the last time. I am in the tires and engine for life program , every time I come in it's always outrageous th nickel and dime me. Well you did it for the last time. I am in the tires and engine for life program , every time I come in it's always outrageous the things you recommend. All I wanted was a oil change and when I left the bill was over $300.00 . Needless to say I will never grace a Jim Norton showroom floor again. More

Blake was very helpful in helping me decide which vehicle and options best fit my needs. He allowed me to shop the way I wanted to and pushed to being shown or put where he decided. He is very personable and and options best fit my needs. He allowed me to shop the way I wanted to and pushed to being shown or put where he decided. He is very personable and knowledgeable. I am not easy to please and he worked with me all day for hours either in person or on the phone. He followed up with me when I had accessories added on and made sure all the work looked good and was up to my expectations. I will use Blake when I purchase my next Toyota and will recommend him to my family and friends. Cole also was very personable and helpful. He made sure all my questions were answered and showed me several different options for my financing. He made sure I got all the additional savings he could find. I would recommend Cole when it comes to financing a vehicle. More

I purchased a used 2010 Mazda 3 from Sean Walsh and had Zach as a finance manager. After taking the vehicle home I noticed a noise in the front suspension. I took it in and found out the front strut moun Zach as a finance manager. After taking the vehicle home I noticed a noise in the front suspension. I took it in and found out the front strut mounts needed replacement. The dealership would not help me out, they said it was sold as is. I will not be going back to Jim Norton Toyota, EVER!!! More