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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,401 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,401 reviews

March 20, 2024

It was excellent experience in timing and service. I would recommend jim norton toyota to others. More

by khloud975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

Always eager to help, friendly, courteous. I’ve never had a complaint that they weren’t able to fix. More

by brynnpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnie Plumbtree
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Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Brynn! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

Jacob was outstanding. Felt like everyone did a wonderful job getting me into my 202r Tundra. 10/10 More

by SHIZNITTTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Jennings
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Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new Tundra! Thank you for taking the time to write about your experience. It's great to know Jacob and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

jeff told me that there would be no charge for the service. when i checked out there was a 37.00 charge More

by MMWW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate the time you took out of your day to provide this feedback. At Jim Norton Toyota, our goal is to provide nothing short of a 5-star experience for all our customers. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx . More

by unknown
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, Courtney, Jim Norton Auto Group

March 19, 2024

Always great service. I appreciate the attention to detail and the quick service every time. More

by STARRCA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 19, 2024

Went well and was on time. Being able to use wifi helps with keeping up on business while you wait. More

by karlawalters
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your marvelous feedback, Karla. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The team was friendly and I was taken care of fast and they even helped me with coupons. More

by falerdonna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The appointment was quick and efficient. The waiting area is nice too. And they have a lot of openings More

by JTMOOMAU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Great experience! We love the truck. We really didn’t feel pressured to buy. Thanks More

by GHASLER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Stuart, Jesse Honeycutt, Lynn Burgess
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Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

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