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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

March 04, 2024

Amazing! ! Always great service!! I’ll always come back to this location for all my service needs!! More

by AMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

At Jim Norton Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Courtney, Jim Norton Auto Group

March 04, 2024

Joey was great. Super friendly and helpful. They also were able to get me in and out very fast More

by JAMESCALDWELL0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lee
Mar 05, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, James! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Joey was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 03, 2024

Working with Ben and Vinny was like buying a car from a good friend!! I hate buying vehicles but this experience was amazing! Thank you guys!! More

by lowrimore71
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ben and Vinny went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 02, 2024

It was a pleasure buying our new Toyota 4 Runner from Jim Norton The process was smooth and enjoyable. More

by BOOSHACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Austin, Levi Hale
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new Toyota 4Runner. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group

March 02, 2024

Great service and communication from start to finish! Great help with a service vehicle to take me home! More

by KAISERHOME
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

I’ve been a Toyota owner since 2009. And a customer of Jim Norton since 2012. I’ve always found Jim Norton to be reliable trustworthy. More

by ILINE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you continue to enjoy your experiences at Jim Norton Toyota. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

Greeted with a smile; listened to issue; great follow up; offered shuttle service without asking More

by dananoel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

David is always very helpful & nice. Work is dependable. I feel safe knowing my vehicle has been serviced there. I appreciate everything. Thank you More

by reoangie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review and thank you for trusting us with your vehicle! Drive safely and always feel free to reach out with any service questions. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

Extremely pleased with the customer service I received from Jeff! He was very courteous and listened to me before asking questions. More

by SPOOKYCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lee
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

Jonathan was very helpful and went above and beyond. Great group of people. Will definitely buy from them again. More

by Rkboston11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Arnold
Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jonathan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

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