Back

Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
679 Reviews

679 Reviews of Jim Norton Toyota Tulsa - Service Center

Sort by
February 14, 2024

Friendly, up to date and efficient. It made going in for service work an easy and pleasant experience. More

by DENVERFOXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Allen
Feb 15, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

Ever since coming to this dealership, I’ve felt better about the care & maintenance of my vehicle! More

by Tiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Durett
Feb 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

We came in to have mud flaps put on our new vehicle. When we check in, we ask them to please wash the vehicle prior to installation because we live on a dirt road and it was muddy. When we went inside t More

by TONIGARRISON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Feb 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns and we have forwarded them to our management team. If you’d like to discuss this, kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

Service was quick and efficient. Communicated progress and needed input from me on a timely manner. More

by DAVID356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Feb 14, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

Dealership was fine. Hunter was incredible He helped with everything. Most important he call d when he said he would.Tech most have been very good also he was quick and More

by RCPRUIETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lauinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill the driver, Hunter Allen
Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Hunter was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

Costumer service great! Jeff is the best! Good dealership, professional, happy to have a Toyota. More

by elainereamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

Quick and reasonably priced. Had to go back due to leaves making a rattling noise in my cabin fan. More

by andrew.teehee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos, Andrew. It is gratifying to hear that you received quick and efficient service on your vehicle. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 13, 2024

Racheal was great! She was very helpful and I appreciated her assistance. Consider giving her a raise. She was very polite and professional. More

by SHELLGAME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeb Freter, Hunter Allen
Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Rachel was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

The best Toyota dealership in Oklahoma continually provides great service and exceptional facilities Jeff Lee was very helpful! Thank you JNT More

by david.dumas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, David. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

The personnel are courteous, friendly, and professional. The service is prompt and efficient and completed as ordered. The employees and techs are good to communicate with the customers to keep us informe More

by CALBYRONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

...
54
...