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Jim Norton Toyota Tulsa
Tulsa, OK
3,496 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 698 service reviews
May 07, 2026
Good service David took good care of me & I appreciate his service in the past & now. his service in the past & now. More
by slwolf07
Employees Worked With
May 07, 2026
Everyone was very professional and a joy to work with. Rachel was very knowledgeable and kind. Rachel was very knowledgeable and kind. More
by k.thorman
May 06, 2026
Always Exceptional friendly professional customer service! It’s super easy to schedule an appointment to have my car serviced and the Jim Norton Toyota dealership sends me a reminder text. When I a service! It’s super easy to schedule an appointment to have my car serviced and the Jim Norton Toyota dealership sends me a reminder text. When I arrive in their drive thru, I am always greeted with a smile. Then I am taken by the greeter to my advisor David Holmes who assists me in what my car is needing. During the waiting time, I am kept in the loop what they found out, to get my approval to fix whatever they found that needs urgent fixing. Once I get notification then I give them the approval or decline the work to be done and I am also given an estimate of the cost to fix the item(s). I have the dealership take me to work thru their courtesy vans and then I am picked up brought back to the dealership when car serviced is completed. They even wash outside of my car. Jim Norton Toyota is known for their integrity and awesome customer service. Thank you! More
by packycowan
May 05, 2026
Mainly, it is because of your maintenance department. And Dave Holmes always takes very good care of me keeping me informed on what needs to be kept up on my Toyota. He is excellent to work with. And Dave Holmes always takes very good care of me keeping me informed on what needs to be kept up on my Toyota. He is excellent to work with. More
by dendendeerhunter
Employees Worked With
May 05, 2026
Got in and out for basic toyotacare service. Appointment was easy to make through the app. Appointment was easy to make through the app. More
by 89.palmyra.cheers
Employees Worked With
May 01, 2026
Service for a tire rotation took too long, 1:40. If I would have known the likely delay when checking my vehicle in (at the initial walk around) I may have opted for another day. If I would have known the likely delay when checking my vehicle in (at the initial walk around) I may have opted for another day. More
by sc
Employees Worked With
Kris
April 24, 2026
Kris Estrin was very helpful and kept me updated on what was going on. He had nothing to do with me being there for 3 1/2 hours!!!! was going on. He had nothing to do with me being there for 3 1/2 hours!!!! More
by sbright1213
Employees Worked With
Have no idea who was doing the work!
April 21, 2026
Solved the squealing brake problem. It only took 1 year for a brand new 2025 Toyota 4Runner, but glad it’s finally fixed. Service department top notch. Kris was extremely helpful and kn It only took 1 year for a brand new 2025 Toyota 4Runner, but glad it’s finally fixed. Service department top notch. Kris was extremely helpful and knowledgeable. Employees all very friendly and helpful. More
by Irish
April 21, 2026
He did a great job I was happy with his knowledge and consideration for my time consideration for my time More
by Tulsajoyjt
Employees Worked With
April 18, 2026
My dealings with Jim Norton Toyota have always been very positive. Their Service Department is always very helpful and knowledgeable and Daniel Rompp, my service rep, is certainly a good example of that. Al positive. Their Service Department is always very helpful and knowledgeable and Daniel Rompp, my service rep, is certainly a good example of that. Always a good experience! More
by glensked
Employees Worked With
