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Jim Norton Toyota Tulsa - Service Center

4.6

87 Lifetime Service Reviews

9809 South Memorial Drive, Tulsa, Oklahoma 74133

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Cody Clay, Assitant Service Manager, Jim Norton Toyota Tulsa

Cody Clay

Assitant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Holmes, Assitant Service Manager, Jim Norton Toyota Tulsa

David Holmes

Assitant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Hembree, Assitant Service Manager, Jim Norton Toyota Tulsa

Sean Hembree

Assitant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brett Fry, Assistant Service Manager, Jim Norton Toyota Tulsa

Brett Fry

Assistant Service Manager
4.5
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

October 29, 2018

"Great"

- Osage1953

Salesmen were friendly and knowledgeable about the cars. Spent time explaining the techmology to me. Programmed my car for me. Pleased with the service I received from these gentlemen.

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Employees Worked With

BRUCE BUCK
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Deante Hawkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Grant Geer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 05, 2018

"Fast and friendly"

- Cojicon

Brett was super helpful and answered all the questions I had about my warrenty and services that were covered. He went over my car diagnostic paper after services were finished and explained it all to me. Even stood outside with me while they pulled my car up! He’s was so nice!

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Employees Worked With

Brett Fry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 20, 2018

"Poor quality of work and service"

- Joleen

I was burned once by Jim Norton Toyota and I only went back because I knew they were the only ones who would take my trade in, a RAV-4 they'd sold me just a year earlier whose engine was burning oil and needed replaced. They sold me the Tundra a little over a month ago, which I love, but it shook like a xxxx going down the road, so I took it to their service department because I had a three month warranty on repairs. They promised me that they fixed it by balancing the tires. I went out of town for work the next day and it almost seemed worse! So I took it to my mechanic at Hercules Tire and they said they did a really bad job balancing it, saying the weights on the balance were sloppy and the balance on the tires was really off. Because Hercuoes Tire is awesome, they balanced it for free. I would have just taken it to Hercules Tire in the first place, but I was just curious to see if their service department was as dishonest as the salesman I dealt with when I bought the Rav. They lost me for life as a customer. I won't go there for service anymore or buy another vehicle from them.

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Employees Worked With

Brett Fry
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jacob C Stephenson

Special Offers

Conventional Oil Change only $34.95

Every car or truck on the road needs maintenance, and sometimes repairs. And getting the most from your Toyota, or any other vehicle, means it needs timely service. Skipping oil changes can lead to trouble down the road. But there is no need for that! Jim Norton Toyota offers the service and parts that you need to keep your Toyota running at peak performance, for as long as you possibly can!

$40 Off when you Buy a Set of 4 Tires!

Buy a set of 4 tires at Jim Norton Toyota of Tulsa and receive $40.00 off! Plus we offer a Low Price Guarantee - if you can find tires advertised cheaper, we will match their price. There's no need to go anywhere else but the place you know and trust - Jim Norton Toyota!

Service Center Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service