Jim Norton Toyota Tulsa - Service Center

We are returning customers to Jim Norton because of their easy sales process, fast financing department and great service department. They have always taken very good care of us! easy sales process, fast financing department and great service department. They have always taken very good care of us! More

We originally went in to have some recall work done on our 2018 highlander. While waiting we walked around the lot and were approached by Ethan. He was extremely courteous and took the time to show us aro our 2018 highlander. While waiting we walked around the lot and were approached by Ethan. He was extremely courteous and took the time to show us around even though we told him we weren’t there to buy but wouldn’t mind having our vehicle appraised anyway. While looking at cars my fiancée fell in love with a 2020 highlander platinum and while we waited for Ethan to grab the keys for a test drive that’s when we met Grant. He checked on us to make sure we were getting taken care of and chatted for a while. It was a great first impression! Long story short we were offered a great deal on the car and even kept our payments the same. Both Ethan and Grant made the whole process easy and painless. We never felt pressured and even left to get lunch before deciding. We will definitely recommend them to our friends and when we need a new vehicle we will be sure to come back. More

After a few rough encounters with Jim Norton Toyota, I’m very happy to report that I had service done on the Avalon that I bought a year ago, and my service advisor, Marissa, made my day by getting somethin very happy to report that I had service done on the Avalon that I bought a year ago, and my service advisor, Marissa, made my day by getting something done for me that she first told me she could not do in service. Thank you Marissa for going that extra mile for me. I appreciate you more than you can know. More

Kayla is amazing , very bubbly and always taking excellent care of her customers !! She does all she can to get you in and out in short time frame . excellent care of her customers !! She does all she can to get you in and out in short time frame . More

Best people, best facility, best experience service is what sells and this dealership give great service at a very nice facility top of the line everytime and great experience with all employees service is what sells and this dealership give great service at a very nice facility top of the line everytime and great experience with all employees that work there More

Josh did a truly exceptional job helping me with my Sequoia! From check-in to meeting Josh it was a seamless and expedient process. I purchased my Toyota at Jim Norton in 2001 and the service at Jim Norton is s From check-in to meeting Josh it was a seamless and expedient process. I purchased my Toyota at Jim Norton in 2001 and the service at Jim Norton is superior. The documentation is first rate and you walkout of Jim Norton with a detailed understanding of what they did and what needs to be done to have a safe SUV. This experience coupled with the knowledge and courtesy of Josh, makes me continue to recommend Jim Norton Toyota in Tulsa, Oklahoma. More

Car owner here, bought my SUV from here and won't be doing it again. Live and learn... WARNING, watch out for the "Vehicle Condition Report" for price gouging. Example1: Engine air filter = <$10 but the doing it again. Live and learn... WARNING, watch out for the "Vehicle Condition Report" for price gouging. Example1: Engine air filter = <$10 but they'll quote $42.13. Example 2: Windshield wiper = < $20.00 but quoted $55.96. Example3: Irridium Spark Plug replacement is quoted at $346.52 but only cost $60ish.. There's a trend and I'm not gonna be part of it. More

Good Person This is a helpful and nice person. Helped with everything I had questions with. Explained everything thoughly. Was reasonable and very very helpful. W This is a helpful and nice person. Helped with everything I had questions with. Explained everything thoughly. Was reasonable and very very helpful. Would reccomend. More

Brand New Tires Victoria was Amazing! She was very helpful and informative. She was prompt when letting me know my car was ready. Great customer service attitude lo Victoria was Amazing! She was very helpful and informative. She was prompt when letting me know my car was ready. Great customer service attitude love this place. More

Excellent Service Shaun Hembree met with me right on my appointment time and got my vehicle into service quickly. Shaun confirmed my service request and communicated w Shaun Hembree met with me right on my appointment time and got my vehicle into service quickly. Shaun confirmed my service request and communicated well with me on exactly what was done. A very smooth positive service experience. More