Jim Norton Toyota Tulsa - Service Center

very satisfactory , very timely and very friendly. When I left the service area I had confidence that everything that needed to be done, considering the age and mileage of my car, had been done and I d When I left the service area I had confidence that everything that needed to be done, considering the age and mileage of my car, had been done and I drove with confidence that nothing had been overlooked. There is something reassuring about having needed maintenance done by someone who is familiar with your car aware of what needs to be done. Andrew related to me the items that were scheduled but did not pressure me to accept them all. I appreciated that. More

Best customer service from a dealership. Zach in service always exceeds my expectations. He really goes out of his way to make sure both of my trucks are taken care of. He knows how much pr Zach in service always exceeds my expectations. He really goes out of his way to make sure both of my trucks are taken care of. He knows how much pride I have in them and makes sure I am taken care of. More

Excellent Service Dept. The JNT service dept. is quick and efficient. I always wait on my vehicle and am surprised by how quick they get things done and have me on my way. The JNT service dept. is quick and efficient. I always wait on my vehicle and am surprised by how quick they get things done and have me on my way. More

Always get great service at JIm Nortons. Easy in and out. I am always met at my vehicle and shown to service desk. The service lady was very nice and helpful. I love that I have a nice café to wait with fre I am always met at my vehicle and shown to service desk. The service lady was very nice and helpful. I love that I have a nice café to wait with free coffee and cookies. Jim Norton's make it a pleasant experience and I am in and out quickly. More

Always convenient and pleasant They are always customer service oriented and always make it convenient for me. Time is always a factor and they are prompt in their work and completi They are always customer service oriented and always make it convenient for me. Time is always a factor and they are prompt in their work and completion. More

Informed/Efficient/Fast Service The young lady was informed and what she didn't know she found an answer. The staff are friendly and anxious to ensure your problems/questions are ad The young lady was informed and what she didn't know she found an answer. The staff are friendly and anxious to ensure your problems/questions are addressed. And it didn't take long. More

A high-volume dealer that gives individual care The drop-off and pick-up were easy. I dealt with a competent service representative. When the job took longer than expected, I was given a rental car The drop-off and pick-up were easy. I dealt with a competent service representative. When the job took longer than expected, I was given a rental car for the day. More

Best ever Always a fast, friendly, and dependable experience. Rodent chewed through wiring so was not covered under warranty, but received the same thoughtful r Always a fast, friendly, and dependable experience. Rodent chewed through wiring so was not covered under warranty, but received the same thoughtful response during the entire process. More

Oil change and Air Bag recall. Service - Jim Norton did a great job changing my Oil and taking care of our Air Bag recall. We sincerely appreciate Josh Pippin in Service!! Thank you Service - Jim Norton did a great job changing my Oil and taking care of our Air Bag recall. We sincerely appreciate Josh Pippin in Service!! Thank you so much! Ken More

Competent & Friendly Service I have had my Toyota serviced at this Dealer for 4 yrs. Since I bought my Camry in 2004 with now 219000 miles I have never had a better experience! I I have had my Toyota serviced at this Dealer for 4 yrs. Since I bought my Camry in 2004 with now 219000 miles I have never had a better experience! I can say that based on comparison to 4 other dealers in California , Washington, & Salt Lake city. However Toyota has provided good service in total with all Dealers. More