Jim O'Neal Ford | Page 32

Outstanding Car-Buying Experience We recently purchased a 2019 Ford Edge from Jim O'Neal Ford and we can't say enough about the friendliness and professionalism of their staff! Our sal We recently purchased a 2019 Ford Edge from Jim O'Neal Ford and we can't say enough about the friendliness and professionalism of their staff! Our salesman, Guy Plummer was just outstanding in every respect. His thorough knowledge, pressure-free demeanor and utmost courtesy demonstrated in every step of the process was as enjoyable as any experience we've had in over 50 years of car buying! No haggling over price, which was very fair, and we received more for our trade-in than we expected! Our experience with Braden Milby in the Financial Department was equally as professional and efficient as any we've had at a dealership. From start to finish, it was a quick and painless process...we'll never go anywhere else for our car-buying needs! More

Easy purchase We made the trip from Charleston, WV to purchase a 2019 Flex...one of our easiest purchases! Bruce was willing to ask for more credit for our trade-in We made the trip from Charleston, WV to purchase a 2019 Flex...one of our easiest purchases! Bruce was willing to ask for more credit for our trade-in successfully. He was very knowledgeable about the features of the Flex and was able to provide assistance in the phone set up. If I was ever in the market for another car and IF the dealership was closer than 4 hours away, I’d definitely use them! Good purchasing experience! More

We bought a 2016 Ford Explorer . Every one at the dealership was friendly. Our sales man was Bruce Walker . He was very knowledgeable about the SUV. I would recommend him to anyone l Every one at the dealership was friendly. Our sales man was Bruce Walker . He was very knowledgeable about the SUV. I would recommend him to anyone looking to buy a vehicle Also Brandon in finance was very helpful. This is the third vehicle we have bought from Jim O'Neal Ford More

Great! Jim O’Neal has what we were looking for at a reasonable price! They were very helpful and informative. Process went very smoothly ! Customer service h Jim O’Neal has what we were looking for at a reasonable price! They were very helpful and informative. Process went very smoothly ! Customer service has been great! More

Great to work with The whole team at Jim O'Neal made our buying experience very comfortable. Guy is a great person and even put us in contact with the original owners s The whole team at Jim O'Neal made our buying experience very comfortable. Guy is a great person and even put us in contact with the original owners so we could buy the 5th wheel hitch rails that belonged with the truck. We will be back! More

Honest and efficient Exactly as advertised. Would highly recommend the dealer and Chris Copeland. Made this a very straightforward and simple transaction to drive away in Exactly as advertised. Would highly recommend the dealer and Chris Copeland. Made this a very straightforward and simple transaction to drive away in a great car More

Absolutely amazing John Jones was who I went to first, but they totally botched that whole sale. I went to Jim O'Neal and Chris Copeland did an amazing job turning my ca John Jones was who I went to first, but they totally botched that whole sale. I went to Jim O'Neal and Chris Copeland did an amazing job turning my car buying experience around. He bent over backwards to get me into the best deal on the lot, helping me navigate the whole process with minimal stress. Anytime there was a hiccup or a delay, he found a way around it and made it happen. The next time I need a car, he has my business, whatever lot he is at. More

Fast and friendly! The staff at Jim O’Neal, Chris especially, was super friendly! I have never purchased a car so quickly! In 3 hours I test drove the car, was approve The staff at Jim O’Neal, Chris especially, was super friendly! I have never purchased a car so quickly! In 3 hours I test drove the car, was approved and driving off the lot. It was truely an awesome experience! Thanks Chris, Brian, and the rest of the Jim O’Neal staff! More