Jim Riehl's Friendly Cadillac

Mark Waad Frank Pardo was so great we bought 2 new escalades from him. The service is excellent from this dealership. Excellent customer service!!!!!!! Good fri Frank Pardo was so great we bought 2 new escalades from him. The service is excellent from this dealership. Excellent customer service!!!!!!! Good friendly staff More

Purchase of 2014 Cadillac CTS This is my second Cadillac purchase from salesman, Thomas Rezepka; the second time by choice. Thomas is courteous and friendly. I trust him, and I f This is my second Cadillac purchase from salesman, Thomas Rezepka; the second time by choice. Thomas is courteous and friendly. I trust him, and I feel he worked hard to give me the best deal he could. I also saw a gentleman, I believe his name is Randy, when I signed all the papers. He, too, was friendly and courteous. I love my new Cadillac CTS, and I hope it is as good a car as my 2011 Cadillac CTS. More

Oil change and radio issue They made the service of my Cadillac very convenient. They picked up and dropped off a loaner car the same day I called for service. Which gave me a d They made the service of my Cadillac very convenient. They picked up and dropped off a loaner car the same day I called for service. Which gave me a day to drive the newer model Cadillac. I loved all the new bells and whistles. The blind side mirror lights, the cruise control safety feature to slow me down if I get too close to another vehicle. The more power of the 3.6 liter engine. Awesome. I'd would definently buy another Caddy from Jim Riehl's.. More

Quick Oil Change I had previously had my oil changed at your location. Dealt with Jared Kelly - HE is the reason I came back to Friendly! So when my truck was due for I had previously had my oil changed at your location. Dealt with Jared Kelly - HE is the reason I came back to Friendly! So when my truck was due for another oil change, I called Friendly. I was told they were done for the day so I called back to make an appointment. I got the service manager Jerry on the phone who asked how quickly could I be there. I said 5 min., he said come on in! I was met at the doors by Jerry and Randy who made me feel very welcome! I will certainly be brining my truck back to Friendly because of the way I was treated! Thank you Jared, Jerry and Randy! More

Recommend this Dealership Very friendly, helpful sales person. Explained each item in detail and willing to answer any question. Clean atmosphere. Car and paperwork ready whe Very friendly, helpful sales person. Explained each item in detail and willing to answer any question. Clean atmosphere. Car and paperwork ready when told it would be - - quick transaction. Explained interior options well. More

Brake booster recall I made a service appointment for my recall and was promptly written up by Randy Guitar. In no more than thirty minutes my Cadillac was ready to go inc I made a service appointment for my recall and was promptly written up by Randy Guitar. In no more than thirty minutes my Cadillac was ready to go including a wash job. Edward Filar More

Superior Experience Our salesman, Thomas Rezepka, exceeded our expectations in every way. We had been to other dealerships and they did not even come close to the experie Our salesman, Thomas Rezepka, exceeded our expectations in every way. We had been to other dealerships and they did not even come close to the experience we had at Jim Riehl. Thomas made this such a smooth, positive experience we are now life long customers! More

Russ Cusamano Friendly Cadillac Russ was the best. Accurate, honest, friendly and completely helpful every step of the way. Would recommend to friends and family in search of a new C Russ was the best. Accurate, honest, friendly and completely helpful every step of the way. Would recommend to friends and family in search of a new Cadillac. More

My wife has been asking me questions about features and operations of this new Cadillac. I had no answers. We both still have much to learn using the CUE. Your sales and service have been very helpful. operations of this new Cadillac. I had no answers. We both still have much to learn using the CUE. Your sales and service have been very helpful. More

The service dept was excellent. They explained everything to me in detail, assisted me what all my needs, and completed the work that was needed in a timely fashion. Thank you very much for your hospitality. to me in detail, assisted me what all my needs, and completed the work that was needed in a timely fashion. Thank you very much for your hospitality. More