Jim Riehl's Friendly Cadillac

EXCELLENT AND PROFESSIONAL Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or another solution to fix the problem. I can't praise Jerrod and the service department, for trying to solve this problem. We were given a loaner during the time it took. My wife and I couldn't have had a better experience than what we had. We would recommend not only this dealership but especially the service department More

Great Service For Not Your Daddy's Caddy This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed serv This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed service. More

Purchase of new car 2018 cts I traded in my 2012 cts for a 2018 cts. I couldn't be more pleased with the experience at Jim Reilhs friendly Cadillac. My salesman Mike Kahael has I traded in my 2012 cts for a 2018 cts. I couldn't be more pleased with the experience at Jim Reilhs friendly Cadillac. My salesman Mike Kahael has been my go to person for several years. The time he spends with you to get the car you are looking for and explaining all the options of the new car goes above and beyond his job in my opinion. He is not there just to sell you a car. He is there to make sure you get what you are looking for and are pleased with your purchase and comfortable with it. 5 star saleman. More

very pleasant because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. More

Friendly, Fast, Promises Kept Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present vehicle from another dealership only because they had exactly what I wanted on their lot; but I intend to shop here next time. More

Heidi was great My pick up of the CTS was very quick and professional. Everything was on time and ready to go. I would send anyone to them for a new car. My pick up of the CTS was very quick and professional. Everything was on time and ready to go. I would send anyone to them for a new car. More

Excellent service Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure c Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure coming for a car visit. More

Cadillac XT5 Shout out to Kurt! Thanks so much for all your help! You were super nice and thorough. You trully love and enjoy your job! Love our new XT5! Shout out to Kurt! Thanks so much for all your help! You were super nice and thorough. You trully love and enjoy your job! Love our new XT5! More

VERY SATISFIED CUSTOMER I HAD NOT BOUGHT A NEW CAR IN 9 YEARS. I HAD A BAD EXPERIENCE WITH A CADILLAC DEALER AT THAT TIME, SO I WAS A BIT APPREHENSIVE WHEN I STARTED LOOKING I HAD NOT BOUGHT A NEW CAR IN 9 YEARS. I HAD A BAD EXPERIENCE WITH A CADILLAC DEALER AT THAT TIME, SO I WAS A BIT APPREHENSIVE WHEN I STARTED LOOKING FOR A NEW ONE. I WAS PUT AT EASE IMMEDIATELY. I DIDN'T FEEL PRESSURED AND THEY GAVE ME A VERY REASONABLE PRICE FOR MY 9 YEAR OLD DTS. I WAS GIVEN PLENTY OF TIME TO MAKE UP MY MIND. THIS IS THE WAY ALL BUYERS SHOULD BE TREATED WHEN SPENDING THAT KIND OF MONEY. THEY SPENT A GREAT DEAL OF TIME EXPLAINING ALL THE NEW TECHNOLOGY ON THE NEW XTS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE WHO IS LOOKING FOR A NEW CAR. More

Escalade It was great experience. Eleanor was very helpful and courteous. Helped to find the vehicle we were looking for. Will refer to some one in future. It was great experience. Eleanor was very helpful and courteous. Helped to find the vehicle we were looking for. Will refer to some one in future. More