
Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
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Well I was going to blame the dealership but I'm actually going to blame myself. I saw an advertisement for a vehicle at a great price. I called beforehand to make sure the vehicle was still available, and i going to blame myself. I saw an advertisement for a vehicle at a great price. I called beforehand to make sure the vehicle was still available, and it was. I advised her that I would be heading there shortly and confirmed the price. I already pictured myself driving home in my brand new vehicle but then reality hit. I walked in and was cheerfully greeted as we sat down to finalize a deal. I brought up the price and was informed that I failed to "read the small print". The price advertised was employee pricing and not for regular blue collar working stiffs as myself. Yes, I fell for one of the oldest sales tricks in the world. In all this is a decent dealership just trying to make ends meet. So don't make the same mistake I did and waste half your day. "READ THE SMALL PRINT!!!!" More
The did a great job in service. Told me car would be done in 2 hours, drove me home and picked me up 2 hours later and car was ready to go. Oil change,tire rotation, and check a rec Told me car would be done in 2 hours, drove me home and picked me up 2 hours later and car was ready to go. Oil change,tire rotation, and check a recall. More
Customer service was excellent overall great experience from start to finish. My sales rep was very attentive to my needs and what I was looking for. The communication was on point from start to finish. My sales rep was very attentive to my needs and what I was looking for. The communication was on point More