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Jim Riehl's Friendly Ford
Charlevoix, MI
192 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 192 reviews
August 17, 2020
Friendly service person. Knowledgeable about service to be performed. Service done was prompt and neat. Clean, organised service area and I was comfortable while waiting for vehicle. be performed. Service done was prompt and neat. Clean, organised service area and I was comfortable while waiting for vehicle. More
by clarks2mich
Employees Worked With
Service representative.
August 14, 2020
new ownership I bought out my Fusion Lease last year in August, and added at service contract amounting to $ 1,858.00. Was surprised the new dealer had no record, a I bought out my Fusion Lease last year in August, and added at service contract amounting to $ 1,858.00. Was surprised the new dealer had no record, and could not find a record of this! More
by joespohr
Employees Worked With
Justin, Robyn, Christina
