Jim Riehl's Friendly Ford

My car was picked up and delivered back to me in a reasonable time and everything was fixed perfectly reasonable time and everything was fixed perfectly More

Excellent sales person she was very knowledgeable and nice person.would recommend her to everyone nice person.would recommend her to everyone More

My service person was super friendly and efficient! 😊. I’ve always had great service at Jim Riehl’s Ford. 😊. I’ve always had great service at Jim Riehl’s Ford. More

I am always happy that they give me a ride back to my office in the morning when I drop off my car. And then they deliver my car to my office when it is done. I greatly appreciate that. office in the morning when I drop off my car. And then they deliver my car to my office when it is done. I greatly appreciate that. More

Great service and responsive. I would highly recommend this dealership to all. Bla bla bla I would highly recommend this dealership to all. Bla bla bla More

Competent, Friendly, fast Jaime and the new young woman in the service check in were friendly and competent. I did miss Tony though who always took great care of his customers. No one would say where he is in the service check in were friendly and competent. I did miss Tony though who always took great care of his customers. No one would say where he is--wherever he's gone, I'm sure they are glad to have him. In this day and age of disappearing people, I hope he is safe. He was exceptional in customer service (as is Jaime) More

I took my truck to your service center, as I had purchased the vehicle there. I was having transmission issues and your service department did nothing to fix the problem. They fixed my spark plugs a purchased the vehicle there. I was having transmission issues and your service department did nothing to fix the problem. They fixed my spark plugs and a coil and told me it was fixed. As I drove off the lot, the same sound was being made, and the transmission was still slipping. On the report it said the "misfire was gone", there was NO misfire happening in the first place when I took it in, it was my transmission. I have an extended warranty, that I also purchased from your dealership, that was able to be used for the transmission work I knew I needed. Im not really sure why my truck was not diagnosed with a transmission problem if they had actually hooked it up to see what was wrong. They also told me I needed new tires ,.as they said that was part of the rumbling sound, among other things your service manager said. After 4 new tires and supposed fixed truck, I drove on a trip for over 2 hours and the truck was so bad I thought I wouldn't make it home... needless to say im extremely disappointed in your "non" service department. I wouldn't recommend your service department to anyone looking for service. I feel like I was taken advantage of for being a woman, and I feel that the service on my truck was less than par. I have recently taken it to another shop, and the real mechanic that works there told me it was the worst transmission hes ever seen... dropped the pan and it was full of metal shavings... this did not happen overnight, this should've been seen at your dealership. Im happy to say that the small town guy knew the problem for the rumble under my truck too... torque converter... your guy said it was my shocks.... its really a shame that I couldn't rely on the dealership that i paid money to, to fix a problem. Very disappointed. I have e responded to a text sent by Glenn. With no response or concern. Next time I will know better than to take any vehicle to your business. More

Everyone was professional and thorough and friendly. The coffee was good and they had my original coffee mate creamer. I didn’t have to wait long for an appointment and for the service The coffee was good and they had my original coffee mate creamer. I didn’t have to wait long for an appointment and for the service More

They seem to be thorough. even let me know my breaks were good which I had been worried about since I had no idea when they were done last even let me know my breaks were good which I had been worried about since I had no idea when they were done last More

Fast and friendly we always appreciate the professional staff from the service advisors to the cashiers and trcniciand staff from the service advisors to the cashiers and trcniciand More