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Jim Riehl's Friendly Ford
Charlevoix, MI
124 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
December 04, 2025
So grateful for their help!
They worked hard to try to track down the electrical issue in my Ford Corsair. Super thorough—and even gave me a ride to and from the shop. Excellen
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by Glenda
Verified Customer
Verified Customer
Employees Worked With
I do not know their names but they were women working in service
December 03, 2025
Was scheduled for Monday, but short people so it was done
early next day. Which was Ok. I had no where I had to be. It was Warrenty work.
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by SHERL MCENHILL
Verified Customer
Verified Customer
Employees Worked With
Lady at Service desk, always does Great
December 02, 2025
Great service.
Friendly people. Great prices Pleasant experience. Got my oil change done in a timely manner and got me back on the road
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by RLUNDHOLM
Verified Customer
Verified Customer
Employees Worked With
Jessi
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