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Jim Riehl's Friendly Ford
Charlevoix, MI
173 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
March 05, 2026
Meghan and the service tech were great.
Ford recall info was incomplete and they worked a resolution, with Ford and got my vehicle back on the road until Ford has a permanent fix.
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by CHILIBOB33
Verified Customer
Verified Customer
Employees Worked With
Meghan
March 02, 2026
Our newly purchased truck from another dealer died in the
parking lot after only 1,000 miles. We had it towed to Jim Riehl Friendly Ford and they were transparent on what was going on. Thorough with research
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by MOLLYBMCGREEVY
Verified Customer
Verified Customer
Employees Worked With
Megan
February 27, 2026
Excellent all the way though the process looking foward
to my next purchase, and the many referrals i will send them
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by SPOLOSKI1109
Verified Customer
Verified Customer
Employees Worked With
Cameron
Dealership Inventory (115 Vehicles)
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