Jim Riehl's Friendly Honda

Brian Semkiew is excellent; he makes you feel right at home immediately; he explains what will be done, how long it will take and approx how much it will be; he said he would contact me immediately if the home immediately; he explains what will be done, how long it will take and approx how much it will be; he said he would contact me immediately if they found anything wrong. When the car was finished, he explained what was done and thanked me for my business. Talked to George Jablonski who explained the new CRV changes and asked how the vehicle's owner, Jennifer was doing. A very satisfying experience and the serviced HRV was fine. Jennifer is very pleased. Thank you More

The customer service at Jim Riehl friendly is excellent. The employees always go above and beyond to take care of my issues. Thank you! Ms. Obey The employees always go above and beyond to take care of my issues. Thank you! Ms. Obey More

I recently had an oil/filter change. Also asked about a rattle I was hearing in front of car. Checked pressure in my tires too. They did a nice job. Courteous as well. And let me know ahead of any diffic rattle I was hearing in front of car. Checked pressure in my tires too. They did a nice job. Courteous as well. And let me know ahead of any difficulties. More

As always service on my Pilot was done on time as promised and to my satisfaction. the work to be done was explained beforehand and I was not greeted with any surprises. Job well done as always. promised and to my satisfaction. the work to be done was explained beforehand and I was not greeted with any surprises. Job well done as always. More

treated very unprofessional from service i presented a coupon it was questionable if they would honor it told to wait until they talked to a tech who was not in yet . then after i called another dealer fo coupon it was questionable if they would honor it told to wait until they talked to a tech who was not in yet . then after i called another dealer found out they do what i needed cheaper i asked for my keys and told them i was going else were pulled the paper from the floor matt and placed it on trash can the wind blew it off and rep told me that its was "very disrespectful" jim riehls service needs to talk to there patrons a little better. More

All PERFECT except. Just had my CRV serviced. I appreciated the friendliness and attention provided and the car's service was performed in a very timely fashion. One gr Just had my CRV serviced. I appreciated the friendliness and attention provided and the car's service was performed in a very timely fashion. One gripe - I wish "they" didn't find it necessary to adjust the driver's seat. More

I scheduled service and Jim Riehl's Honda dealership closed due to covid-19. The service department couldn't take the time and call the people who had service scheduled and let them know they were clos closed due to covid-19. The service department couldn't take the time and call the people who had service scheduled and let them know they were closing up shop. Will not go back there or reccomend. More

new car purchase experience What I was scared of that is what happened. When I went to register the vehicle in mine and wife name at Mississippi DMV. They refused to do it. Th What I was scared of that is what happened. When I went to register the vehicle in mine and wife name at Mississippi DMV. They refused to do it. They said it should be done at the dealers end. I really think you guys up there did not know any thing about any thing. You have been giving me false statement after false statements one run around after another. And now have caused me a big headache and unnecessary aggravation I don't think you should be allowed to mislead people, and I am making it a point to complain about your dealership to SOS and Honda Motors and who ever else need be. Also I am going to give some nasty reviews about your dealership on every and all social media. The car was not even properly prepped, it had alignment issues along with control issues and you hardly spent any time explain the mechanics of it. Here are some reasons that do come to mind why you people did what you did. You guys were outright lazy and I am really upset. You guys could not make money from getting it financed or I didn't fall for the rip off insurance scam for bells and whistles. You are ignorant of the fact that some people do have legit money to buy on cash and not get their blood sucked out from financing. You lied to me from sales tax, to joint name, to MSO. It was like pulling teeth out of you to get any thing.and you kept coming back correcting your own previously made statements. Shame on you folks. also the sos informed me that it can be corrected but not cancelled after lapse of 24 hrs. This has been the worst experience and i wish to God I hadn't bought the vehicle from you guys, by passing some decent folks out there. The guy who is running the show, Has some issues I don't know what. I think the owner of this outfit needs to be made aware. I really don't think he would appreciate it. And if he is in on it, then sooner or later he will be flying a kite then selling cars. I have seen it happen to quite a few company's in my life time.Poor performance from its employees some times become the main cause of it going down the tubes. But some where along the way he will get his for sure.Shame on him and you More

Service employees were helpful, efficient and friendly. I have always found this to be the case during the past several decades I have been dealing with this dealer. I have always found this to be the case during the past several decades I have been dealing with this dealer. More

Helen love the service department always on time always helpful and friendly. I have never felt overcharged and they always return my car to me freshly was love the service department always on time always helpful and friendly. I have never felt overcharged and they always return my car to me freshly washed More