Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown

My girlfriend and I were looking to test-drive an Outlander that they had on the lot. After making an appointment, and double-checking it hours before, we arrived for our test-drive only to find out Outlander that they had on the lot. After making an appointment, and double-checking it hours before, we arrived for our test-drive only to find out that they had sold the car out from under us. The salesman we dealt with was neither apologetic or sincere, saying, "we sold the car earlier, oh well." He didn't bother to contact us on our provided cell numbers, nor did he try to direct us to another vehicle. He simply WALKED AWAY. This was not the way i expected to be treated by a Better Business Bureau approved dealership More

took my liberty to them 2 times for a vibration. all they did the first time was lower my tire pressure and tell me it still had a high speed vibration but to try it with the lower tire pressure. just brough did the first time was lower my tire pressure and tell me it still had a high speed vibration but to try it with the lower tire pressure. just brought the lib back to them now they tell me that i have cupped tires in the front and thats what is causing the vibration. thing is they were new tires when i first brought the car to them. i'm sure the lower pressure had something to do with the cupping. now not only do i still have the vibration i have to purchase new tires again. i keep getting the run around with this vibration. also have a rough idle. they told me chrysler only puts copper spark plugs in their cars and they only last 30,000 miles. rough idle has been ther since i bought the lib with 12,000 miles on it. another dealer told me injectors may b gumming up. my car only has 28,000 and still is under warranty. More