Jim Shorkey Chrysler Dodge Jeep Ram

Unprofessional and empty promises This dealer was very unprofessional and just made empty promises. I went here for one specific vehicle, which they failed to mention that this vehicle This dealer was very unprofessional and just made empty promises. I went here for one specific vehicle, which they failed to mention that this vehicle needed a new transmission (2016 with 18 miles on it), so I wasted my time driving an hour to this dealership. I sat down with a salesman and we discussed what my goals were and decided leasing might be for me. I found another vehicle, changed my insurance (which cost me $138), cleaned my current out and I was ready to leave with my new vehicle. Except a man came out and told me I owed another $7,000 to take it off the lot, and acted like it was $7. So I wasted my entire day at this dealership, had to listen to Manager Craig talk about his personal life and attempt to sell me his book he had written while they detailed the vehicle I was supposed to leave with and didn't even leave with that vehicle. Went for a vehicle that wasn't there, thought I was getting another and left -$138 without a vehicle. Terrible dealership in my opinion. More

Great people and very welcoming atmosphere I looked online at the trucks and had hay I wants in mind, Went into the dealership, Ashley was my sales representative, I told her what I wanted and I looked online at the trucks and had hay I wants in mind, Went into the dealership, Ashley was my sales representative, I told her what I wanted and what options in the truck, 5 minutes later she had 3 trucks pulled around, we test drove it and I made the purchase, very friendly staff and welcoming. I would most definitely recommend Ashley and the dealership. More

Go see Chris Gibbons! Chris took time during a busy Saturday to fully help me purchase a truck. I was impressed with his professionalism and willingness to work with me. I' Chris took time during a busy Saturday to fully help me purchase a truck. I was impressed with his professionalism and willingness to work with me. I'm very satisfied with my experience More

I love my new car! Worked with Cody Henderson, have been looking for a small SUV and he helped me find the perfect vehicle. Traded two cars for a Jeep Renegade and love Worked with Cody Henderson, have been looking for a small SUV and he helped me find the perfect vehicle. Traded two cars for a Jeep Renegade and love it! More

Paint Bubbling on a 2011 Ram pickup I have a 2011 Ram 1500 pick-up. I noticed the paint bubbling on the right front fender. I took it to the dealership that I normally deal with on servi I have a 2011 Ram 1500 pick-up. I noticed the paint bubbling on the right front fender. I took it to the dealership that I normally deal with on service (Victory) in Delmont. They took one look at my truck and said Chrysler won't do anything about that. I check with one other dealership over the phone and got the same response. One Saturday I was out running errands and passed the Shorkey dealership. I walk into the service department and was immediately greeted by three very pleasant individuals. They told me that the manager Kathleen Strangis was not in but they gave me her contact information. I contacted Kathleen via e-mail and after several time of exchanging information and pictures Kathleen contacted me and informed me that Chrysler would take care of the problem if I paid $100.00 deductible. I said that is great news and I'll gladly pay the deductible. I am happy to say that the work has been completed to my satisfaction. It took only one day for them to perform the repair. I also got an oil change while it was there. I think I found a new dealership to get all of my service done. Thanks again Kathleen. More

Great Experience with Cody Henderson We had an excellent experience purchasing our new vehicle from Cody. He was very informative, proffessional, and helpful with all of our needs. Our en We had an excellent experience purchasing our new vehicle from Cody. He was very informative, proffessional, and helpful with all of our needs. Our entire family has purchased vehicles and every time is a great experience. More

Great experience with Russ Shively I couldn't be more happier with my recent purchase from Jim Shorkey. Russ was a huge help and I would highly recommend this dealership and salesman. I I couldn't be more happier with my recent purchase from Jim Shorkey. Russ was a huge help and I would highly recommend this dealership and salesman. I purchased a new Jeep Renegade and I'm very pleased. I would recommend for anyone! A+ rating! More

Great Salesperson and Experience I really dislike the car buying process, however, our salesperson, Jackie McDade, made it the best I ever had. She was very friendly, knowledgeable a I really dislike the car buying process, however, our salesperson, Jackie McDade, made it the best I ever had. She was very friendly, knowledgeable about the vehicle and took her time to help us through every step of the process. I would definitely go see her again when it is time to buy the next vehicle. Also, make sure you get some of the fresh baked chocolate chip cookies. They are awesome. Theresa Y. More

Great experience! My husband and I were in need of a car and have bought our last 2 from this dealership. We knew where to go because of past experiences. Be assured, My husband and I were in need of a car and have bought our last 2 from this dealership. We knew where to go because of past experiences. Be assured, you won't be disappointed by the expertise this dealership has in it's employees and it's cars. You won't be disappointed. Craig Stephan was our salesman and he was the most understanding and knowledgeable person and salesperson we have ever had. He treated us like we were friends, not just customers. Thanks to Craig, we were able to leave with the vehicle we wanted. Thanks again Craig. We enjoyed dealing and talking with you. More

Poor Service Department We bought a 2014 Dodge Journey there in a lease a couple years ago . When we bought the vehicle the salesman Mike did a great job and we were pleased We bought a 2014 Dodge Journey there in a lease a couple years ago . When we bought the vehicle the salesman Mike did a great job and we were pleased with experience . It went all down hill from here though , when we went to take car home there was a huge dent in drivers side door . They fixed this in a few days but then there was overspray everywhere. I took it back up to them to fix but then they had to reorder the sidewall protectors , so I would have to go back up again . Just recently I took my vehicle back up the for recall , passenger window not working , and roof clips coming off up inside lining. It was up there for three whole days and only two items got fixed , and I want even offered a rental car. Last week I spoke to one of the owners who said he would make sure everything was fixed properly and would speak to Chrysler Rep for me about turning car in and wiping my hands from it . Again I get no call back from him or service dept who had to order new roof clips , this dealership and a big let down. Will never do business again . More