Jim Shorkey Chrysler Dodge Jeep Ram

Cliff is Great! I bought a new Jeep Renegade and drove from Pittsburgh to go to this dealership. It was well worth the drive. They had plenty of vehicles with the fea I bought a new Jeep Renegade and drove from Pittsburgh to go to this dealership. It was well worth the drive. They had plenty of vehicles with the features I wanted. Cliff was great, and worked hard to get me to a payment I was comfortable with. The only negative I have is that I wish I would have gotten a little more for my trade in. All in all it was a great experience, and I plan to return. More

Excellent Service! Being a college student and not having much movement in my budget made the car buying process somewhat of a daunting task. Its safe to say that in my Being a college student and not having much movement in my budget made the car buying process somewhat of a daunting task. Its safe to say that in my search I mingled with many dealerships. Although I did not purchase a vehicle I found Jim Shorkey to easily be the best in my hunt. At other dealerships I visited I felt as if I wasn't respected and was talked down to because of my age. Although I am young I had a fairly good budget and was still treated terribly. I worked with Clifford Foster on a few occasions and he did an outstanding job! I wanted to buy from him so bad that I waited a few weeks until it was clear that they didn't have what I was looking for coming in so unfortunately I had to go to the other less than respectful dealership. It should be noted that he offered many wranglers close to my budget but we all know how the wrangler market goes so it was 100% understandable.I would just like to say that the service provided by Clifford did not go to waste. Shorkey has now earned my trust, recommendation, and business in the future as far as I am concerned. Thank you Clifford for your outstanding service it was very much appreciated. More

Great experience! I was very happy with my car buying experience at Jim Shirkey's. "Rudy" was wonderful to work with! He was very knowledgeable of every aspect of the I was very happy with my car buying experience at Jim Shirkey's. "Rudy" was wonderful to work with! He was very knowledgeable of every aspect of the Durango I purchased, and I never felt pressured to buy. Every associate I spoke to was very professional and thoroughly explained every step. All Of my financing options were clearly written so I was clear what I was purchasing More

very pleasant We had our 4 year old daughter with us for 7 hours at the dealership. Roosevelt & Jesse couldn't have been more pleasant & comforting to us. You can We had our 4 year old daughter with us for 7 hours at the dealership. Roosevelt & Jesse couldn't have been more pleasant & comforting to us. You can tell Jesse has been doing this for a while, he's very good at what he does. They both showed that they cared even thou we didn't get our payment where we wanted to be! Lol Thanks to Robert Walker for sending us to the right direction!! Very kind pleasant people!! Would definitely recommend Shorkeys to friends & family. The Waters Family More

Excellent Visit!! I recently went to the Chrysler dealership to replace my 2012 Chevrolet Sonic that I purchased from Craig George last year. I was very on edge from my I recently went to the Chrysler dealership to replace my 2012 Chevrolet Sonic that I purchased from Craig George last year. I was very on edge from my accident, and nervous about getting into a new car, but Craig once again made it very easy and comfortable for me. I learned a lot about the vehicle during my time at the dealership, and had very fast paperwork. Job well done. :) More

Above and Beyond I dealt with Jack Brink on Friday. I settled on a 2016 Jeep Wrangler. I've got to say I was very impressed with the entire staff. They were very knowl I dealt with Jack Brink on Friday. I settled on a 2016 Jeep Wrangler. I've got to say I was very impressed with the entire staff. They were very knowledgeable and worked hard to get everything done for me quick to fit my tight schedule. I will be back for my next vehicle purchase! More

Rip Off Report What a bunch of crooks!!!!! Drove from Mt Pleasant to Norwin to Jim Shorkey because I had been there in the fall and was treated very well by a sal What a bunch of crooks!!!!! Drove from Mt Pleasant to Norwin to Jim Shorkey because I had been there in the fall and was treated very well by a sales person so I wanted to go back. Drove there in a snow storm, had my husband meet me there because it was his 1 night off from his second job this week and wanted to look and Jeep Wranglers. I have been looking at Wranglers for over 20 years and it is my bucket list car. When we ran #'s the payment was going to be around $600 a month which was more than we felt comfortable paying so we looked at other cars. Settled for a Jeep Renegade and trading in the vehicle that we currently have the higher payment on instead of the one we have the lower payment on so was comfortable with the "quoted" $491 payment, understood the payment could fluctuate a few dollars either way. Left the lot with the Renegade more than 4 hours after getting there. Today my husband gets a call informing him that the final payment amount is $596 a month!!!!!! xxx!!! 1) bait and switch is being brought into an establishment understanding you are getting 1 product and being given a different product because the one they brought you in with is "not available" which is exactly what they did with the loan. 2) They never even approached our own bank with the application and yes they do know where we bank and both of our car loans are currently at that bank. 3) Why in the world would you expect someone to pay a payment that they are not comfortable paying for a dream car for a car of half the value the they "settled for". When I went to speak to the GM the statement was made that we were upside down on the trade so the banks were not willing to go the longer term which would have brought the payment down. I advised that the 1 thing I had not liked when I had been there in the fall was that they had low balled me on my trade then. The same day I had taken the exact same car to We Buy Any Car who had stated they would purchase the car for $3000 more than what I was offered for trade and they again low balled us on trade because my husband had done a KBB estimate and the care we were looking at trading was coming in at 7000 to 8000 in horrible condition which ours is not in and they only wanted to give $5000 on trade. I also found out that the sales person that had treated me so well in the fall had been fired, not sure why but really hope he has found employment some place that is much more ethical!!!!! I would not buy a Barbie Jeep from Jim Shorkey!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Very pleasant, very knowledgeable I must say that I am very pleased with used 2014 Kia Sorento Jacqueline McDade was very knowledgeable and helpful and answer all of my questions if sh I must say that I am very pleased with used 2014 Kia Sorento Jacqueline McDade was very knowledgeable and helpful and answer all of my questions if she did not know she found out I know my love was hard to finance but she was able to get the job done I know where to go for my next vehicle More

Worst Customer Service I've ever experienced! Worst dealership for customer service. Bought a brand new truck, broke down twice within 4,000 miles. Didn't get a response from anyone until a Bett Worst dealership for customer service. Bought a brand new truck, broke down twice within 4,000 miles. Didn't get a response from anyone until a Better Business complaint was filed. Jim Shorkey promised a $500 gift card for parts/service & when I tried to contact him to use it, he would not return my phone call. Stay away!! More