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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
August 20, 2014
Soul Purchase This was the second Soul I have purchased from Carriage and I can not say enough great things about them. The salesman go above and beyond to make su This was the second Soul I have purchased from Carriage and I can not say enough great things about them. The salesman go above and beyond to make sure that your time there is a pleasurable one. Excellent people!!!! More
by krw91463
Employees Worked With
Chris Stanford, Mike Paglianti
August 19, 2014
Great I have owned 4 kia's have been more than happy with my cars. This dealer goes above and beyond. See Derick Robinson he will treat you right I have owned 4 kia's have been more than happy with my cars. This dealer goes above and beyond. See Derick Robinson he will treat you right More
by Robert911anderson
Employees Worked With
All of the service advisers are outstanding
August 19, 2014
Great to do business with Great place to work with. Took my car in for service and ended up buying my second KIA Sorento with them. Everyone in the service department is very n Great place to work with. Took my car in for service and ended up buying my second KIA Sorento with them. Everyone in the service department is very nice and they take the time to explain everything with you. Everyone is great to work with would buy from them again. More
by chc01
Employees Worked With
Kris Kazecki
August 19, 2014
Exceptionally happy customers! Friendly and helpful sales people made our new car purchase simple and enjoyable. Very fair pricing on both our new car purchase as well as our trade Friendly and helpful sales people made our new car purchase simple and enjoyable. Very fair pricing on both our new car purchase as well as our trade in. More
by Apiamama
August 01, 2014
Best car Dealer in Gainesville Georgia Carriage KIA is a very good dealership. Had my KIA RIO serviced there. The have a great staff working . The dealership is very clean. they have a good Carriage KIA is a very good dealership. Had my KIA RIO serviced there. The have a great staff working . The dealership is very clean. they have a good waiting room. the workers are very nice and helpful. I tell all my friends how good they are and will go back again More
by randypeters
Employees Worked With
Ryan Tapp, Mike Paglianti
July 30, 2014
Best service ever In all my buying experiences with car dealership Carriage KIA is by far the best I have experienced. I have been buying new cars and trucks for forty In all my buying experiences with car dealership Carriage KIA is by far the best I have experienced. I have been buying new cars and trucks for forty years. I have been lucky to have good dealership of different makes when buying or trading. However Carriage Kia has all of them beat hands down, no exceptions, no need to go anywhere else to buy a car. The service department especially CODY are the most knowledgeable service techs I have ever dealt with. Every time I get friendly service they know me when they see me. We have become more like a family, they do care about your problems, your concerns, they listen to you and will go everything possible to make sure you are treated in the way you want to be treated. Even if I did not own a Carriage car I would still take it there to be serviced. I have never been treated better than Carriage Kia. I have recommended others my nephew has bought two new Kia's in the past 1-1/2 from Carriage. Carriage is the BEST DEALERSHIP IN THE SOUTH. I absolutely LOVE Carriage dealership. I feel at ease and very confident in Cody and rest of the service department. All car dealership should take lessons from Carriage on customer service and sales. I will never go to another dealership to buy or to have service done. Thanks Carriage! Keep up the great job. Rev. Michael Reardon More
by mprear8188
Employees Worked With
Cody
July 30, 2014
Everything was great.Keep up the good work! Customer service is always great.I have had my KIa for 4 years and I would definitely buy another vehicle in the future from Carriage Kia. Customer service is always great.I have had my KIa for 4 years and I would definitely buy another vehicle in the future from Carriage Kia. More
by mtomlin
Employees Worked With
Mike Bergman
July 29, 2014
Top Notch!!!! I absolutely LOVE this dealership! From the 1st time I talked to the Sales Rep, Tyler, I was hooked.. Once I met with him in person, I felt more confi I absolutely LOVE this dealership! From the 1st time I talked to the Sales Rep, Tyler, I was hooked.. Once I met with him in person, I felt more confident and at ease! Never felt like I was being oversold. He ensured I was comfortable with my sale and informed me of all my options! He was patient and friendly! Loved him! As for Service, outstanding! 1st class service, greetings, repair and wait time... After going to Carriage Kia, I will never go back to anyone else! Thanks Carriage! More
by luvjonz7
July 29, 2014
Purchased two Kia's from Carriage Kia I purchased my first Kia in 2007, a new Spectra. It has been the perfect automobile.l The only time it has been in the shop is for oil changes and t I purchased my first Kia in 2007, a new Spectra. It has been the perfect automobile.l The only time it has been in the shop is for oil changes and tires. My son is now driving it to and from college. I purchased my 2013 Kia Optima last year. It too has been an great automobile. I did have to have service when the computer board went out. However, Carriage Kia fixed it with their awesome service department. The only negative thing I have to say is I am leasing, with a $300 a month lease payment. They are now advertising a much lower lease offer. I love Kia Products and Carriage Kia. I am certain when it comes to purchasing/leasing another vehicle I will once again use Carriage Kia. More
by dana.walker
Employees Worked With
Richelle Henry, Ryan Tapp
July 15, 2014
Common Sense, Not So Common I bought my FWD car here. When I bought it I noticed it could use two new tires and that the other tires were still in good condition. Upon buying it I bought my FWD car here. When I bought it I noticed it could use two new tires and that the other tires were still in good condition. Upon buying it we came to an agreement about a new battery because the other one was corroded with acid and also that they would replace the slick tires. The first car also had a corroded battery that I tested out from here and then had my mechanic personally inspect it, and upon inspecting found it needed about 2 grand put into it for it to be worth the buy right then.They weren't hearing it claiming they only made a couple hundred dollars of each sale, L O L I almost laughed in their face on that one. So, we went on to test the one I ended up buying and I will admit its a good car my mechanic could find nothing wrong with it. Now I like cars and know a decent amount about cars but they are a dealership who sales cars, you would figure they would know the most...wrong. Upon replacing the tires they decided to put them on the back. Once again this is a front wheel drive car that should be pretty self explanatory that you want your most grip in the front, correct? Lets not forget the terrible wax job they did when I drove it home...could barely drive at night time the first night because they didn't remove the wax from the window or the entire car for the matter. Just goes to show they were to lazy to rotate the decent tires to the back before replacing them. However, very soon I will be back to have them finish the agreement simply because they agreed. After that I do not plan to have any work or future car sales with them because they simply don't seem to know what they are selling or talking about. More
by betteroff88
Employees Worked With
who ever changes tires
