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Jim Shorkey Nissan of Gainesville
Gainesville, GA
1,114 Reviews
At Jim Shorkey Gainesville Nissan, we're proud to serve the drivers of Gainesville, GA with some of the most popular vehicles around Georgia, and the country. We're committed to giving drivers from across the Atlanta and Roswell region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs.
At Jim Shorkey Gainesville Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
At Jim Shorkey Gainesville Nissan, it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Gainesville, GA, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,114 reviews
December 20, 2018
Taking a lot of time I got the appointment at 10:30 am., I got there at 10:36 am., they opened the garage door promptly was attended by one of the specialists, he took the I got the appointment at 10:30 am., I got there at 10:36 am., they opened the garage door promptly was attended by one of the specialists, he took the milles reading and he invited me to wait in the waiting area. They took 2 hours to do the rotation and the oil change... no body was giving any kind os status of the service at all. On top of that I was charged 67 bucks for spending 2 hours sitting there waiting for a service that at least take 1 hour. More
by Maximo
Employees Worked With
None
December 11, 2018
Carriage Nissan This dealership far exceeds my expectations every time. They always surprise me with the unexpected. Friendly and professional. I drove up with no This dealership far exceeds my expectations every time. They always surprise me with the unexpected. Friendly and professional. I drove up with no appointment and welcomed me in. More
by Ed
Employees Worked With
Elyse Fencik
December 08, 2018
vehiclr repair Vehicle heavily damaged and workmanship superb. Missed target date for work completion by several days. People very professional and responsive keepin Vehicle heavily damaged and workmanship superb. Missed target date for work completion by several days. People very professional and responsive keeping me updated. Very complete statement of parts and costs. Lifetime warranty for work done More
by Lash
Employees Worked With
Bruce in service. Irene who initially coordinated insurance claim
November 24, 2018
Regular Maintenance Great work for the price. Super service and knowledgeable people. I have had 2 different models there for service. Clean showroom and great free snack Great work for the price. Super service and knowledgeable people. I have had 2 different models there for service. Clean showroom and great free snacks. More
by reasonlg
Employees Worked With
Jake Law
November 18, 2018
Dissapointed Your sales staff is young and inexperienced but ounce they bring you to the aggressive head sales person watch out he will use every tactic he has to Your sales staff is young and inexperienced but ounce they bring you to the aggressive head sales person watch out he will use every tactic he has to get you to buy the vehicle they want to get rid of. More
by Susan
Employees Worked With
I don’t remember the aggressive salesmen’s name he has two daughters that he used to pressure me.
November 05, 2018
Painting of car I was kept up to date as the progress went along and William was very courteous and informative. All in all a very good experience! I was kept up to date as the progress went along and William was very courteous and informative. All in all a very good experience! More
by Patti stinger
Employees Worked With
William
November 03, 2018
Thanks Bruse Cantrel , and all the stuff. They did very goo. Thanks again guys, did very good job, good quality and great service. Thanks to Brus Cantrel, treating me like old friends.Good job guys. Thanks Thanks again guys, did very good job, good quality and great service. Thanks to Brus Cantrel, treating me like old friends.Good job guys. Thanks More
by Tim
Employees Worked With
Bruce Cantrell
November 02, 2018
Carriage Nissan in gainsvillie ga I recommend to buy a horse or bicycle or a donkey as transportation rather then buy a car from these people . Or xxxx walk before buying a vehicle fro I recommend to buy a horse or bicycle or a donkey as transportation rather then buy a car from these people . Or xxxx walk before buying a vehicle from these people .... I repeat this is the worst dealership I've ever encountered ...... I would buy a piece of xxxx car before buying even a piece of gum from these people their horrible.... if yall only knew my story i just went through with these people yall WOULDN'TBUY A CAR FROM THEM .... AND I RATE THEM 0 STARS IN EVERYTHING . I RATE THIS DEALERSHIP AS TRASH !!!!!! I'm just a pissed off customer they had for 2 weeks.... More
by JGJC25231
Employees Worked With
Juan , Ronnie Lewis, and Ashley linch.... don't let these 3 help you at all
October 03, 2018
Original owner of a 91 240sx 0, disgraceful, heartbreaking! My guys who work on my car were off when my sx’s 5speed idle started surging and almost stalling and then grabbing wit 0, disgraceful, heartbreaking! My guys who work on my car were off when my sx’s 5speed idle started surging and almost stalling and then grabbing with a bang. I am a female, I adore my car and figured although expensive, the best thing to do was tow it to Nissan. I spoke with Nissan road side assistance Friday night advising it would be there Monday morning and they booked me a 9 am appt (ok stupidly gullible but I am the oo91240sx, I remember great service). Not able to get to me on Monday I was advised on Tuesday that they only had a diagnostic thing for 96 and forward. They only had 1 person trained on my year and he thought it was a gasket that would cost $1080.ish to replace but could not guarantee it would fix it. I said that is insane, are you not a mechanic? I was then told Nissan refused to service my car. I had my car, again towed to my guys who Got back on wed and within 2 hours, with no flipping diag.. machine fixed the bolt that fell off my air compressor and slashed some belt.... $200 said and done. Wow, Nissan built and sold me this car but can no longer fix it??? WTH? More
by OO91240sx
Employees Worked With
I did not speak with sharon but it forced me to a name to submit, Sharon Seiter
September 26, 2018
Disappointed I have been a customer of carriage for the last four years and always use the same saleman for all my needs , our guy was out in sick leave so we had I have been a customer of carriage for the last four years and always use the same saleman for all my needs , our guy was out in sick leave so we had to deal with a part time salesman that couldn’t sell air to a flat tire.. We went into the dealership in Gainesville Saturday morning to have my car service and to see about trading my car for another . The salesman was unprofessional he had to get his manager to speak with us on the deal .. The manger was unsure of the situation and really didn’t solve anything all we needed to know was how much the payments were going to be .. He never got back in touch with us .. so what happened Carriage????? More
by Unhappy
Employees Worked With
That guy with the magic book at his desk
