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Jim Shorkey Nissan of Gainesville

Gainesville, GA

3.3
1,114 Reviews
At Jim Shorkey Gainesville Nissan, we're proud to serve the drivers of Gainesville, GA with some of the most popular vehicles around Georgia, and the country. We're committed to giving drivers from across the Atlanta and Roswell region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs. At Jim Shorkey Gainesville Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. At Jim Shorkey Gainesville Nissan, it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Gainesville, GA, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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2400 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,114 reviews

June 09, 2012

This is my second time visiting Carriage Nissan. The facility and customer service is still superb and the car deals are awesome. I would recommend this car dealership to anyone looking for a car dealer More

by nquarles10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
Jun 11, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for this awesome review! We strive to provide all of our customers with 5-star service, and we are so happy to hear that we've been able to give you just that twice! We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 08, 2012

I was recommended to come to Nissan by my auntie she had a great experience. I decided to purchase a vehicle from here and I was very pleased with the friendliness and the great atmosphere Nissan provided. More

by msceceg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Reinhardt and Edward Kim
Jun 08, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that we brought you just that. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 05, 2012

We purchased our car from Athens Nissan in December 2011 and had a less than stellar experience. Now, we only let Carriage or Birmingham Serra Nissan dealership work on the car. The professionalism is outst More

by thall95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joani and Mr. Nathaniel Oakes
Jun 05, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with 5-star service during each and every one of their visits, and we are so happy to hear that we have been able to give you just that. We look forward to seeing you around the dealership again, so be sure to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 05, 2012

Atentive service advisor. Greeted me with a smile and things went well. Unfortunately, I had to take the car back in a week later as after the oil change, the car leaked oil. The second visit to fix that More

by bcarmody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar
Jun 06, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for your kind words. Customer service is of the utmost importance to us, and we are so happy to hear that we were able to give you the experience you deserve. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials, and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 04, 2012

Bruce first contacted me by phone letting me know of the sale going on and encouraged me to come in and take a look. There was no pressure or intimidation. He was very professional and had a great sense o More

by buford21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cantrell, Bruce Cantrell
Jun 04, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you very much for your feedback, and for the excellent review. Bruce will be ecstatic to hear that you were so pleased with his services. At Carriage Nissan we take our customer satisfaction very seriously, and I am glad to hear that this priority was reflected through you experience at our dealership. If you have any further questions or concerns do not hesitate to give us a call or stop by. Thanks again for your business and kind words. Hope to see you again soon! Sincerely, Stephanie Kroll-Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com

June 01, 2012

We had a great "car buying" experience this time. The dealer, Don McAndrew never pressured us in any way and did everything he could to make our car buying experience a great one. We would re More

by 27msgege6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McAndrew
Jun 01, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review! We strive to give all of our customers 5-star customer service, and it is so wonderful to know that we've given you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials to use during your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 01, 2012

I have well pleased with Chris and Bruce, they make sure I am served and happy, with a reasonable price. Great work,I always have a great experience when ever I am there or talk to Chris or Bruce on the tel More

by mymymy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cantrell, Chris Ellison
Jun 04, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for sharing your feedback with us, it is much appreciated. Chris and Bruce are both valued members of our staff and have strong track record of customer satisfaction. I am glad to hear that this held true for you! Any time you need anything feel free to give us a call or stop by. Thanks again! Sincerely, Stephanie Kroll-Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com

June 01, 2012

I had the best car buying experience of my life. The staff were professional, courteous, timely and listened intently to tailor this car buying experience for exactly what I needed. I had to stay within More

by msdivagirl31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson and Bruce Cantrell, Bruce Cantrell
Jun 04, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thanks so much for taking the time to write this review, and for recommending us to your friends! Our staff always strives to meet all the needs of our customers, whether it be budget constraints or specific color/feature requests. I am glad that we were able to meet all of your needs and help you find a vehicle that you love. Thanks again for your business, and if you have any concerns with your new vehicle please contact us anytime! Hope to see you soon! Sincerely, Stephanie Kroll-Customer Relations Manager- Stephanie.Kroll@carriageautogroup.com

May 31, 2012

Dc was incredibly sweet and honest! He didn't try to push me into buying anything and did everything he could to get me the best price on the car I wanted. All the staff is super friendly and I felt very com More

by Kristiphil413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DC Reeves
May 31, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this wonderful review! We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that we provided you just that. We hope to work with you again in the future so don't forget to find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 30, 2012

Kyle was very customer focus and hopefully he will be there for a while, everytime I go back to carriage the good employees are gone. More

by stthomas001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mack in service dept
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