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Jim Shorkey Nissan of Gainesville
Gainesville, GA
1,114 Reviews
At Jim Shorkey Gainesville Nissan, we're proud to serve the drivers of Gainesville, GA with some of the most popular vehicles around Georgia, and the country. We're committed to giving drivers from across the Atlanta and Roswell region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs.
At Jim Shorkey Gainesville Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
At Jim Shorkey Gainesville Nissan, it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Gainesville, GA, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,114 reviews
April 23, 2012
Overall service was great. However we had to pay a fee for resetting the passenger airbag alarm that was flashing.I understand we installed a new stereo and with that we were to pay the charge. We purcha for resetting the passenger airbag alarm that was flashing.I understand we installed a new stereo and with that we were to pay the charge. We purchased our car on December 31, 2011 and it was new. Seeing that it was only 3 and a half months old, i thought it was petty to have us pay this charge. I have dealt with Hyundai and have not paid for one thing for the car in 6 months.(it was new as well). More
by Scottylw
Employees Worked With
service manager/unsure of name
April 23, 2012
Carriage has been taking care of my frontier for almost 3 years and no problems. They do the routine maintenance in a thorough and timely manner. Clean facilities and friendly service. years and no problems. They do the routine maintenance in a thorough and timely manner. Clean facilities and friendly service. More
by mtsoko
Employees Worked With
service department
April 23, 2012
The employees were great. I thought the repair of the steering wheel rattle was good, until 2 wks later, the rattle noise is worse than ever. Will be returning when I can get the time at my work. steering wheel rattle was good, until 2 wks later, the rattle noise is worse than ever. Will be returning when I can get the time at my work. More
by parksnkatie
Employees Worked With
Service Dept
April 21, 2012
I had my car towed to the dealership on a Sunday afternoon and first thing Monday morning I got a follow up phone call and by 10 that same morning my car was ready to be picked up. I have never had afternoon and first thing Monday morning I got a follow up phone call and by 10 that same morning my car was ready to be picked up. I have never had such friendly service that quick before. More
by pam.lively
Employees Worked With
Nathaniel Oakes
April 20, 2012
very pleased with my second car from carriage nissan in gainesvill georgia. customer service is excellent went to the extreme to keep a customer happy also is super friendly again just over all I truly rec gainesvill georgia. customer service is excellent went to the extreme to keep a customer happy also is super friendly again just over all I truly recommend this dealership! More
by juanarteaga
April 19, 2012
We recently purchased our 2008 xTerra from a dealership in Gwinnett county, but live in Hall county. The xTerra had an open recall on it and we were pleased to be able to take care of the issue closer to in Gwinnett county, but live in Hall county. The xTerra had an open recall on it and we were pleased to be able to take care of the issue closer to home. From my morning phone call to determine if I could bring the vehicle in (or did I need an appointment?) to the service itself - all contact with the dealership was friendly, professional & proficient. More
by ddoster
Employees Worked With
Svc Dept
April 19, 2012
I had the BEST experience with this dealer ship then any I have ever been to. I would recommend them to anyone (I have recommended them to a friend of mine). Bruce was very easy to work with, kind, understa I have ever been to. I would recommend them to anyone (I have recommended them to a friend of mine). Bruce was very easy to work with, kind, understanding, and this is very important he did NOT PUSH me into getting the car. He made me feel like I could walk away at any point, and in turn it only made me want to stay to get my JUKE (AWESOME vehicle AWESOME!!!!!!). The delivery specialist Josh was very nice, kind, and a great guy that had me laughing the whole time. I can honestly say I have never had anyone show me how to work all the buttons in my car before and especially NOT make me feel stupid that I didn't know how to work HALF the buttons. Ok, well I was only able to work maybe 1/3 of them but who's counting!! =) This is an AMAZING service that they offer and I hope that they continue to offer it in the future. "FYI, That friend I recommended to the dealership bought a CUBE yesterday!!!!!!" More
by zowie/bruce
Employees Worked With
Bruce Cantrell
April 19, 2012
I had no problems. Everyone seemed very straight forward and no suprises. DC Reeves was great and very fun to work with and Carl was very informative about the lease process. and no suprises. DC Reeves was great and very fun to work with and Carl was very informative about the lease process. More
by mdoak
Employees Worked With
DC Reeves, Carl Eunice
April 18, 2012
MY son took and got oil change service was GREAT even washed our Rogue. Didn't wait long he was real impressed. Will keeping coming back. Thanks washed our Rogue. Didn't wait long he was real impressed. Will keeping coming back. Thanks More
by RockyRogue
Employees Worked With
Kris Kazecki
April 18, 2012
They have a great service department. Due to the work mileage I visit every 6-8 weeks! I love knowing I do not have to keep up with my maintenance schedule. They check my records consistently, and each mileage I visit every 6-8 weeks! I love knowing I do not have to keep up with my maintenance schedule. They check my records consistently, and each time I go, they let know what if more than the normal servicing will be due the next visit. They are great at letting me know if anything unexpected is seen while doing servicing. Even if all is okay, they come and talk with you after servicing to let you know how it went. This is a great service to know you will have conversation with service manager before leaving, not just handed your keys and let go. The hours are great as well. More
by 66norris
Employees Worked With
Bruce Cantrell
