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Jim Shorkey Nissan of Gainesville

Gainesville, GA

3.3
1,114 Reviews
At Jim Shorkey Gainesville Nissan, we're proud to serve the drivers of Gainesville, GA with some of the most popular vehicles around Georgia, and the country. We're committed to giving drivers from across the Atlanta and Roswell region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs. At Jim Shorkey Gainesville Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. At Jim Shorkey Gainesville Nissan, it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Gainesville, GA, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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2400 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,114 reviews

April 18, 2012

I was very happy with how helpful Kris was and knowledgable he was about the vehicles we looked at. Sharon was a delight as well and did a great job of getting me started in my new Sentra. Great j More

by Wesmclamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kazecki, Sharon Seiter
Apr 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate you writing this review! Kris and Sharon are assets to the Carriage Nissan team, and we are so happy the both had the opportunity to work with you. Congratulations on your new Sentra, and we look forward to working with you in the future! If you haven't already, like us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

I was pleased with the advice and the recommendations for the type of service needed for my vehicle. The service department was very friendly, appreciated that they showed me the filters that were in my car, More

by sunshine30533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember
Apr 19, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this great review. We are so happy to hear that our service department was able to get you in and out quickly with little to no muss or fuss. We hope to see you again, so don't forget to check us out on Facebook and Twitter for service specials and industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 17, 2012

The service was good and quick. Didn't have to wait long. The service staff were courteous and kind. Would recommend Carriage Nissan to my friends. More

by master4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 17, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thanks for taking the time to share your experience with us. We are so happy to hear that you enjoyed your time in our service department as we know having a car serviced can be a less than pleasant experience. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

Carriage Nissan made it very easy to get what I wanted for the price I wanted. The 1 year free service was very helpful also! More

by amesta77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellison
Apr 17, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this short and sweet review. We strive to provide all of our customers with exemplary customer service, and it is so great to hear that we brought you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Congratulations on your new vehicle, and we look forward to working with you again! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

First visit for service/recall on my 2012 Versa. Staff was very friendly. Service time was shorter than expected. And the car was washed! WOW what excellent customer service. More

by elizayres
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you so much for this awesome review. We know how stressful it can be to have your vehicle serviced, and we are so happy to hear that we were able to make your service experience such a pleasant one. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

Good service, friendly staff. Vehicle was left for 4 days to fix problem. Problem was fixed temporarily and has since come back. Will have to bring back. More

by karham55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
April 15, 2012

I was greeted with a smile and offer of a cup of coffee or something else to drink. The work was done in a timely manner and the work was done right. Always A Pleasure, Eddie Hackney More

by tdawg49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Associate
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for sharing your experience with us. We strive to provide all of our customers with a uniquely friendly service experience, and it is so wonderful to hear that we were able to give you just that. We look forward to working with you again in the future, so if your haven't already, don't forget to check us out on Facebook and Twitter for the latest industry news and service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 14, 2012

I was in the market to buy a 370z. I went to 2 different dealer and couldn't come to a deal one of them brushed me off and was rude even after I bought 2 Nissan from them in the pass "Sutherlin Nissan Mall More

by Gill132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate you taking the time to write this wonderful review. Wayne is an asset to the Carriage Nissan team, and it is great that he had the opportunity to work with you. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Congratulations on your new 370z. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 14, 2012

Carriage Nissan is 1 3/4 hrs. away from home - Mtns. of Carriage Nissan is 1 3/4 hrs. away from home - Mtns. of Western NC. I had a doc appt. at 1 and when I called asked if they could have me out of th More

by Gerry Hagan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sar Altfelder
Apr 16, 2012 -

Jim Shorkey Nissan of Gainesville responded

We really appreciate your feedback. We know how irritating it can be to have your car serviced, and we are so happy we were able to alleviate some of that stress for you. We're happy to hear your car is healthy, happy, and on the road and we look forward to working with you again! Don't forget to find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 13, 2012

My SES light had come on my dashboard. I called and talked to Sar. He explained why it came on and that it would be important to have it looked at. He was patient with me because I couldn't decide when More

by pjcameron62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sar Altfeder
Apr 13, 2012 -

Jim Shorkey Nissan of Gainesville responded

Thank you for taking the time to write this review! Sar is a valued member of our team, and we are happy to hear that he supplied you with exemplary service. We're also glad to find out that you felt completely comfortable with our service team. We strive to provide the best quality customer service, and it always brightens our day to read about such a positive experience. Please contact us if there is anything we can do for you in the future. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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