Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Shorkey Nissan of Gainesville
Gainesville, GA
1,113 Reviews
At Jim Shorkey Gainesville Nissan, we're proud to serve the drivers of Gainesville, GA with some of the most popular vehicles around Georgia, and the country. We're committed to giving drivers from across the Atlanta and Roswell region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs.
At Jim Shorkey Gainesville Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
At Jim Shorkey Gainesville Nissan, it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Gainesville, GA, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,113 reviews
May 10, 2011
All employees that i dealt with were courteous and informative. I also had an unfortunate experience to need the service department within two days of my purchase but they were more than accommodating informative. I also had an unfortunate experience to need the service department within two days of my purchase but they were more than accommodating and completed all issues in a timely and satisfying manner. More
by polkste1
Employees Worked With
Kevin Craft
May 09, 2011
I bought a used car from them and paid cash. My husband and I told Jeff what our budget was and we could not go over it at all. So after a few hours he brought us a jeep. We asked how much it was many time and I told Jeff what our budget was and we could not go over it at all. So after a few hours he brought us a jeep. We asked how much it was many times and he kept beating around the bush saying well i'll find out first lets take it for a test drive to see if you even like it. Well we took it for a test drive and loved it until we found out the price was $2500 over our budget. Jeff said he could get the price down to our budget, we were happy started asking questions about the jeep, has it been thru UCI (used car inspection) did they find anything wrong with it. Jeff said it had gone thru UCI everything was good except a tire pressure sensor and it hasn't been detailed yet. We were fine with having to replace the sensor. Well after a few more hours of running back and forth to the manager routine he couldn't get the price down. Well my husband and I talked about it and we both liked the car and went ahead and said we'll take it. During the whole process of the paperwork we asked numerous times that the car had gone thru UCI (my husband does a lot of work with car dealers and knows all about that stuff)and every time we asked we were assured it had and nothing was wrong with it. We finally got to leave after 6-7 hours with our jeep. We went home and didn't even drive the car that night I wake up the next morning to leave and the car will hardly move the check engine light is on the car keeps stalling so we take it back to the dealer the fix it after another 6 hours there the next day. I'm on my way home and the check engine light comes on again it's doing the same thing. I called the dealer Jeff said bring it back in the morning and they will see what's going on with it. So we do and no one will tell us anything for 4 hours until they finally tell us were not fixing it and your not getting a refund. but here is what they did offer me to trade into an 11 year old car with none of the options our jeep had for the same price or another older car. I told them no i don't like that type of car I wanted one similar to our jeep. They told us those were our only options or we could keep the jeep. We wanted the jeep. They sent a different salesman to try to talk us into one of those cars who was very rude, Wayne Anderson. Finally we got to speak to a manager, Chris Ellison, who pretty much told us oh well get out there is nothing he could do. He was so rude, we were sitting there trying to work it out with him and he is laughing in our faces, litterally. We tried working with them asking to split the cost of repairs or find us a similar car to replace it.HORRIBLE HORRIBLE DEALER They will not do anything. Will not return our phones calls or anything. I highly DO NOT recommend this dealer especially after reading other peoples reviews about them. They have been doing this to people for a LONG time and it's not right. People work way to hard for someone to take advantage of them, it's not right. Please be very cautious if you do go to this dealer. More
by nstas21
Employees Worked With
Jeff Reinhardt, Wayne Anderson, Chris Ellison
May 05, 2011
The sales man worked really hard with us to find the price we needed. And the vehicle we were looking for.always friendly and never.got upset with us.The only thing I did not like was it took way to lon price we needed. And the vehicle we were looking for.always friendly and never.got upset with us.The only thing I did not like was it took way to long to get it done and out the door.Also the Guy that show ed us how the car worked was also great I just can't remember his name (sorry).over all a great experience. More
by debbielovell2006
Employees Worked With
tim ingles
May 03, 2011
Graet dealership, very impressed. I was really not looking forward to buying a new car because of the experience I had a Dodge, Chrysler, Jeep dealership here in Oakwood. The CarriageNissan guys were looking forward to buying a new car because of the experience I had a Dodge, Chrysler, Jeep dealership here in Oakwood. The CarriageNissan guys were open, friendly, and worked with me. No pressure to buy, No shifty car sales tactics here. I would HIGHLY recommend anyone looking for a new or used car shop with these guys 1st. We felt welcomed from the time we pulled up until we drove the car offthe lot. GREAT Job guys. More
by jeffpalm2000
Employees Worked With
Brad and Ryan, Brad Roberts
May 02, 2011
my total expierence at carriage nissan was great. the customer service was effective. the price of my new truck was great and the trade in amount i got was better than anyone else offered.all of the staf customer service was effective. the price of my new truck was great and the trade in amount i got was better than anyone else offered.all of the staff members at carriage nissan were friendly and helpful. More
by rssellers1
Employees Worked With
wayne and brad, Brad Roberts
April 30, 2011
I had a great experience at the dealship they were easy going and a joy to work with. They show me how ever thing work in the car before I lift. It nice to have them call and check on you and how you are l going and a joy to work with. They show me how ever thing work in the car before I lift. It nice to have them call and check on you and how you are liking your car. It nice to know they they realcare. And they work with you to get the car you want:) More
by vaughn54
Employees Worked With
kris kazecki, Kris Kazecki
April 30, 2011
I couldn't have asked for a more pleasant experience for my first new car purchase, Carriage made the experience smooth and comfortable. Donny helped us every step of the way. The finance people where clea my first new car purchase, Carriage made the experience smooth and comfortable. Donny helped us every step of the way. The finance people where clear and concise as well (the way it should be everywhere). More
by elituma84
Employees Worked With
Donny Tu
April 29, 2011
Everything was great at the dealership and through the purchase of the Nissan Juke. I have an issue with the car however because it doesn't get the gas mileage Nissan advertised. I am not going to wri purchase of the Nissan Juke. I have an issue with the car however because it doesn't get the gas mileage Nissan advertised. I am not going to write an essay just to justify the ratings I gave to the dealership. More
by dlocklear
Employees Worked With
Bruce Cantrell, Bruce Cantrell
April 28, 2011
The overall experience was great, finance manger Sam is an awesome guy. He introduce me to Kevin Craft who is also outstanding.I love my new Altima and would recommend that anyone looking to byu a new vehi an awesome guy. He introduce me to Kevin Craft who is also outstanding.I love my new Altima and would recommend that anyone looking to byu a new vehicle should visit Carriage Nissan in Gainesville, GA. More
by jfail
Employees Worked With
Kevin Craft
April 28, 2011
I have purchased my last two vehicles from Carriage Nissan and both of the prior times the customer service was wonderful. Thus being said is the reason that my husband and I decided to return to Carri Nissan and both of the prior times the customer service was wonderful. Thus being said is the reason that my husband and I decided to return to Carriage Nissan to make our next purchase. My husband and I went in looking for an Altima. We were interested in a vehicle that had better gas mileage than our current small SUV. After speaking with our sales representative, Bruce Cantrell, he showed us several other vehicles with even better gas mileage than the Altima with all the bells and whistles that I really wanted and got us a lower monthly payment for a Versa and it is loaded. All in all, I am thoroughly satisfied with my new Versa and I have already recommended Carriage Nissan and Bruce to some of my close friends, so if you are in the market for a new vehicle be sure you visit Bruce at Carriage Nissan! More
by shandasexton
Employees Worked With
Bruce Cantrell, Bruce Cantrell
