Jim Shorkey Nissan of Gainesville

I have purchased my last two vehicles from Carriage Nissan and both of the prior times the customer service was wonderful. Thus being said is the reason that my husband and I decided to return to Carri Nissan and both of the prior times the customer service was wonderful. Thus being said is the reason that my husband and I decided to return to Carriage Nissan to make our next purchase. My husband and I went in looking for an Altima. We were interested in a vehicle that had better gas mileage than our current small SUV. After speaking with our sales representative, Bruce Cantrell, he showed us several other vehicles with even better gas mileage than the Altima with all the bells and whistles that I really wanted and got us a lower monthly payment for a Versa and it is loaded. All in all, I am thoroughly satisfied with my new Versa and I have already recommended Carriage Nissan and Bruce to some of my close friends, so if you are in the market for a new vehicle be sure you visit Bruce at Carriage Nissan! More

As a first-time car buyer, I was very nervous about finding the right vehicle, the right dealership, and the right financing option. Fortunately, I put myself in the best position when I made the decis finding the right vehicle, the right dealership, and the right financing option. Fortunately, I put myself in the best position when I made the decision to visit Carriage Nissan. I was paired with an amazingly kind and helpful sales associate, Stephanie, who helped me settle on which vehicle was right FOR ME, and gave me a complete and detailed tutorial of all the functions of the car. The sales manager, Carl, even offered his time to answer any questions I had and to make sure I got the exact car with all of the features I wanted. I never felt uncomfortable, disrespected, or taken advantage of at any point during the car buying process, which I feel is notable being that I am only 20 years old. I was also extremely pleased with the final pricing, financing, and extended insurance/warranty plan I received. I truly felt that I was being taken care of and my best interests were placed far above a mere "hope to make a sale" that other dealerships insinuate. More

My first experience at this dealership was very unpleasant. This was in 2008 when I bought a Murano. I loved the Murano and that is what brought me back. I explained to Stephanie what had happen unpleasant. This was in 2008 when I bought a Murano. I loved the Murano and that is what brought me back. I explained to Stephanie what had happened and she assured me that just about the entire staff had been replaced since then and she would make sure that I would have a pleasant experience this time. She listened carefully as to what I was looking for in a new car...easier to handle; better milage etc. She recommended an Altima and we studied them and looked them over. She walked me thru every step with explainations and encouraged questions. Her sister, Elizabeth, I think, then familiarized me with my actual car. I could not have had a better experience and I'm very happy with my new car. More

I bought from this dealer 4 years ago and was totally satisfied with the deal, the sales man and the way the car was delivered to me in Alabama. Three months ago Bruce called me to try and talk about me satisfied with the deal, the sales man and the way the car was delivered to me in Alabama. Three months ago Bruce called me to try and talk about me trading in my truck at which point I informed him I was not interested but would in the near future look at a Rogue for my wife. He asked that when I got ready to buy to be sure and contact him. I called Bruce the day we decided and it was a real pleasure talking to him as he was very knowledgeable about the various options available and the pricing of these extras. Once again I was able to get a good price, the right payments and the right car for my wife. I will definately recommend this dealer to my friends and to ask for Bruce. More

This dealership was one of the best I've worked with. The sales professional that I worked with was very cooperative and was quick with the sales side of things so that I could get to enjoying my new car The sales professional that I worked with was very cooperative and was quick with the sales side of things so that I could get to enjoying my new car. They had the exact car I was looking for and when I told the sales professional what I wanted he did not try to persuade me into something different. Overall this was a positive experience and I cannot wait to work with this dealer in the future for my service needs. More

My experience at Carriage Nissan was the best experience I have had when purchasing a car. I was not forced into the purchase and the sales associate, Bruce, was very kind and understanding of my situation I have had when purchasing a car. I was not forced into the purchase and the sales associate, Bruce, was very kind and understanding of my situation with the car I had. He let me take my time and did not rush me into a decision. When I made my decision he showed me my options of having a higher payment each month or putting money down instead. I will definately go back to this Carriage Nissan for my future cars. More

We have bought 4 cars through Carriage the last 2 vehicles were within 1 week of each other. My husband purchased a used truck in Feb. and because of the great service from the salseman Brad we decid vehicles were within 1 week of each other. My husband purchased a used truck in Feb. and because of the great service from the salseman Brad we decided to go back there when we purchased a car the next week. I would recomned them to family and friendsand would go back myself. More

It's being a very great experience with Carriage Nissan since the the purchase of my first car with them in 09(Versa) to this latest purchase a week ago. I will recommend this dealership to friends and fam since the the purchase of my first car with them in 09(Versa) to this latest purchase a week ago. I will recommend this dealership to friends and family members who need a vehicle. From the sales person to the finance department through the customer service. it was awesome. Great satisfaction. Good job Carriage Nissan. More

Staff was very friendly and professional. I feel like I left the dealership with a great truck for a great price. This was my first new vehicle and the experience was great. I would definately refer a frie left the dealership with a great truck for a great price. This was my first new vehicle and the experience was great. I would definately refer a friend to Carriage for a new or used vehicle. Thanks Team Carriage! More

My experience at Carriage Nissan was excellent. After a negative experience at another local Atlanta Nissan dealer, I searched online and found that Carriage had the car I was looking for in stock. The pur negative experience at another local Atlanta Nissan dealer, I searched online and found that Carriage had the car I was looking for in stock. The purchase experience was worth the drive to Gainesville. I received a helpful greeting as soon as I arrived, and was given assistance in finding the salesperson I had previously spoken with on the phone. My salesperson Lamar was very helpful with answering questions and getting information about the new car and my trade-in value, and was calm and cordial throughout the entire price negotiation process. When we had settled on a price that both parties agreed to, the finance manager was brought in to assist in closing the deal. After a slight hiccup in the negotiation process due to financing terms, we were able to come back to an agreed upon price without either party losing composure. Completing the purchase and financing paperwork was painless, and at all times I was treated with respect and helpful, friendly demeanor. I was given a thorough walk-through of the car's features and all of my questions were answered. Carriage even included the first year's worth of maintenance for free! Ultimately, I feel that I got a great deal on a great car, and the customer service experience both during the sales negotiation process and afterward has been impressive. I will definitely recommend Carriage Nissan to others. More