Jim Shorkey Youngstown Chrysler Dodge Jeep Ram Fiat

You truly cannot beat this place! Highly Recommend! It is so refreshing to still have a dealership around where the main focus is 'Customer Service', rather than just moving cars off of the lot. I moved It is so refreshing to still have a dealership around where the main focus is 'Customer Service', rather than just moving cars off of the lot. I moved to South Florida from Austintown, Ohio almost 20 years ago & have gone to several different dealerships (in both states) to purchase/lease my vehicles during that time... But after my recent purchase from Bob & Chuck Eddy this winter, I will NEVER go anywhere else! From the Owner to the Office Manager, the Salesmen to the Mechanics, EVERYONE I was in contact with at this dealership was super accommodating & made my experience SO easy; especially since I was going through most of this car buying process from 1200 miles away. When I arrived in Austintown over the holidays to pick up my Jeep, Mickey, my Sales Consultant, was waiting for me with the keys & took the time to show me all of the features in my new Jeep, how to work everything, answered all of my questions, plus he had already researched what I needed to do about transferring my plates. I can honestly say that when my lease is up in a few years, regardless of where I am living, I will be returning to Bob & Chuck Eddy to get my next vehicle... and every vehicle after that! You truly cannot beat this place! Highly Recommend 👍🏽👍🏽 More

Wonderful Service Department made appointment with a wait of one week, but had some time and repaired vehicle the very next day after towing. Also did an overal Service Department made appointment with a wait of one week, but had some time and repaired vehicle the very next day after towing. Also did an overall check of the vehicle and made recommendations. Very fast and very thorough service, and I am completely satisfied. Special thanks to Kelly for friendly and knowledgeable customer service ! More

Multiple Services Appointments My service was done at the Grove City PA location. I scheduled an appointment for oil change, tire rotation, fog lamp trouble and malfunction light c My service was done at the Grove City PA location. I scheduled an appointment for oil change, tire rotation, fog lamp trouble and malfunction light coming on. Kelly greeted me at the service desk and reviewed the service order to verify what was being done. The malfunction light was no big deal, most likely a sensor in the fuel tank and the fog light issue was due to the fascia being cracked from when I hit a deer. That piece had to be ordered so they weren't able to install it at that visit. Kelly really goes out of her way to make sure I always understand what is being done and explains the 'why' if they make any recommendations for additional services. She always checks with me regarding anything that will require added fees before the service is done so I don't get any $$ surprises. We purchased the vehicle at the Grove City PA location and I wouldn't even consider going anywhere else for service to the vehicle. More

Job Well Done Your service department is one of the reasons I bought my second van from your dealership. They are professional, honest, quick and efficient. I have Your service department is one of the reasons I bought my second van from your dealership. They are professional, honest, quick and efficient. I have never felt taken advantage of my lack of knowledge about the mechanical aspects of my vehicle. More

Said our goodbyes. I drove nearly an 1.5hrs to this dealership for a vehicle that they had. I was interested in two with one being sold the day prior and the other on a I drove nearly an 1.5hrs to this dealership for a vehicle that they had. I was interested in two with one being sold the day prior and the other on a truck bound for the auction. When I explained my price range, I was shown 2 other trucks way above my means. I came with pre-approval for a bank loan and used vehicle to trade in with reseasonable value that I was looking for as trade-in. After them trying to tell me my car had a bunch of recalls, in which they could find any to prove, then telling me banks won't loan money on my make and model. Finally, I was basically told we have to say our goodbyes without any counter offers and was literally guided out the door and told thanks for stopping bye. xxx. More

Broad Street Garage aka Grove City Dodge aka B&CE Dodge I have always had Great Experience Here at this Dealership by Both Service and Mechanics , Every thing is Explained and Told why Things needed don I have always had Great Experience Here at this Dealership by Both Service and Mechanics , Every thing is Explained and Told why Things needed done, This Service was done At Grove City Dodge aka Broad Street Dodge More

RUN AWAY This place is an absolute nightmare! I have had multiple Service problems with them. Sales wasn't to bad, however service is a nightmare. I have had m This place is an absolute nightmare! I have had multiple Service problems with them. Sales wasn't to bad, however service is a nightmare. I have had multiple problems with my brand new Jeep and they showed ZERO concern, and actually told me that they had no idea what I was talking about and not only not solve my problem but insult my intelligence. I even had a situation with the BBB with them and the STILL didn't do anything about it. I started to take my Jeep to Columbiana Jeep and WOW what a difference. They have treated me like gold and cleaned up all of their mess. I had 32....32...32 software updates that were causing me so many problems that they were to lazy to do. I also had to have my motor mounts replaces on my brand new Jeep that they didn't see had problems? It's just very interesting to me that the noise I was hearing was nothing as well has my radio turning on and off randomly as well as having a crack in my wiper fluid reservoir was "normal". I hope anyone that wants to give these people business read this warning. Not to mention when you call Abby is so rude. Literally could take a car that is on fire to them and it would be "normal". More

Pleased so far Have had good experiences getting appts and service in a reasonable amount of time. Was given a loaner to use when part covered under warranty had to Have had good experiences getting appts and service in a reasonable amount of time. Was given a loaner to use when part covered under warranty had to be ordered ~ that was appreciated! More

great experience and every one was very friendly . I would recommend Bob & Chucky Eddy dealership to my family and friends : very friend served my needs while I was looking for a jeep ; service departm I would recommend Bob & Chucky Eddy dealership to my family and friends : very friend served my needs while I was looking for a jeep ; service department was excellent More

Great experience Always a great experience when I go to this dealership for service or for vehicle purchase. I highly recommend Bo Bell as an excellent salesman to wor Always a great experience when I go to this dealership for service or for vehicle purchase. I highly recommend Bo Bell as an excellent salesman to work with. He makes the experience very easy. More