Jim Trenary Chevrolet

Bought a lemon The buying experience and sales people were great. Everything was good up until a few days before my 30 day period was up. My head light was broken, n The buying experience and sales people were great. Everything was good up until a few days before my 30 day period was up. My head light was broken, not the bulb but the actual piece that holds it in and with school I wasn't able to make an appointment to have it fixed till after my 30 days was up. They wanted me to pay out of pocket. Since then my door handle broke off and it's having battery issues. It won't start and has to be jumped almost everytime I go to leave. Im a senior in high school and I saved every dime I have to buy this car. I don't have much money for repairs and I wasn't expecting to have many repairs seeing as I bought it from a reputable dealership and it is a newer model car. I've had nothing but issues and they have done nothing to help me. They just want more money for repairs that I shouldn't have to worry in he first place. More

Parts department- Janet Best experience with the manager John Petras , he will get you what you need. He knows what he is doing.Everyone should go to Jim Ternary. Best experience with the manager John Petras , he will get you what you need. He knows what he is doing.Everyone should go to Jim Ternary. More

Great Service John was very helpful and knowledgeable. Very nice. I would recommend this location to all of my friends and family. No one compares to this location. John was very helpful and knowledgeable. Very nice. I would recommend this location to all of my friends and family. No one compares to this location. More

Best buying experience! Wouldn’t buy from anywhere else, mainly because of their salesman Andy’s Chazen - if you’ve ever had a high-pressure sales experience you must buy fro Wouldn’t buy from anywhere else, mainly because of their salesman Andy’s Chazen - if you’ve ever had a high-pressure sales experience you must buy from Andy....he’s focused on the customer and knows his product inside and out, you won’t regret it! More

Wonderful service Everything was great from the service to customer service they seemed to be very friendly and knowledgeable of what I needed for my car. Excellent ser Everything was great from the service to customer service they seemed to be very friendly and knowledgeable of what I needed for my car. Excellent service. More

I highly recommend Jim Trenary Chevrolet Jim Trenary Chevrolet not only provided the best sales experience when purchasing a vehicle- they were equally attentive after the sale. Eric Cargil Jim Trenary Chevrolet not only provided the best sales experience when purchasing a vehicle- they were equally attentive after the sale. Eric Cargill went above and beyond to exceed my expectations. Without question I will recommend this dealership to all friends and family! More

"You Pay What We Say" not " You Pay What We Pay" Their ad should say "You Pay What We Say" not "You Pay What We Pay"…!!!!! My wife and I were looking for a new car. Jim Trenary in O'Fallon was the Their ad should say "You Pay What We Say" not "You Pay What We Pay"…!!!!! My wife and I were looking for a new car. Jim Trenary in O'Fallon was the closest to our home so naturally we decided to shop there. The salesman very polite and professional and the car that we specifically wanted was not on their lot. We were sent to the Troy Missouri store because we wanted to see what that car looks like in that color. We get all the way to Troy only to find out the car is not there. It had not been sold, it had never been there because it had not come in from the factory yet . So we drove by another dealership that had one in the same color again with every intention to return back to Trenary and be loyal to their salesman. We drove all the way over to Elco in Ballwin and we love the color. We return to the O'fallon location and was ready to make the deal for the one that had not come in yet as we were willing to wait. Once we started talking numbers the price we were quoted was $2,500 over the price on their internet ad. The internet ad apparently had a rather large rebate that they wouldn't give us for being a previous General Motors owner even though we showed them proof of our current insurance card showing the v i n the GM car we owned. So, really wanting the car we negotiated a price that was higher the ad only to find out his sales manager now won't sell us the car in Troy even though we're willing to wait for it. The only other car in the area in the color and trim we wanted was over at Elco Chevrolet. Again staying loyal to the salesman we asked okay fine just get that car and we'll buy it here as again we're willing to wait for it. We were then quoted a price $600 above the price that we just negotiated for the very same car and very same trim. The salesman did do a good job of going back and forth to management only to come back to stick to the same inflated price. Losing patience I asked the salesman to go to the top guy which he did and it was still no. My wife and I were very upset so I stepped outside and thought I'll just call Elco and give them the price that we negotiated for the one in Troy that Tranary now won't sell us. Elco was more than glad to take that price and said come on over the car is here and you can drive it home today. We went to Elco and had a very pleasant experience. I'm not blaming the salesman in this at Jim Trenary I'm blaming the management because the top manager came to speak to us and told us he went to Jim Trenary himself and he said no on the deal and if we want it we had to pay the inflated price. While he was saying he wanted to earn our business he had already lost it. He was very preoccupied while he was talking to us and sounded very disingenuous while continuing to qoute the price they wanted us to pay not what they advertised on their ad. I will never return to Jim Trenary even though it's right by our house and right by my work. I would rather drive 20 miles out of my way to be treated with dignity and respect and above all at least with a place that will honor the prices that they advertise. In the end Elco got our business and future business for $600 less then what Trenary was trying to be stick me with. It got to a point where it just wasn't worth being loyal to the Jim Trenary salesman or Jim Trenary as a dealership after being sent all over the country for a car that was wasn't there and even when it would arrive they wouldn't sell it to us. I find Jim Trenary to be very deceitful in their advertising so when you see a price iadvertised even though there's disclaimers you feel you qualify for all I can say is buyer beware. I can't imagine what kind of surprises they would have had in store for me once I got into the finance room. I didn't give them the chance. More

Broken mirror Bought a 2019 High Country Saturday off the showroom floor and while they are driving it out the passenger outside mirror was broken... they said it h Bought a 2019 High Country Saturday off the showroom floor and while they are driving it out the passenger outside mirror was broken... they said it happened at their car wash... still took it home because their service center was closed. Back Monday to get it fixed and the salesman said on Saturday he would get a loaner to drive so we don’t sit and wait... here we sit because there is no loaner.. so much for promises... will have to really think about buying at Trenary ever again...and this our second purchase from them... no loyalty..so sad More

I love Jim Trenary I have bought several vehicles from the O’Fallon location and have all of my vehicles serviced there. Not only are their prices great the employees a I have bought several vehicles from the O’Fallon location and have all of my vehicles serviced there. Not only are their prices great the employees are wonderful to work with in sales and service. More

Sales I’ve purchased all my Malibu’s and Colorado’s at Jim Trenary. I always got a great deal and will go back again. Looking at Equinox’s now I’ve purchased all my Malibu’s and Colorado’s at Jim Trenary. I always got a great deal and will go back again. Looking at Equinox’s now More