About 3 wks ago I purchased a LEMON used car from Jim White Lexus of Toledo. These people sell damaged used cars to honest customers who come to them for advise and guidance to help buy a pre-owned lexus. They had advertised the car that I purchased as "super clean" "single owner" blah blah....I was assured by the sales person Edward that I was buying a very reliable car which will last for years with proper maintenance. IT WAS A LIE. The day I went to pick up the car, ED was missing and used car manager handed me the keys with the same assurance that the car is clean and dependable. Next day, AC broke down. I went to them and they recharged it. @ weeks later their were oil slicks in my driveway. I was surprised and thought maybe it was from the fresh service etc. so I=I ignored it. After 2 more days I started smelling burning oil from the hood, the smell of which kept getting stronger everyday. I was concerned about my families safety so I took the car back to Jim white lexus to have it inspected and possibly repaired at my cost. After 3 hours of inspecting my car, Bryant gave me an estimate of approx. $4000.00....that was RIDUCULIOUS. I haven't got my car papers and plates yet and it will cost me 4000.00 $ to fix the car that I purchased for $5500.00. WHAT KIND OF DEALERSHIP IS THIS? ITS LEGAL. Legally they were supposed to inspect the car and deemed it safe to prior to putting it on for Sale in their JUNK parking lot.
This is NOT ETHICAL. Lexus is a Brand people connect with Luxury, Truthfulness, Prestige, Honesty and above all INTEGRITY. Jim White of Lexus HAS BORKEN ALL THE VALUES THAT LEXUS STANDS FOR.
I WILL put a word out in media and public about their reputation and request the people I know to not to buy ANY CAR FROM THERE..AS NO ONE CAN TRUST WHAT THEY ARE GETTING